Creative cloud is not recognized my purchased license. :(

Similar Questions

• Creative cloud is not recognizing my membership

  Paid for a full years membership, I have a receipt by email and I have everything, but when I downloaded and connected to creative cloud happens like me do a free trial. Why isn't it recognizing my membership?

  In case you have used the email that you use with the forums to redeem the composition, I don't see any active subscriptions.

  Could you please send me the code for Exchange in a private message.

• Adobe Creative Cloud is not recognizing the previously installed applications

  Long story short, I have all my apps CC installed on a separate, larger, hard disk, drive F. My OS, Win8, is installed on drive C, a small SSD. My C drive is corrupted and I had to format this drive. But CC was also installed on the C drive so now I have re-installed CC on my C drive. My apps are still installed on my F drive but CC does not recognize them.

  Do I need to download them again? Where can I get CC to recognize?

  I changed the default directory and checked that the languages are the same.

  Any help is appreciated - Josh

  Windows stores all information program configuration in a file of a register... Once you have formatted the drive and reinstalled, you lost all information about programs on your F drive... you will need to install "fresh"on the F drive for the record to update.

• Tried to install adobe apps after renewal of the license but the creative cloud does not appear

  Tried to install adobe apps after renewal of the license but the creative cloud does not appear, the creative cloud set up has been successful, but when I tried to open it it was all white... no application at all

  Hi Karlo,.

  Please see Troubleshooting FAQ: what should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  Hope that helps!

  Kind regards

  Sheena

• Can someone explain to me why the creative cloud is not available in Puerto Rico?

  Last week, I tried to place a purchase order of accession for the creative cloud for my business, and, when contacting customer service, they told me the creative cloud is not available in Puerto Rico and they do not know the reason. Can someone please tell me what is so and, secondly, how do I access!

  Adobe resellers http://adobedealreg.force.com/PartnerSearch?lang=en

  -http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf

• Creative cloud will not download

  I tried to download photoshop I am a photographer but creative cloud will not download on my computer acer laptop and gives me code error 204 but no solution. Help?

  Help creating cloud / cloud creative applications download error

  http://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.html

• Creative cloud does not open

  Windows 10

  I installed creative cloud

  Firstly, loading two applications loaded, Photoshop, and Illustrator

  Now, creative cloud does not open, frozen.

  See you soon! Phil

  Thanks Rajashree'

  I had tried many suggestions for the disc turns, but it still not open.

  What I finally did was to uninstall all of my Adobe programs. I thought that I had these programs creative cloud. I started creative cloud and its opening. I downloaded programs I wanted with a glitch. Each program loaded at 85% and stopped. I had to reboot to get it to get.

  Thank you.

  Peace and long live! Phil

• Installer of creative cloud does not open

  Hello

  I had the problem that my creative cloud did not work properly more and always asked me to connect. When I did, it loaded and loaded, and ultimately told me ' you have been signed, please connect» Then I thought, it might be because I did not use the Mac for quite a while and maybe lack of too many updates. I uninstalled all Adobe products including creative cloud and wanted to install it again.

  

  But now it downloads the CreativeCloudInstaller.dmg and subsequently does not open the configuration of the installation. My Mac shows me an error after some to say:

  I tried all the easy things like srestarting Mac, update, using the cleaning tool, but nothing.

  It won't install any more. I've already lost a whole day of work...

  Thanks for your help!

  Miriam

  Use a browser that accepts cookies and allows popups, contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Creative cloud does not open and won't uninstall?

  My creative cloud does not open and I tried to uninstall and it said its opening until its unable to uninstall. Help!

  Please specify the error message you get when uninstalling.

  You can use the Adobe cleaning tool: use the cleaning tool cloud creative to solve installation problems

• Creative cloud will not update or uninstall.

  Hello

  I use Mac OS X EL Capitan 10.11.5

  I subscribe to creative cloud for photographers.

  Everything was going well until I noticed that the ikon creative cloud appear not in my top page wright conner. I tried to update on adobe.com, and I noticed that the window of the creative cloud will disappear during the update. When I checked the process in activity monitor, it will show that it does not, and then it just closes.

  I tried to download the new creative application but during installation that it give me error 86 - a different version of the creative cloud is running. Then I tried to uninstall the creative cloud together. It allows me to do, it is said that the other application use it yet. I uninstalled Photoshop, Lightroom, Bridge, everything I could... Same question.

  Then I fallow instruction from the help topics to go to Applications - Adobe installation and noticed that all the things in this folder are seen "Alias" in the types of requests, and I can't do anything.

  Now I'm stuck. If I try to load the creative cloud from Applications, it says "Application"Creative cloud is not open more"I can't update, I can't delete it, I have no more than Lightroom or Photoshop...

  Can I have some help please!

  Hi Oxanan88440522,

  In this case, please uninstall creative cloud and rename all the files Adobe After taking the backup of your files / plugins.

  Please refer to uninstall creative cloud: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Please see the link to rename / remove folders from Adobe After the creation of the back to the top (do not forget: it will remove also all old if installed Adobe applications): Remove already installed the Adobe application files. Mac OS X

  Once done then please restart your machine and install again the creative cloud.

  Please let us know if it helps.

  Kind regards

  Shelly

• Why my creative cloud does not open?

  I have Adobe Creative cloud and it worked fantastic, then I got rid of my internet and it still worked for a little while and then stopped. I see that my payment was still fine and I got my internet back but my creative cloud will not open at all. Someone please help!

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Creative cloud will not install or run...

  Hello

  I need help... For some reason any creative cloud will not install or even open on my Mac OS X 10.10.5

  I could download before more photoshop and indesign... However after accidentally deleting many files on my laptop, apps would not work and was not able to uninstall it either so I was told to download creative cloud again but its does nothing after that it downloaded and I double-click it to install it...

  I looked through the forums and run the cleanup tool as well as the removal of the OOBE file and the folder.

  Would appreciate any help that you can give to fix this problem, and I look forward to your reply...

  Thank you very much love

  > accidentally deleted many files on my laptop

  See my response #1 in How can I re - download creative cloud after the removal of evil it?

• Creative cloud does not start starting system even when the option to do so.

  Creative cloud does not start starting system even when the option to do so.

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Creative cloud does not always load apps

  I followed the instructions for solving problems for the creative cloud does not not apps (Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress)but it still doesn't work. I tried to contact Adobe but I get more spinning wheels as the collection of information. I have reinstalled creative cloud four times and muse more times that I can remember. I paid for MUSE, but I can't use it. Y at - there someone who can help me please.

  In this case, please contact our support at What are my options contact? or contact customer service

  Concerning

  Stéphane

• Hello. My creative cloud do not see my plan photos with PS and LR.

  Hello. My creative cloud do not see my plan photos with PS and LR.

  I paid for this and now I have only trial versions I try to reset also say come out and say in but it is the same - it is the only trial versions. Can you help me with this? (I have windows 7)

  Best regards

  Andrzej

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial