Hi, my creative cloud is stuck, does not load correctly.
I tried to uninstall it, but could not... Today I fight Illustrator, but I can not download because the cloud does not work.
Hello
Uninstall Adobe CC with the creative Cloud help | Uninstall the creative desktop application Cloud
Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Let us know if this will help.
Tags: Adobe
Similar Questions
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My creative cloud, 'Applications' tab does not load, how do I fix this so that I can update my Adobe programs for current versions?
Please take a look at this document:
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Creative cloud desktop application does not load Apps
I downloaded the creative suite and configure my account with adobe, but my creative cloud application does not load apps, it remains on the blue spinning wheel, despite clicking 'Download now' on some apps it invites. Any help would be appreciated.
-Tom
Hi Tomgarrad,
Go to Applications--> Utilities--> Adobe Installers.
Uninstall Adobe Creative Cloud.
* If it says application runs in the background, and then open the activity monitor and close the process creative cloud.
Once the creative cloud is uninstalled then follow it mentioned below as follows:
Please go to the library
1. click on Finder, click go and navigate to the folder
2. tap / library and click on Go
3. go in Application Support and Adobe and then delete the OOBE folder.
4 repeat step 1
5. Type ~/Library and click Go
6. go in Application Support and Adobe and then delete the OOBE folder.
7. go to https://creative.adobe.com/products/creative-cloud?promoid=KLYVF
Download Adobe Creative cloud, install it.
If the steps above do not work. Try to enable the root user account, and then try to open Adobe Creative cloud.
Enable the root user: activation and using the user 'root' in Mac OS X
Thank you
Nikhil Gupta
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Creative cloud desktop application does not load
Hello
My desktop creative cloud app looked like this for the last few months:
I tried to uninstall all my programs and re - install but it didn't work. I seems to be connected as I am able to download apps directly from the adobe website. However, I can't sync my Typekit fonts more!
Can someone help me please!
Please, try the following steps:
- Uninstall Adobe CC of the machine (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Set the "Read and write" permissions on the files of Adobe for all users in the following locations:
- / Library/Application Support /.
- /Users/ [user name] / Library/Application Support /.
- Restart the computer.
- Install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
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Creative cloud->; application manager does not work
Creative cloud-> application manager does not work. And then my Lr does not work neither.
I received a Chat support, but it failed. The incidence number 0188254578 has been open, described as "'download error ' because certainly CreativeCloud-> keep Apps stuck"downloading", but nothing happens. "
After trying the steps listed to download error in the applications of Adobe Creative Cloud desktop, application tab support team also tried to fix remote buy the problem was not solved. I could not use my apps Ps/Lr/Br during about a week!
Need help to solve the problem. I use an iMac (OS X The Captain, V 10.11.6).
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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6 Lightroom unbootable after an update... I reinstalled the software, but it still won't start? Updated through the creative cloud but still does not start? What should do?
My computer is a PC with Windows 10.
Everything worked well before the Update Adobe Lightroom 6.
The software was purchased in a shop (FNAC) with software to download map, it is saved in my account (Adobe) with its serial number. Why is this so difficult thing to reinstall Adobe software?I apologize for the inconvenience.
Since it appears and disappears from the Task Manager, it seems that Lightroom crashes.
We have seen this kind of problem on Windows 10 when Visual C++ Reditsributable 2012 update 4 is not installed correctly, it is necessary to run certain programs. You might have encountered until now Adobe programs that require it.
Otherwise, there could be another cause of this accident and if C++ installation does not help, then you need to share the event viewer crash logs. See this article for in crash logs: Photoshop Elements Editor Help. How to find the crash logs on to Windows
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Creative cloud cleaning tool does not open
I've updated my OS X to El Capitan, and my creative application of cloud Manager does not load one of my Apps (either to install or uninstall). I only get the current blue bars. I read through many forums on this subject now and most seem to say that it is related to a conflict with older versions of Adobe apps on my system, so I tried to wipe by downloading the Adobe Creative Cloud cleaning tool. https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html
But, for some reason I can't open this application. The dmg seems to go, but the program itself does not open. She bounces on my dock for a bit, then finally presents itself as "not responding".
Does anyone else have this problem?Hi Edwarde88677759,
Please see the links below:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, please follow the steps below:
1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
2 disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
3 turn off the firewall of the security program installed on the computer Internet.
4. After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)
6 force Quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- After that, everything that said adobe on it do a force quit for her
7 launch creative cloud app and connect
Let us know if that helps.
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I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over
[moved from the download, installation, commissioning of Adobe Creative Cloud]
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Creative cloud installs and does not open.
Creative cloud installs and does not open.
I tried all the suggestions (and there are many this seems to affect many people) please advise I already uninstalled and reinstalled 4 times nothing helps. I ran the adobe cleaner ETC. It is irritating that I paid for it and it will be forced to work on free software, because even if they suck, they work. Please notify
Hello
Please follow the steps mentioned below to delete previous files of the creative cloud and then try to reinstall it.
Remove the OOBE and AAMUpdater folders.
Mac OS:
- Exit creative Cloud Desktop
- Access \User\
\Library\Application Support\Adobe *
And/Library/Application Support / Adobe *.
To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.
- Find and delete the files AAMUpdater and OOBE
- Download creative-cloud
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
Windows:
- Exit creative Cloud Desktop
- Go to \Users\\AppData\Local\Adobe\
And C:\Program Files (x 86) \Common Files\Adobe
C:\ProgramData\Adobe
- To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
- Find and delete the files AAMUpdate and OOBE
- 5 re - download creative-cloud
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
Kind regards
Sandrine
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Hello, I just downloaded creative cloud, but it does not run
Hello, I just downloaded creative cloud, but it does not run
Hello
Could you please specify the error that you get when running the creative cloud, or try and attach a screenshot.
At the same time to check if they will help you: -.
For the white cloud screen creative,.
Reference:-new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
For spinning wheel
Reference:-App does not open. Wheel of progress turn continuously
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I would like to stop my paid subscription to Adobe, the creative cloud because adobe does not work on my computer. In addition, it is not possible for me to stop my subscription on the site, because it does not show I have this subscription. That's why I need to helo, please, thanks :-)
Hi Stephanie,
Please let us know the problem you are having with your Adobe Creative cloud so that we can fix it for you.
For cancellation requests, please contact customer service.
Reference: cancel your creative cloud membership
Kind regards
Sheena
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I try to install desktop creative cloud. It does not work. Error 1
I try to install desktop creative cloud. It does not work. 1 error. What should I do?
refer
"Failed to install" error Creative Cloud Desktop application
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Creative Cloud Desktop App does not start after installing Mac OS Yosemite
Hi all,
I just updated my Mac OS to Yosemite. Now, Creative Cloud Desktop App does not launch and InDesign CC 2014 (10.1.0.71) crashes trying to find the Roman.txt file, I have replaced it with a copy of the TimeMachine when he worked in the Mavericks.
I trashed the caches and reinstalled the same preferences, but it keeps on does not start.
The rest of the applications (with the exception of InDesign and Creative Cloud Desktop app) do not work properly.
All ideas will be welcome.
Thank you!
Mac migration (or Time Machine) do not work with the Cloud program activations
Uninstall... to run vacuuming... Restart your computer... Reinstall
-using the vacuuming after uninstalling and before you reinstall may help
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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My creative cloud home page does not work, I only have a blank page
As you could see it on the image under, my creative cloud desktop applications does not work.
I am more able to download apps or update.
I need to download Lightroom now.
Could you please help me?
Thank you
Well, I found a solution. As far as I know, the cc itself application needs to update, but since it is empty, you don't see that she put needs to update. So I did this:
1. close all adobe programs
2. open taskmanager
3. Select processes tab and end all adobe processes (including the creative cloud)
4 (windows key + R) to open the immediate window.
5. type %LocalAppData% and press OK
6. go to ADOBE > OOBE
7. Select and delete the file "opm" (in fact, I believe, he says opm.db)
8 open again cloud creative app
9. you should now be able to log in and update.
Mine works fine now. Good luck.
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Photoshop Creative cloud blur tool does not work as it should
Photoshop Creative cloud blur tool does not work as it should!
I'm going to blur a painting that I do and he don't not blur and I use the Tablet wacom Intuos 5 Med.
and I even put the sensitivty tablets for low pressure and then by default and still not get the blur tool to do its job.
I even adjusted the brush settings too to be able to scramble even more on hard settings, still nothing.
at least he bluring not enough to see major changes.
the only way I can all that Fuzzy is using the filters blur or brushes (brush mixer) settings to mix colors and make this way.
(note) I will not post my systems plug sorry I do not have it, and even technology from adobe says that I don't have to. and so I used!
just need to advise of don't not to share the system specifications.
and that is what this forum forums is for advice and read what others are saying about the issue.
It is not to publish them or share the system specs!
with the road so I don't need that advice please?
Hello
It could be that your picture is too large with respect to the dimensions in pixels for the well blur tool run.
If you zoom in to 100% you see no change when you use the blur tool?
What are the dimensions of the image in pixels?
(Image > Image size)
If you try a small image, the blur tool work?
What happened when you use the mouse instead of your Tablet?
Can you at least tell us what operating system and version of photoshop with your?
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