Creative cloud window is empty in my Mac with Yosemite.

Similar Questions

• Creative cloud window is empty

  Hello

  I ran into an issue where one of our users cannot see its applications in the suite adobe, rather than creative cloud window is empty.

  I tried the following fix, but it still does not work:

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

  Also tried to uninstall creative cloud and reinstalling the software but it just brings me right to return to the empty window:

  Uninstall the Adobe Creative Cloud desktop application

  I tried to install the software suite on my desk, and it works fine. I think the uninstall process leaves some files behind so simply write back the same question.

  Please let me know any ideas you might have on this.

  Thank you!

  Jan B.

  Hi Leila,

  If the cleaning of creative cloud tool did not help, try the steps mentioned below.

  Remove the OOBE and AAMUpdater folders.

  Mac OS:

  1. Exit creative Cloud Desktop
  2. Access \User\\Library\Application Support\Adobe *

  And/Library/Application Support / Adobe *.

  To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.

  1. Find and delete the files AAMUpdater and OOBE
  2. / Library/Application Support/Adobe (rename Adobe Application Manager and Adobe of joint office)
  3. Go > utilities > (rename Adobe Application Manager and creative cloud)
  4. Download creative-cloud

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Windows:

  1. Exit creative Cloud Desktop
  2. Go to \Users\\AppData\Local\Adobe\

  And C:\Program Files (x 86) \Common Files\Adobe

  C:\ProgramData\Adobe

  1. To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
  2. Find and delete the files AAMUpdate and OOBE
  3. Download creative-cloud

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Let us know if this will help.

  Kind regards

  Sandrine

• My creative cloud window always empty - and even though I purchased the product, it will not open a file without telling me my trial has expired.

  When I go to open a file HAVE, it tells me that my trial has expired.  If I try to open the screen of my creative cloud, it is always empty and does not load. When I connect to my Adobe account, it seems, I always have access to all my apps and accounts, but must re - download is displayed.  However, then the download does not start.  I had this problem corrected twice before - and the representative told me to go in the file "adobe" and to remove and re - download.  But I do not remember who or what to do - and really need to work on things this weekend.  It's really frustrating, because as soon as I shut - it seems to disappear from my computer as a program available again!

  Thanks for any help!

  1. Close the application of Creative Cloud runs.
  2. Navigate to the OOBE folder.
     Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
     Mac OS: /users/folder/Library/Application Support / Adobe / OOBE
  3. Rename the file opm.db in opm_old.db
  4. Launch of creative cloud

  New application Cloud Creative unusable: it is empty!

  Concerning

  Baudier

• My creative cloud window is empty

  I paid for and downloaded creative cloud on my desktop, but when the window opens, some programs do exist. I tried to download photoshop a few times now, and the window of cloud appears, but does not show anything.

  Help!

  Hello

  Please refer to the threads below where this issue has been resolved:

  https://forums.Adobe.com/thread/1235026

  Creative cloud is empty window why?

  Re: Empty opening creative cloud app

  Cloud Desktop App is empty?

  Kind regards

  Sheena

• Can't seem to get Creative Cloud Desktop application to install on Mac running Yosemite.

  Error message states: "we encountered the following problems: creative cloud desktop cannot be installed." (Cod d'erreur: 1) ". What is the solution? I am also having a problem downloading Adobe Acrobat Pro XI. He asks me to choose an application to download the file.

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Creating cloud app crashes immediately, using a Mac with Yosemite

  I had everything works well for months.  Then a few weeks ago the creative application of cloud did not launch.  After you have selected it in the applications of the CC logo flashes on the bar menu for 2 seconds, nothing else happens.  I deleted Manager CC and re downloaded and installed several times.  Always the same result as before.

  Refer

  Accident of creative cloud of Yosemite

• after update, creative cloud window empty

  after update, creative cloud window empty

  Hi natzoo1964,

  Please follow the steps:

  Windows:

  Name/AppData/Local/Adobe/OOBE/opm.db C/users/user and delete it.

  Mac:

  ~/Library/Application Support/Adobe/OOBE/opm.db and trash. (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html)

  Launch desktop CC and try to connect.

  Kind regards

  Romit Sinha

• How can I go to photoshop elements/premiere on windows 7 creative cloud and lightroom on a new mac?

  How can I go to photoshop elements/premiere on windows 7 creative cloud and lightroom on a new mac?

  You buy a subscription and installation

  Cloud Plans https://creative.adobe.com/plans

  -Special photography Plan includes Photoshop & Lightroom and Bridge & Mobile Lightroom

  - Https://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html problem

  -Lightroom Version 6 http://www.lightroomqueen.com/lightroom-cc6-myths-confusion/

  -Special photography Plan includes 2 gigabytes of storage cloud (not the 20Gig of the comprehensive plan)

  -http://helpx.adobe.com/creative-cloud/faq/mobileapps.html

  -http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html

  - and conditions for subscription http://www.adobe.com/misc/subscription_terms.html

  -What is in the set of Cloud http://www.adobe.com/creativecloud/catalog/desktop.html

  -http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

  http://www.Adobe.com/products/creativecloud/FAQ.html

  http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

  http://forums.Adobe.com/community/download_install_setup/creative_cloud_faq

  What is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  To start https://helpx.adobe.com/creative-cloud.html the Cloud

  -Installation, update or uninstall and launching after installation

• my creative cloud office is empty

  My creative cloud office is empty. Cc grayed out icon opens the desktop cc app but I don't see my apps or the gear icon. I have already disconnected and signed in but with no result.

  Hello

  Try the steps mentioned below link https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesn ' t - open.html

  If this does not work please try following steps

  (MAC)

  (1) close adobe every process in activity monitor (creative cloud, sync Core, CC library, services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.

  (4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.

  Cloud creative library and remove 5 open application).

  (6) open utility library of the application itself and delete Adobe application manager and creative cloud

  (7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud

  (8) launch cc app and it should work properly

  (Windows)

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

  Go to c:/programdata/Adobe and oobe and rename it oobe.old

  Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old

  Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator

  Go to Control Panel/Add or remove programs and uninstall cloud creative app

  Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud

  Run it and it should work.

• My "Deskop Adobe Creative Cloud Application" is empty!

  Hello, I " Deskop Adobe Creative cloud Application " is empty. (It's possible me to update my CC to CS6( ) . J’ai reinstall the installation program unsuccessfully. What peut I do? Thank you . ()Application Manager CS6 works correctly) .

  Hi Manutrepant,

  Please follow the steps:

  Windows:

  Please navigate to C/users/user name/AppData/Local/Adobe/OOBE and remove the opm.db. Try running the CC Office

  Mac:

  Please, go to ~Library/Application Support/Adobe/OOBE and delete opm.db. Try running the CC Office.

  Please let us know if it worked.

  Kind regards

  Romit Sinha

• My creative cloud application is empty, even if I am logged in. I can't see my apps or access my files creative slud. Why?

  My creative cloud application is empty, even if I am logged in. I can't see my apps or access my creative cloud files. Why?

  Please visit:creative cloud is empty window why?

  Re: Empty opening creative cloud app

  Cloud Desktop App is empty

  I hope this helps.

  Concerning

  Megha Rawat

• My creative cloud application is empty

  I tried all the suggestions to solve my problem. All I want is to update my Lightroom, but my creative cloud application is empty. I uninstalled my Lightroom & hoped to download the new version, but now I'm stuck with Lightroom not at all.

  Hello

  I think you are referring to the white empty window of CC desktop application.

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena

• Creative cloud window is sterile?

  I am trying to download photo shop but the creative cloud window is sterile

  Hello

  Ask allows you to attach a screenshot of the error, however if you issue related to creative vacuum cloud app or spinning wheel in creative cloud, please refer to the links below:

  White cloud creative app:

  Blank white screen. Sign in | Creative cloud Packer

  New application Cloud Creative unusable: it is empty!

  Creative cloud is empty window why?

  Re: Empty opening creative cloud app

  Spinning wheel creative cloud:

  Does not open App | Wheels of progress turn continuously

  Reflow of edge

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Hope this helps to solve the problem.

  Kind regards

  Bani

• Hello my creative cloud application is empty and showing only white, I can't update or no matter what I tried to re-isntal and nothing and I try too update via photoshop and also said, if I try to update via photoshop I get this Adobe Application Manag

  Hello my creative cloud application is empty and showing only white, I can't update or no matter what I tried to re-isntal and nothing and I'm trying to update also via photoshop and also says, if I try to update via photoshop I get this Adobe Application Manager is required to solve this problem. However, it is missing or damaged. Please download and install a new copy of Application Manager of 'http://www.adobe.com/go/applicationmanager'.  but I also can't help using the application manager

  Follow the procedure below:

  N ° 1)

  Adobe Application Manager trash from Applications > utilities.

  Step 2)

  Click on the link below and download Adobe Application Manager and install the same.

  http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

  Once the installation is complete, a niche will disappear.

  Then open " Applications" folder and locate the launch of Adobe Application Manager icon and double-click it and update.

• Creative cloud window is blank white without buttons or options or progress bar

  After my first continued to hang, a window pops up saying the application was damaged and reinstall. So after one install my first cc version and try to reinstall, the creative cloud window is blank white without buttons or options or progress bar.

  Hi Adam,.

  I think you are referring to the white empty window of CC desktop application.

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena