Creative cloud does not seem to recognize my subscription

I have recently subscribed to publishing student and teacher of creative cloud for a year (by my University).

Screen Shot 2015-07-13 at 9.27.19 pm.png

Yet all the apps in my cloud appear as trial versions.

Screen Shot 2015-07-13 at 9.41.24 pm.png

I don't know if I missed something during the installation, I tried to sign in and out of my account several times but also try uninstalling and reinstalling the applications, but it still shows trial versions.

When I open one of the programs (e.g., hearing) and then press on "license this software", then by logging into my account, I get a message saying "not found subscription - we didn't found a 2015 Adobe Audition CC subscription associated with this Adobe ID.

Screen Shot 2015-07-13 at 9.35.43 pm.png


Any solution would be greatly appreciated!


Thank you!

Those are blocker of Adobe entries cause problem.

Follow the procedure below:

  • Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
  • Make sure that there is no entry of Adobe on the inside.
  • Then copy and paste the Hosts file in folder etc.
  • We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
  • When you are prompted, the authentication by password Mac,
  • Be sure to select the option Replace ...
  • Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.
  • In the affirmative. launch creative cloud application and load the list of Apps and check.

Tags: Adobe

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