Creative cloud Manager is empty

my creative cloud Manager is to come in white. I uninstalled and reinstalled but still empty.

Does anyone else have this problem?

Hi tbcarter1963,

Welcome to the community!

Please perform the following steps to solve the problem.

  • Close the application of Creative Cloud runs.
  • Navigate to the OOBE folder.

Windows: [System drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
         Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

  • Rename the file opm.db in opm_old.db
  • Launch of creative cloud

Please make sure that you enable the folder options show hidden files.

Mac:

Iles.html http://helpx.adobe.com/x-productkb/Global/Access-Hidden-User-Library-f

Windows:

tensions.html http://helpx.adobe.com/x-productkb/global/Show-hidden-files-folders-ex

Please let me know if there is still faced with the question

Thank you!

Ankit

Tags: Adobe

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