Creative cloud does not locate my subscription

Similar Questions

• My Adobe Creative cloud does not work on windows 10 more. What should I do?

  My Adobe Creative cloud does not work on windows 10 more. What should I do?

  can you open your desktop cc app?

  If so, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If not, reinstall: https://creative.adobe.com/products/creative-cloud

• Creative cloud does not open

  Windows 10

  I installed creative cloud

  Firstly, loading two applications loaded, Photoshop, and Illustrator

  Now, creative cloud does not open, frozen.

  See you soon! Phil

  Thanks Rajashree'

  I had tried many suggestions for the disc turns, but it still not open.

  What I finally did was to uninstall all of my Adobe programs. I thought that I had these programs creative cloud. I started creative cloud and its opening. I downloaded programs I wanted with a glitch. Each program loaded at 85% and stopped. I had to reboot to get it to get.

  Thank you.

  Peace and long live! Phil

• Creative cloud does not open and won't uninstall?

  My creative cloud does not open and I tried to uninstall and it said its opening until its unable to uninstall. Help!

  Please specify the error message you get when uninstalling.

  You can use the Adobe cleaning tool: use the cleaning tool cloud creative to solve installation problems

• Tried to install adobe apps after renewal of the license but the creative cloud does not appear

  Tried to install adobe apps after renewal of the license but the creative cloud does not appear, the creative cloud set up has been successful, but when I tried to open it it was all white... no application at all

  Hi Karlo,.

  Please see Troubleshooting FAQ: what should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  Hope that helps!

  Kind regards

  Sheena

• Creative cloud does not start starting system even when the option to do so.

  Creative cloud does not start starting system even when the option to do so.

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Creative cloud does not always load apps

  I followed the instructions for solving problems for the creative cloud does not not apps (Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress)but it still doesn't work. I tried to contact Adobe but I get more spinning wheels as the collection of information. I have reinstalled creative cloud four times and muse more times that I can remember. I paid for MUSE, but I can't use it. Y at - there someone who can help me please.

  In this case, please contact our support at What are my options contact? or contact customer service

  Concerning

  Stéphane

• Creative cloud does not work after update

  Hello world

  I've updated creative cloud yesterday. Now, the creative cloud does not-empty main screen... As the last stage attempted to delete all files in the OOBE folder. BUT:

  Cannot delete all files: Windows: [system drive]: \Users\ [username] \AppData\Local\Adobe\OOBE, because Windows does not - ANEdata.db, fylesyn.db and opm.db.. .are open creative cloud.

  But CC is closed - checked with the Windows Task Manager. PC is restarted twice.

  What was my mistake? How is it possible to reinstall creative cloud?

  Thanks in advance.

  Olga

  close your application office cc and, if necessary, use the Task Manager to end all process of cc.

  Delete these files.

  First, close your office cc application.

  then, rename the opm.db file by:

  Navigate to the OOBE folder.

  Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

  Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

  and delete the file opm.db

  Finally, launch your cc desktop application.

  If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

• [Creative cloud] does not work [on OSX 10.11.2]

  Creative cloud does not work. I reinstalled it, it worked once and now nothing. So, the adobe web site is very slow.

  Please see the thread where the similar problem was addressed:

  White cloud screen on mac creative

  FAQ: What should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  Hope this will help you.

  Concerning

  Megha Rawat

• I bought the Phs, but creative cloud could not find my subscription. I can't use the Phs

  I bought the Phs, but creative cloud could not find my subscription. I can't use the Phs

  We have sent you a private message, please check and answer.

  Kind regards

  ~ Mohit

• My creative cloud does not open. When I open it, he continues to say "installing update".

  My creative cloud does not open. When I open it, he continues to say "installing update".

  Please see:

  Creative cloud is "Installing Update". No percentage or error code.

  Connect to CC - stuck on "Installing update..."

  I hope this helps.

  Concerning

  Megha Rawat

• Creative cloud does not, why?

  My creative cloud does not open when I clik the icon on the desctop

  Hello

  I think you are referring to the white empty window of CC desktop application.

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena

• Creative cloud does not work... the menu drop-down is gray, the icon is black / gray sometimes...

  Creative cloud does not work... the menu drop-down is gray, the icon is black / gray sometimes...

  Hello

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena

• Creative cloud does not show column Apps

  Hello

  Currently, I am trying to download first pro free trial to see how I like the software and creative cloud does not show a column apps when I download it. I have provided a picture of what it shows. For some reason, I can't show her apps column and, therefore, it do not allow me to download first pro free trial. What can I do?

  Thank you.

  Hello

  See the following topics:

  Re: Tab applications lack of Creative Cloud Desktop

  CC for desktop computer has lost the applications Panel. How to fix this?

  Kind regards

  Sheena

• I have uninstall it by accident with Adobe Acrobat PRO DC with third party software.  Now I can't install Adobe and creative cloud does not load apps.  How a fix it?

  I have uninstall it by accident with Adobe Acrobat PRO DC with third party software.  Now I can't install Adobe and creative cloud does not load apps.  How a fix it?

  Hey bellmarg,

  Please uninstall Adobe CC using this cleanup tool use the Adobe Creative Cloud cleaning tool to solve installation problems, restart your computer & reinstall it using this link Adobe Acrobat Pro DC: PDF Converter, convert PDF files from anywhere.

  Let me know how it goes.

  Kind regards

  Nicos