Creative cloud is not recognizing my membership

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• Creative cloud is not recognized my purchased license. :(

  Hi, my trial After effects CC 2015 for Mac done 2 days ago.

  Yesterday, I bought the license, and it seems bought correctly in my Adobe profile,.

  but CC is not recognized my license.

  (The ID is the same cloud creative).

  
  

  Can someone help me?

  Thank you very much.

  The CC is perfect & there is no problem billing.

  The activation server shows that you have not yet activated it.

  Please follow the steps described in: https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  Concerning

  Stéphane

• Creative cloud does not recognize my membership after installation of El Capitan

  I have a subscription to creative cloud. Given that I have download El Capitan, creative cloud will allow me to connect, download applications under a free trial and recognize my preferences but will not show me to have a subscription. I tried logging in and out.

  I will have no problem on my work computer, but I did not download El Capitan on this machine, just my computer at home with 10.11.1 is having the problem. Help!

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Creative cloud does not recognize my membership

  I turned off, I have uninnstalled everthing but when I download and start again the same loop programs: trial expired - buy now and is directed to a new page telling me that I have already members.    But I can't access the programs.

  • Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
  • Make sure that there is no entry of Adobe on the inside.
  • Then copy and paste the Hosts file in folder etc.
  • We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
  • When you are prompted, the authentication by password Mac,
  • Be sure to select the option Replace ...
  • Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.
  • In the affirmative. launch creative cloud application and load the list of Apps and check.

• Adobe Creative Cloud is not recognizing the previously installed applications

  Long story short, I have all my apps CC installed on a separate, larger, hard disk, drive F. My OS, Win8, is installed on drive C, a small SSD. My C drive is corrupted and I had to format this drive. But CC was also installed on the C drive so now I have re-installed CC on my C drive. My apps are still installed on my F drive but CC does not recognize them.

  Do I need to download them again? Where can I get CC to recognize?

  I changed the default directory and checked that the languages are the same.

  Any help is appreciated - Josh

  Windows stores all information program configuration in a file of a register... Once you have formatted the drive and reinstalled, you lost all information about programs on your F drive... you will need to install "fresh"on the F drive for the record to update.

• I bought simple-app creative cloud for Illustrator (at least) membership, but it is not installed in my computer

  I bought simple-app creative cloud for Illustrator (at least) membership, but it is not installed in my computer

  Hello

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Once the CC Office application installed, you can install the Illustrator application from there.

  Kind regards

  Sheena

• Hi, I recently bought single-app creative cloud for Acrobat Pro DC membership in a one-year contract, but now realize that my computor software is too old for me to even use it. Order is not yet passed through yet since I just bought it t

  Hi, I recently bought single-app creative cloud for Acrobat Pro DC membership in a one-year contract, but now realize that my software is too old for me to even use it. The order has not yet crossed yet since I just bought it today, is it possible that I can cancel?

  Hey katherineh32317543,

  You might need navigate to the link for the same mentioned below:

  Cancel your membership creative cloud

  Let me know if you need more assistance.

  Kind regards

  Ana Maria

• Hello. My creative cloud do not see my plan photos with PS and LR.

  Hello. My creative cloud do not see my plan photos with PS and LR.

  I paid for this and now I have only trial versions I try to reset also say come out and say in but it is the same - it is the only trial versions. Can you help me with this? (I have windows 7)

  Best regards

  Andrzej

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

• Hello. I warned to creative cloud, but not what I was looking for. I want to cancel, but I can't find where I can do.  I need help please. Thank you

  Hello. I warned to creative cloud, but not what I was looking for. I want to cancel, but I can't find where I can do. I need help please. Thank you

  Hello

  Please see: -.

  In order to cancel the order, please contact customer service

  You can check: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• Creative cloud showing not updated to Lightroom CC

  My creative cloud is not see the update of Lightroom CC.  When I start the program it tells me there's an update. To upgrade to the latest version of Lightroom for use with your creative cloud membership, exit Lightroom, launch the creative cloud application and click the button 'Install' next to Lightroom 5.  It doesn't have the button 'Install' next to Lightroom 5.  What should I do?

  I was able to update once I signed of cloud creative and back as he showed the LightRoom CC with the installation option.  I was not seeing this until I disconnected and back in.  Thanks for your time to help with my situation.

• Creative cloud does not recognize my payment!

  Hello!

  After testing lightroom for 30 days, I'm subscribed to Lightroom and Photoshop two days ago and in my adobe my payment account is confirmed.

  However my creative cloud repeat me: "for lightroom trial period has expired" and when I run lightroom: 'develop module's diesabled, please renew membership

  Reinstall lightroom / creative cloud does not help! Do not remove the contents of the SLcache folder. What should I do?

  See my response #1 in I'm trying to reboot my creative cloud membership but the payment did not pass, which can do?

• Creative cloud will not download

  I tried to download photoshop I am a photographer but creative cloud will not download on my computer acer laptop and gives me code error 204 but no solution. Help?

  Help creating cloud / cloud creative applications download error

  http://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.html

• Creative cloud does not open

  Windows 10

  I installed creative cloud

  Firstly, loading two applications loaded, Photoshop, and Illustrator

  Now, creative cloud does not open, frozen.

  See you soon! Phil

  Thanks Rajashree'

  I had tried many suggestions for the disc turns, but it still not open.

  What I finally did was to uninstall all of my Adobe programs. I thought that I had these programs creative cloud. I started creative cloud and its opening. I downloaded programs I wanted with a glitch. Each program loaded at 85% and stopped. I had to reboot to get it to get.

  Thank you.

  Peace and long live! Phil

• Installer of creative cloud does not open

  Hello

  I had the problem that my creative cloud did not work properly more and always asked me to connect. When I did, it loaded and loaded, and ultimately told me ' you have been signed, please connect» Then I thought, it might be because I did not use the Mac for quite a while and maybe lack of too many updates. I uninstalled all Adobe products including creative cloud and wanted to install it again.

  

  But now it downloads the CreativeCloudInstaller.dmg and subsequently does not open the configuration of the installation. My Mac shows me an error after some to say:

  I tried all the easy things like srestarting Mac, update, using the cleaning tool, but nothing.

  It won't install any more. I've already lost a whole day of work...

  Thanks for your help!

  Miriam

  Use a browser that accepts cookies and allows popups, contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Creative cloud does not open and won't uninstall?

  My creative cloud does not open and I tried to uninstall and it said its opening until its unable to uninstall. Help!

  Please specify the error message you get when uninstalling.

  You can use the Adobe cleaning tool: use the cleaning tool cloud creative to solve installation problems