Creative cloud version of InDesign as loading test

I put down the credit card and bought the deal of creative cloud. I had a version of CS6, who was the trial. When I downloaded the NEW version of InDesign Creative cloud and tried running it asked me SIGN IN REQUIRED. I clicked on that and he says, ADOBE InDesign CC Trial (even though I had paid for the software). I clicked on the LICENSE OF THE SOFTWARE and it asks for a serial number. There is no serial number for the creative cloud (CC).

I had 4 tech calls within a few hours. One used a software "cloud clenaning" on my computer remotely. It also uninstalled CS6. I went by uninstalling Adobe Creative Cloud App and InDesign CC... then reinstalled them both. NO LUCK. THIS REALLY, REALLY SUCKS.

4 technical support calls and no chance freaken... but you have my money Adobe.

WOW... After all the frustration ONE guy finally fixed the problem remotely. He went in Macintosh HD / Private / etc / hosts

'hosts' was the name of the file. He went in and deleted or messed with a bunch of stuff that was there and wham, it worked.

Tags: Adobe

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