Creative cloud office do not properly install

Tonight I tried to launch Adobe Application Manager, but instead it automatically installed the application creative Cloud Desktop. That would be perfect, except the desktop app does nothing.

It appears to start, but just a blank white box without options or requests of any kind appears (see screenshot). I tried to uninstall and reinstall. I tried running Adobe Creative cloud cleaning tool and then put it back. I even tried uninstalling CC and return to the application manager, but it does not work either. The app seems useless on WIndows 7 64 bit.

Capture.JPG

HI Sansf0i,

Please follow the steps below: -.

1. close the creative cloud desktop application

2. navigate to the OOBE folder.

Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

3 Rename the file opm.db in opm_old.db

then check

Thank you.

Manish Sharma

Tags: Adobe

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