Creative cloud said check email and the email list is not my email... it won't let me select anything but send email... How to sign in the screen using my email and password?

Similar Questions

• I installed the new version of LIghtroom (2015) compared to the creative clouds.  Creative cloud said that I installed the new version.  However, the shortcut icon that has been installed does not start the new version.  Also, I went to the link propertie

  I installed the new version of LIghtroom (2015) compared to the creative clouds.  Creative cloud said that I installed the new version.  However, the shortcut icon that has been installed does not start the new version.  I also went on the link properties itself, but without success in starting.  How to launch the new version?

  Thank you, toinimj59.  I did this part and the installation is complete (there is apparently not earlier--included an acceptance of the general terms and conditions...)

  Solution 1: Disconnect from the desktop creative cloud app and reconnect

  1. Disconnect from and to, the app Office creative Cloud click here for instructions to return in
  2. Launch of Lightroom.

• After the launch of Creative cloud, all I get is the screen creative white cloud.

  When I run creative cloud, that's all I see.

  I'm running Windows 7 on a HP Ultrabook

  

  Try also the discussions of the forum according to the resolution.

  Creative cloud Packager white screen after the Adobe ID Login

  Cloud Desktop App is empty?

• I put my mouse ps2 connection in my computer, but now the mouse buttons do not work. The pointer moves, but when I click it won't let me select anything?

  I checked the mouse on another computer and it works fine.

  Hi stevebaxter,

  1. When was the last time that the mouse was working fine on the computer?

  2. What is the serial number and model of the mouse?

  3. do you have security software installed on the computer?

  Check and make sure that you have installed the latest drivers for the mouse on the computer.

  Also, make sure that all the settings of the mouse on the computer are correct.

  Customize your mouse settings

  http://www.Microsoft.com/windowsxp/using/Setup/personalize/mouse.mspx

  If the previous step fails, then check if the mouse works in safe mode, and then comes back with the details.

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

• I downloaded and installed creative cloud with an email address, and when I open it, it says that I need to check an old different email address that no longer exists. What should I do

  I downloaded and installed creative cloud with an email address, and when I open it, it says that I need to check an old different email address that no longer exists. What should I do

  Follow the procedure below:

  
  

  N ° 1)
  

  Launch the Task Manager and end all Adobe related tasks such as Creative cloud, CoreSync, AAMUpdater... etc.

  
  

  Step 2)

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  It will open the Appdata folder.

  Then navigate to local > Adobe > OOBE. Open the OOBE folder and delete the file " Opm.db".

  Once you had deleted the Opm.db file, run Adobe Creative Cloud application and check.

• My creative cloud said he renewed on 21 July. But for some reason, my updates are the trials and expire tomorrow. How to run for tomorrow on my plan?

  My creative cloud said he renewed on 21 July. But for some reason, my updates are the trials and expire tomorrow. How to run for tomorrow on my plan?

  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

• Cannot sign Adobe Creative cloud with wrong email

  AlHello,

  I created an account to download Adobe Creative Cloud. After downloading, I opened creative cloud and he asked to check my e-mail address, except that I misspelled my email address. The email is part of a private domain so I can't create an email that fits him and there is no way to disconnect from creative cloud because it remains on the verification page.

  I tried to uninstall and install creative cloud, I also tried to follow these steps:

  Delete the OPM.db file:

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
     Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE
     
     
  3. Delete the file opm.db.
  4. Launch the creative cloud.

  
  

  
  Although it still does not work.

  How can I connect to creative cloud with my real account when it is stuck on test screen with incorrect email that I do not have access to?

  Hello

  Greetings from Adobe!

  Contact us please contact customer service

  Kind regards

  Gary singh

• Why Creative Cloud said all my applications are the trial?

  I just bought an annual subscription fee, received an e-mail of confirmation of dealer, the value was credited to my card, but app Creative Cloud said all of the apps are on trial.

  Even some that I started to use as trial yesterday are now expired.

  I really need my apps working again as soon as POSSIBLE.

  I write here because online and phone support are simply not working.

  Kind regards

  JC

  Hello

  In this case, please check the hosts file, if it has all Adobe entries or not. Please see the problem with CC Photoshop licenses to rename the hosts file if necessary.

  In addition, please freel free to contact customer service

  Kind regards

  Shelly

• I am trying to download Adobe Premiere Pro cc that I download the free trial version of double click on the installer of creative cloud she gets up and wants that connect you using a user name and password? I never remember to do all an account, I had to

  Hey its jake here

  I am trying to download Adobe Premiere Pro cc that I download the free trial version of double click on the installer of creative cloud she gets up and wants that connect you using a user name and password? I don't remember all account, I had to do when I connected to Adobe was the first and last name.

  you need an adobe (valid email) ID / pass to download the application of office cc, https://creative.adobe.com/products/creative-cloud

  don't forget either.

  When installing on a mac, you will be prompted for the password of your mac.

• I bought the creative cloud for a year and I want to add Illustrator.  I am also a teacher and would like the discount.  How can I change the info?  I have an ID and pay the heel of the school.

  I bought the creative cloud for a year and I want to add Illustrator.  I am also a teacher and would like the discount.  How can I change the info?  I have an ID and pay the heel of the school.

  Hi Angie,.

  I see that you purchased a plan of photography under the same email that you use with the forums.

  Discount student/teacher if they are only available for full creative cloud subscription, not the plan of the photograph or any other single application.

  You can buy the complete creative cloud, as well as with discounted prices.

  Get in touch with our service customer for more information:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Also look for the plans under:-Creative Cloud price and membership plans | Adobe Creative Cloud

• Cannot download creative cloud because I'm in the Kenya, even though I am an American with the American credit card and the address of the credit card.

  Cannot download creative cloud because I'm in the Kenya, even though I am an American with the American credit card and the address of the credit card. I changed my region on my Adobe back account in the United States, but it won't let me download it.

  I think that the Downloader checks your IP to be sure that you are, where you say you are... so your account is based in the United States will not work for a purchase, since you are not actually in the United States

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I bought creative cloud of surfspot.nl and I got a redemption code so I cloud go to the version of track to the version of the membership. I did all the steps that were needed, but my creative cloud is still in trail version. I have a windows computer.

  I bought creative cloud of surfspot.nl and I got a redemption code so I cloud go to the version of track to the version of the membership.

  I did all the steps that were needed, but my creative cloud is still in trail version.

  I have a windows computer.

  I hope someone can help me because I have really bad need for my study.

  If you tried the steps mentioned in the link below, you will need to contact the Support from Adobe and check with the subscription once account.

  https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html

  Click always need Help (help), and then select the Chat option:

  Contact the customer service

• I currently own photoshop cc 2014 but creative cloud says it's only the free trial version and I still have to buy the full version

  I currently own photoshop cc 2014 but creative cloud says it's only the free trial version and I still have to buy the full version

  Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I've updated creative cloud six days ago, and the files do not synchronize more. All solutions?

  I've updated creative cloud six days ago, and the files do not synchronize more. All solutions?

  Hi Daniel,.

  Please check the help below document:

  https://helpx.Adobe.com/x-productkb/global/creative-cloud-crash-core-sync.html

  Kind regards

  Sheena

• in the course, I have install creative cloud, download until half of the window just disappears, no any error report, and nothing happens... I can't download creative cloud

  in the course, I have install creative cloud, download until half of the window just disappears, no any error report, and nothing happens... I can't download creative cloud.

  Please follow the steps below and check

  1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a folder Adobe Creative Cloud and Adobe Application Manager under utility window and trash both folders.

  (2) trash Adobe Creative cloud from Applications Eh well.

  3)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  4) click on the link below and download file Creative Cloud install and use the same to install the creative Cloud Desktop application.

  https://creative.Adobe.com/products/creative-cloud