Creative cloud applications won't start at all.

Hello, we recentrly to copy the hard drive of a computer windows 7 work where Adobe Creative Cloud worked properly on another computer.

Since then, this other computer launches one of Cloud applications creative (agreement of business and education, created with creative cloud package manager) with the exception of lightroom and captivate (which come from another package)

In any case, I see the Scriptures in newspapers under the current administrator user, trying to launch illustrator CC (sorry for the length, n, t see an option to reduce its size.

What are the solutions for this problem? is it possible for these information licence or something like that?

Thank you.

OOBElib.log

31/01/14 11:25:39:384 | [DEBUG] | | | | PCDService | | | 5556 | [RememberedSerial] key value in the hive [Illustrator-CS7-Win-GM {|} fr_FR] in the cache: 519

31/01/14 11:25:39:385 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read the [RememberedSerial] key value in the hive [Illustrator-CS7-Win-GM {|} ALL] cache: 769

31/01/14 11:25:39:385 | [DEBUG] | | | | PCDService | | | 5556 | [RememberedSerial] key value in the hive [Illustrator-CS7-Win-GM {|} fr_FR] in the cache: 519

31/01/14 11:25:39:385 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read the [RememberedSerial] key value in the hive [Illustrator-CS7-Win-GM {|} ALL] cache: 769

31/01/14 11:25:39:387 | [DEBUG] | | | | PCDService | | | 5556 | Cannot read the [RememberedSerial] key value in the hive [V7 {} CreativeCloudEnt - 1.0 - Win - GM {|} fr_FR] cache: 769

31/01/14 11:25:39:394 | [INFO] | | | | OOBELib | | | 5556 | LEID for RememberedSN = {} V7 CreativeCloudEnt - 1.0 - Win - GM, local = ALL

31/01/14 11:25:39:395 | [DEBUG] | | | | PCDService | | | 5556 | Cannot read the [PayloadCode] key value in the hive [V7 {} CreativeCloudEnt - 1.0 - Win - GM] of the master: 5

31/01/14 11:25:39:396 | [INFO] | | | | SLCoreService | | | 5556 | Reading product config [C:\Program Files (x 86) \Common Files\Adobe\ssc\V7{}CreativeCloudEnt-1.0-Win-GM\SLConfig.xml]

31/01/14 11:25:39:398 | [DEBUG] | | | | PCDService | | | 5556 | [ENABLE_EEP_SIGNIN] key value in the hive [{9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}] master: 10

31/01/14 11:25:39:398 | [DEBUG] | | | | PCDService | | | 5556 | [REG_TRIAL_OVERRIDE] key value in the hive [{9CD4F411-1AF8-440F-8CB5-8E87F04B05A4}] master: 10

31/01/14 11:25:39:399 | [INFO] | | | | PCDUtility | | | 5556 | IsRegistrationSuppressed: check reg deletion using {9CD4F411-1AF8-440F-8CB5-8E87F04B05A4} payloadcode

31/01/14 11:25:39:399 | [DEBUG] | | | | PCDService | | | 5556 | Failed to read the [LimitedGraceConsumed] key value in the hive [Illustrator-CS7-Win-GM {|} LGC] cache: 769

AMT3.log

31/01/14 11:25:37:581 | [INFO] | | | | AMT | | | 5496. Running PROV_APP

31/01/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496. AppLaunchPath of the value of key [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit) \Support Files\Contents\Windows\Illustrator.exe]

31/01/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496. AppAMTBkGndFilePath of the value of key [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit) \Support Files\Contents\Windows\AMT\LMResources\background.png]

31/01/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496. AppAMTLogoFilePath of the value of key [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit) \Support Files\Contents\Windows\AMT\LMResources\adobelogo.png]

31/01/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496. AppAMTLicenseAFAQFilePath of the value of key [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit) \Support Files\Contents\Windows\OBLRes\fr_FR\LicenseFAQ.html]

31/01/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496. AppAMTConnectionFAQFilePath of the value of key [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit) \Support Files\Contents\Windows\OBLRes\fr_FR\ConnectionFAQ.html]

31/01/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496. AdobeCode [{CCDC3E53-DF98-434F-821A-C253C61DA2CD}] key value

31/01/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496. DriverAdobeCode [{F2321021-08A2-44D6-B1DF-BDB415F23EC3}] key value

31/01/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496. AppListOfLocales [{|} en_US fr_ca] key value

31/01/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496. Value of the AppDriverAMTPath key [C:\Program Files (x 86) \Common Files\Adobe\Adobe CC\Support Files\Contents\Windows\AMT Illustrator]

31/01/14 11:25:37:582 | [INFO] | | | | uiswitch | | | 5496. AppLicensingAMTPath of the value of key [C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit) \Support Files\Contents\Windows\AMT]

31/01/14 11:25:37:587 | [ERROR] | | | | AMT | | | 5496. Leave was denied. Application must close.

31/01/14 11:25:37:587 | [INFO] | | | | AMT | | | 5496. From data collection for SWTag_Init()

31/01/14 11:25:37:588 | [INFO] | | | | AMT | | | 5496. DoISOTagging() productCanonicalLEID = Illustrator-CS7-Win-GM; outMappedLEID = Illustrator-CS7-Win-GM, unused =

31/01/14 11:25:37:588 | [INFO] | | | | AMT | | | 5496. DoISOTagging() productPayloadCode = {CCDC3E53-DF98-434F-821A-C253C61DA2CD}; driverPayloadCode = {F2321021-08A2-44D6-B1DF-BDB415F23EC3}

31/01/14 11:25:37:588 | [INFO] | | | | AMT | | | 5496. SWTag_Init() Tags Arguments; Illustrator-CS7-Win-GM;

PDApp.log

31/01/14 11:25:37:763 | [INFO] | | USS | ProvSwitcher | ProvSwitcher | | | 5556 | Subsequently given LEID for the commutation of the applet version: Illustrator-CS7-Win-GM

31/01/14 11:25:37:764 | [WARNING] | | USS | ProvSwitcher | ProvSwitcher | | | 5556 | Dynamic XML not found

31/01/14 11:25:37:765 | [ERROR] | | USS | ProvSwitcher | ProvSwitcher | | | 5556 | Receipt of series: 916387098118488076034526

31/01/14 11:25:37:767 | [ERROR] | | USS | ProvSwitcher | ProvSwitcher | | | 5556 | Failed to retrieve the data of the Enigma

31/01/14 11:25:37:767 | [ERROR] | | USS | ProvSwitcher | ProvSwitcher | | | 5556 | Product not run under subscription

31/01/14 11:25:37:767 | [INFO] | | USS | ProvSwitcher | ProvSwitcher | | | 5556 | Identifier detected in LEID: CS7

31/01/14 11:25:37:767 | [INFO] | | USS | ProvSwitcher | ProvSwitcher | | | 5556 | Do not update the appletID applet version: LWA_UI appletVersion: 3.0

31/01/14 11:25:37:767 | [WARNING] | | USS | PDApp | PDApp.AppletManager | | | 5556 | Could not get the information switching applet... The answer is: 8

31/01/14 11:25:37:778 | [INFO] | | USS | PDApp | PDApp | | | 5556 | DWA AppletID argument not specified on the command line. Try to find the existing instance

31/01/14 11:25:37:778 | [INFO] | | USS | PDApp | PDApp | | | 5556 | This is the first instance, thus creating a thread to listen the created pipe

31/01/14 11:25:37:779 | [INFO] | | USS | PDApp | PDApp | | | 5556 | From AsyncMessageProcessor

Hi erastyle,

In fact, the licenses for the package information is missing where it not launch any application. You reserializing using APTEE products that you can find it on the computer where you created the package. If you have access to this computer, then please download and install Creative packer of cloud and it will download APTEE in the below mentioned location.

Windows:

C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDApp\CCP\utilities

Once downloaded please follow this KB article to use the tool.

http://helpx.Adobe.com/creative-cloud/Packager/Provisioning-Toolkit-enterprise.html

Please let us know if it helps.

Kind regards

Abhijit

Tags: Adobe

Creative cloud applications won't start at all.

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