Creative cloud say my account is active

Similar Questions

• A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it?

  A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it. When I go to manage my account online, under plans and products it tells me I have no product. Under the order history, I have no history of orders.

  That I am I doing wrong and how we install illustrator of the creative cloud?

  Joseph,

  You will have to ask Adobe, via a cat (simply click the still need help button immediately).

  Creative cloud support (all creative cloud customer service problems, chat open from 05:00 to 19: 00 PST on business days)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  or through Adobe phone Support (only CC2014/CC/CC 2015, see different working hours according to the country).

  http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html

• I currently own photoshop cc 2014 but creative cloud says it's only the free trial version and I still have to buy the full version

  I currently own photoshop cc 2014 but creative cloud says it's only the free trial version and I still have to buy the full version

  Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Update creative cloud says I am not connected to the internet it is rubbish

  Update creative cloud says it has updated, but when I try to update it says that I am not connected to the internet - it's rubbish. I'll try Photoshop CC for a year, but these error messages seem to point to a year of problems, so I'm not sure about the way ahead

  Hi ga16belvedere,

  Welcome to the community!

  You may need to check the firewall settings, if you are in a corporate environment, consult with the INFORMATICS team.

  Also, please follow the steps mentioned in http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html and see if that solves the problem.

  Thank you!

  Ankit

• I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I

  I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I use a Mac

  Hello

  Please see connect and disconnect activate Cloud Creative applications

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Concerning

• I bought after effects cc a few hours ago, but now creative cloud say to me that I have to pay again

  Hi, I bought after effects cc a few hours ago, but now creative cloud say to me that I have to pay again. My question is how long it takes to download? Or what can I do now?

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Mylenium

• Creative cloud includes any accounting software that I can use for my small business?

  Hi, I have a subscription to creative cloud.

  Creative cloud includes any accounting software that

  Can I use for my small business?

  Hello

  Unfortunately there are no accounting software included in desktop creative cloud applications.

  For more information, please see the list of applications: desktop applications Adobe Creative Cloud| Adobe Creative Cloud

• Bug? Why creative cloud says I can upgrade to Acrobat DC, but not really?

  Creative cloud says I can upgrade to Acrobat DC.

  

  When I select update, I saw the following message:

  

  So, I select update again and receive the following:

  

  I followed the instructions and uninstalled my desktop version of Acrobat Pro XI.

  After uninstalling and rebooting, creative cloud no longer displays DC Acrobat as an update.

  He says that I can 'Try' Acrobat DC, then pay for it to keep. Seriously?

  It seems that Adobe attracted me with Acrobat DC for forcing me to uninstall the current version of office for a free trial of Acrobat DC. Please tell me it is a bug or I missed something here.

  I reinstalled Acrobat Pro XI and now Creative Cloud says I can upgrade to Acrobat DC even once.

  Can anyone tell me and others on the forum if this is a bug?

  you have a subscription that includes acrobat?

  If this isn't the case, you will need to reinstall your acrobat xi.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | Suite X | 9,8 | 9 standard
  • Premiere Elements: 14, 13, 12, 11, 10: 9, 8, 7
  • Photoshop Elements: 10, 12, 14, 11, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".

• I bought creative cloud + 500px great, have the activation code, but does not know where to enter. Can someone tell me what to do?

  I bought creative cloud + 500px great, have the activation code, but does not know where to enter. Can someone tell me what to do?

  Please see the link How to activate/use Adobe CC Redemption Code

  Hope this will help you.

  Kind regards

  Hervé Khare

• Creative cloud says that he's broken and says that I have to download and (re) install to fix it. I'm doing this, and he said that must be creative to be downloaded cloud and (re) installed. I do it it says the same thing. On and on. What's wrong?

  Creative cloud says that he's broken and says that I have to download and (re) install to fix it. I'm doing this, and he said that must be creative to be downloaded cloud and (re) installed. I do it it says the same thing. On and on. What's wrong? Any difficulty?

  See the link below:

  https://forums.Adobe.com/thread/1858669

• My account on creative cloud says it's expired, but I paid it.

  I can't open my creative cloud (my most sweet as photoshop, illustrator, indesign, etc.) because it says that my account has expired. I chose a plain for 1 year and I paid for it. I don't know what to do. I use Mac.

  allow 1 day working pst for your payment to process.

  then check your Adobe ID account

  If it shows the expected subscription, but your programs is not Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  If it does not show the scheduled subscription, use a browser that allows popups and cookies, contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• I just changed my computer and I have a subscription with creative cloud but my account settings now say that I have not...

  I just changed my computer and I have a subscription with creative cloud but my online account settings now say I didn't... but I do pay by adobe lately, September 11... .so now my PhotoShop is now in test mode... I'm not sure that anyone here can solve this problem... but since I'm a member during the period of 90 days cat I don't see any other options...

  Hi Mike,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• How to remove Active creative cloud free asset account?

  In my free CC active account, I have a few files that have been downloaded to CC app ipad (not an adobe application) and also a file which has been downloaded to active CC via Adobe draw. These files are in the "Files" section if my current account. I can't delete them, it does not even have the option to delete, only; (under actions) Download, archive, rename, replace.

  But... active under 'mobile creations' are able to be deleted, BUT also removes these from my mobile device at the same time (wow, talk about a system of "LOCKED") how people put up with this garbage.

  Any help with deleting these files would be greatly appreciated.

  Please refer to:

  I don't have an option to delete files or folders in Adobe Creative cloud

  delete images from library

  How to remove assets?

  Concerning

  Stéphane

• Creative cloud: teacher/student account, cannot use assets

  I am signed on an account of applications in the teacher/student category and wonder if I'm supposed to have access to the property. Otherwise, I need to upgrade to an individual account applications?

  If I'm supposed to have access to the goods, he is currently coming as "Upgrade to premium".

  I searched on through a lot of things on the settings of my account and found also, it does not say what products I have (I have photoshop, acrobat DC, Illustrator and lightroom, all 100% usable except for CC extras such as assets) but he says: I've used my redemption code.

  Heeeellllp.

  Hello

  Please see the link below for help:

  Adobe Creative Cloud market

  If the issue is still not resolved, please contact adobe support:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• Creative cloud of student account

  Hi I have a student account of creative cloud and I installed it on my laptop, but I also have a PC at home that I would install on, only when I connect to my account it says I can download only the trial. Is anyway to make for several devices? Or is that on the single on?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?