Creative cloud gives me a blank white Page
I try to install the creative cloud in my computer, but the creative application cloud gives me a blank white page and won't let me sing in.
So far, I tried to delete AAAupdate folder and OOBE folder, reinstall the creative application of cloud, but it did not solve my problem.
I also I contacted the chat from Adobe and the operator has helped me create a root account, but the cat ended when I could not identify yourself as a root account by restarting the computer because that my FileVault was ONE. Now, I can log on as root, but I do not know what the operator was trying to make this point. I tried to resume with the cat, but they are so busy that I can't catch them more. If you know what is the next step, please let me know.
Hello
I think you are referring to the white empty window of CC desktop application.
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
Sheena
Tags: Adobe
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