Creative cloud office does not
I use Mac OS x 10.10 and the CC desktop icon is completely insensitive, showing white everytime I try to open it in the bar of window on my desktop. So, I can not download or update applications. Do I need to uninstall and reinstall Adobe Creative Cloud (and therefore all the apps I have installed so far)?
Hello
You can refer -:new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
Hope this helps!
Tags: Adobe
Similar Questions
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Mid creative cloud office does not work so I can´t download apps.
Hello! Mid creative cloud office does not work so I can´t download apps. Could you help me please?
Please, try the following steps:
1. uninstall the application Adobe CC of the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
2 set the "Read and write" permissions on the files of Adobe for all users in the following locations:
a. / Library/Application Support /.
(b) /Users/ [user name] / Library/Application Support /.
3. restart the computer.
4. install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
Kind regards
Sheena
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Creative cloud office does not install
Creative cloud office will not install because it does not recognize my internet connection. How his attention?
Thank you. Tried CC loading a second time and got a success
installation.
Please cancel this request for assistance.
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New creative cloud office does not
I use a macbook pro and have OSX 10.8.4. When you check the Apps window on the drop all I get is a cone of loading, and it keeps just turns and turns forever... My internet is fine, all my programs work very well, I'm not sure how I know if there is an update and why this is happening?
Hello
If the internet is fine so maybe it's becase of files cloud creatives, please try the following steps described here in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html and see if it works.
Ankit
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My creative cloud office does not work - it shows no only an icon of loading applications.
The desktop icon CC usually highlighted in my Mac's menu bar is now turned off/no highlighted. When I click it, the drop down menu is blank, showing only a spinning loading icon. That this has something to do with having recently upgraded to Yosemite?
Try with the solution provided in the link below first:
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Always the same?
See link below:
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My Creative cloud subscribe does not refresh. I had students sign up, but a few days ago it stopped because there is no money on my card to prolongate it. Today, I sent student anouther subscribe with anouther card, I saw that the money went to "adobe", but subscription is not activated yet. I can't work, what can I do? Thank you. Sorry for my English.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Creative cloud app does not start on my imac.
Hi community
Creative cloud app does not start on my imac. Once she appeard on the bar menu, but as soon as I started to open a session he disappeard. Anyone know this? I use one I use OSX on an iMac 5K 10.11.3 ultimo 2014.
Reto
Just for confirmation, enable the account of Root user and you connect to same and try to launch Adobe Creative Cloud application and check. We can turn off later.
Let us know if you are able to launch the app or not.
Root user account activation step:
OS X Mavericks: enable and disable the root user
(Applies to Yosemite / El Capitan way)
How to connect as root
- If you are connected, choose quit from the Apple menu.
- If you connect from a list of names of users with pictures, click on the other.
- In the name field, type: root
- In the password field, type the password that you set when you configure the root user account.
Once you connect to the Root account try to launch creative cloud application and check.
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Hello!
The Creative cloud program does not. When you open the file in Photoshop says that there are not many fonts, use Typekit. Typekit itself turned off. All programs downloaded and saved, but Photoshop doesn't see Typekit. What should do?
Also says that I have no access to this service. For access, please contact your COMPUTER administrator or connect using the ID
Hello
Greetings!
Is Typekit on?
Visit this link: Add to your desktop of Typekit fonts
Concerning
Jitendra
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Creative cloud program, does not show the "App" tab until I have to do?
Creative cloud program, does not show the "App" tab until I have to do?
There is only 'HOME' 'ASSETS' 'COMMUNITY' label in the CC program
Follow the procedure below:
Uninstall Adobe Creative Cloud.
Using creative cloud | Uninstall the creative cloud desktop application
Temporarily disable the firewall.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Can't delete? Rename it to Adobe Creative Cloud trees.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then navigate to Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Then, download and install the Adobe Creative Cloud app and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
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My creative cloud subscription does not work, photoshop and lightroom always tells me to connect.
The only way to start any program is by activating the 30 day trial.
After 30 days the software is disabled. Is something wrong with my account?
Thanks for the help!
The crew of support for Adobe has solved it for me.
If anyone else has this problem, try the following.
1 disconnect from creative cloud.
2. close all applications from creative cloud of the Task Manager.
3. delete all the files in the following folders
C:\ProgramData\Adobe\SLStore
C:\Program Files (x 86) \Common Files\Adobe\SLCache
4 start creative cloud and connect.
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Creative cloud office will not be open - Windows
Hi guys, initially I installed the trial version of the creative cloud but have bought since accession full 12 months. Now, my desktop for creative cloud icon does not load and only Premier Pro charge separately from the creative cloud desktop icon. I also can not uninstall it because he wants me to uninstall all applications associated with it that I prefer not to do. Any help would be great please!
Please refer to creative cloud launch
Hope this will help you.
Kind regards
Hervé Khare
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Everytime I open the creative cloud it does not load. Is there anything I can do about it.
Hi Priscilla,.
Please refer to the threads below where this issue has been addressed:
New application Cloud Creative unusable: it is empty!
Creative cloud is empty window why?
Re: Empty opening creative cloud app
Kind regards
Sheena
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My creative cloud office do not show my apps update or download, how to fix
Eduardov44859577 for more information on how to resolve errors download please see error download and installation of the creative cloud application. Have what measures you already implemented to solve this error?
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Creative cloud app does not not on my iMac
the creative cloud app does not work on my iMac
PAPA6844,
Can you please your imac configurations?
Check also in the activity monitor if your creative cloud is indicated as does not
If it's > leave and then restarts
Keep us informed in case assistance
P.S. If you use the adobe forums, please check useful/correct responses of staff or assistance, if there is.
Concerning
Ludo has
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Creative cloud office will not install or uninstall
I'm on a mac desktop and use creative cloud, I started with the download of updates for creative cloud, now it stops at 2% and won't go more far error code 43, now my desktop creative cloud application is missing when I used cleaning tool, now none of my apps will run. I tried to uninstall the creative cloud tool but did not work, now I can not install the creative cloud office? any advice. Please help me I'm in the middle of some work
- Open the activity monitor and close Adobe all related applications
- Navigate to: / Library/Application support/Adobe
- In this directory, you will see a folder named OOBE - rename this folder in OOBEold
- Navigate to: MAC HD/Applications/Utilities directory
- There, you will see a folder named "Adobe Application Manager" - remove
- Download Adobe here cleaning tool: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
- Open the cleaning tool and choose to clean 'Creative cloud' only.
- Download and install Creative new Cloud - https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg
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