Creative cloud subscription, "your trial period has expired."

I am a subscriber of creative cloud for more than a year, but every time I start an application I'm told, "your trial period has expired." Every time for each application, it seems I have to 'click Buy this software' then go through the journal in the process before going to work.

Why? It's really frustrating!

Hi Guywclinch,

Simply place the original on the desktop opm.db

  1. Output of creative cloud app.
  2. On Windows, delete the opm.db file located here: C:\Users\\AppData\Local\Adobe\OOBE
  3. On Mac, delete the opm.db file located here: \Library\Application Support\Adobe\OOBE
  4. Restart Creative Cloud connection and sign in.

Let me know if it helps.

Thank you
Florianne Jindal

Tags: Adobe

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