Creative cloud does not login/password credentials
It is more than a feature request, but cannot for the life of me understand why cc does not save credentials. If I reboot (or occasionally, cc likes to get started me), it clears my login and password. any reason abobe has no program cloud creative to be able to hang on this information?
Please follow the steps in error: "unable to install". Creative Office Cloud
Hope this will help you.
Kind regards
Hervé Khare
Tags: Adobe
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Hi Karlo,.
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This is an open forum, not Adobe support... Click below to contact Adobe staff for help
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Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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In this case, please contact our support at What are my options contact? or contact customer service
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Creative cloud does not work after update
Hello world
I've updated creative cloud yesterday. Now, the creative cloud does not-empty main screen... As the last stage attempted to delete all files in the OOBE folder. BUT:
Cannot delete all files: Windows: [system drive]: \Users\ [username] \AppData\Local\Adobe\OOBE, because Windows does not - ANEdata.db, fylesyn.db and opm.db.. .are open creative cloud.
But CC is closed - checked with the Windows Task Manager. PC is restarted twice.
What was my mistake? How is it possible to reinstall creative cloud?
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Olga
close your application office cc and, if necessary, use the Task Manager to end all process of cc.
Delete these files.
First, close your office cc application.
then, rename the opm.db file by:
Navigate to the OOBE folder.
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/
folder/Library/Application Support / Adobe / OOBE and delete the file opm.db
Finally, launch your cc desktop application.
If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
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Please see the thread where the similar problem was addressed:
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Hope this will help you.
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Megha Rawat
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Please see:
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can you open your desktop cc app?
If so, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If not, reinstall: https://creative.adobe.com/products/creative-cloud
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Hello
I think you are referring to the white empty window of CC desktop application.
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
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Hello
Please, try the following steps:
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Hello
Currently, I am trying to download first pro free trial to see how I like the software and creative cloud does not show a column apps when I download it. I have provided a picture of what it shows. For some reason, I can't show her apps column and, therefore, it do not allow me to download first pro free trial. What can I do?
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See the following topics:
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Let me know how it goes.
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