I activate my subscription to Creative cloud photography but I'm still testing version!

Similar Questions

• Can not activate my subscription to creative cloud on any device

  Hi, I got a new debit card, which means that I got the message to update my card in my Adobe account. No worries, I've updated the map immediately, and I see that my account has been accused by Adobe - and it is currently active.

  Here's THE PROBLEM: now, whenever I open any Adobe program I always get the same message "Please check your billing information" with a calendar counting how many days before they completely lock me out.

  So, I tried the following...

  1. I am connected to my adobe online account, and I checked my plans and my products. CHECK. It's all good. My creative cloud is active, but the only red flag it says that it is not enabled on all devices.

  2. I disconnected the creative cloud application and I logged in. It was successful, but when I open all the apps, I always get the error message "Please check your billing information.

  3. I downloaded the cloud Creative cleaning tool, and I ran #11 (clean the Adobe ID credentials and #12 (patch to host file), and that me offline Adobe - in my browser and the CC app.) But just as before, when I log in I still get the same error message.

  4. I have confirmed that I can reach secure sites, such as the site htts://forum, on which I am writing.

  5. I took out my hair.

  Can someone help me understand this? I of course appreciate.

  Thank you!  -Tom

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Creative cloud paid, but always just the trial version

  Hey, my boss just bought the creative cloud and invited me by mail to download on my mac. now, I am only allowed to download the trial version. but we already paid... What do I do?

  Johanna, please try to disconnect and reconnect to creative cloud.

  • https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
  • https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Let us know if that helps.

• Termination fees for subscription of creative cloud

  I am wanting to cancel my subscription to creative cloud,

  but warns that I'm taking an obscene amount to do.

  I was not warned in advance that my fees were doped,

  Why the system is being implemented in this way?

  I don't want my subscription cloud due to the fact that it is more expensive.

  Help, please.

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• At Adobe MAX, we received an annual subscription of creative cloud but how to activate it?

  At Adobe MAX, we received an annual subscription of creative cloud but how to activate it?

  You enter the code that you have received, so he is credited on your account and then simply download the CC app and connect. Refer to this:

  Redemption code help

  Mylenium

• Subscription to creative cloud seems to have ended at the beginning

  I bought a subscription of 12 months in may 2015, today I tried to use Lightroom, but he says test expired; I confirmed that I'm connected with my Adobe ID, I have tried to re - enter the license code but it said that it had already been used.  Photoshop was available, but he said updated necessary; after update to Photoshop, he says and then start the trial.  I tried logging out of my Adobe ID and insert it again creative cloud by restarting.  No effect.

  Lightroom uninstalled and reinstalled, it now says buy now.

  Of course I already bought once so I don't want to buy new.  The product I bought was "Adobe Creative cloud photography Plan: Photoshop CC more Lightroom - 12 month license - download (PC/Mac) ' 25/05/2015 from Amazon and it is installed on a Mac (El Capitan 10.11.2); It worked fine until when I finally used Lightroom 2 weeks ago.  Creating cloud version is 3.4.1.181

  Thanks for the reply of John, I can confirm that I have worked through two solutions.  I wasn't able to get Adobe Application Manager to disable the product but maybe it's just for CS6 applications.

  I have uninstalled all Adobe apps, uninstalled creative cloud and renamed/library/application support/Adobe, reinstalled creative cloud, reinstall applications and still have the same situation.  I then tried opening one of the applications that are now available again as requests for tests.  I signed up from the Help menu of the application and signed on again once.  As a result, it now seems to work.

• I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?

  I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Mistakenly deleted creative cloud photography program Photoshop.  How to reinstall?

  By mistake, retired creative cloud photography program Photoshop.  How can I reinstall it?

  Download/install the desktop application, connect and install applications subscription.

  Cloud creation help / download, install, update or uninstall applications

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Cloud creation help / Creative Cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Cloud creation help / sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Cloud creation help / install, update or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications

  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• I have a Creative cloud photography Plan (CC of Photoshop Lightroom). There a serial number for registration? because I have received no series by mail, but it works well!

  I have a Creative cloud photography Plan (CC of Photoshop Lightroom). There a serial number for registration? Because I have received no series by mail, but it works well! And he never asks me to activate with a serial number. I just pay monthly Plan.

  I ask this question because I have to change the computer and I didn't have trouble disattivate App and put it on the new pc!

  Can I turn off just from the creative cloud by disconnection of the account application, uninstall the application and then install on the new pc?

  The CC has not need any number of series, it is based on an Adobe ID.

  In the case where you are prompted for the serial number then you can refer to.

  • Creative Cloud applications ask for serial number
  • Re: Incorrect serial number?

  Concerning

  Baudier

• I have a subscription to creative cloud. Only can use trial versions. Can you help me please?

  I have a subscription to creative cloud. Only can use trial versions. Can you help me please?

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

• I want to cancel a subscription to creative cloud.

  I want to to cancel the subscription Cloud Creative.

  Please refer to cancel your Adobe Creative Cloud membership

  If you still need help please contact the support.

  https://helpx.Adobe.com/contact.html

  Thank you

• I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too.

  I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too. How can I handle this?

  Hello

  I see that you have an adobe id with the same email as with forums.

  I don't see any active subscription under this ID.

  I ask that you many want to contact adobe for the same support.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• I have a subscription to creative cloud and I have problems to install Pack of Preset Portochrome

  I have a subscription to creative cloud and I just bought a Pack of Preset Portochrome. I have problems to unzip the zxp. I saw on the Web page that CS6 users must use the CS6 extensions Manager to install add-ons and NOT the extensions Manager, but I can't find the CS6 Extension Manager to download. Could someone help me? I thank very you much in advance!

  @

  Hi Julio,.

  Please see the link below under the heading where to find instructions.

  https://creative.Adobe.com/addons/products/14411#.VssfP5N96gR

  You just install active sync & Creative Cloud Desktop installed.

  It will synchronize the file & instructions are as below:

  The pre-selection documents are in your downloads folder local on the C drive in ZIP file.

  1. unzip archive ZIP preset on your hard drive.

  2 copy the predefined folder (Portochrome) to your Lightroom "Develop Presets" folder:

  MAC OSX: \Library\Application Support\Adobe / Lightroom\Develop Presets

  WINDOWS XP: C:\Documents and Settings Application Data Adobe Lightroom\Develop Presets

  VISTA & WINDOWS 7-10: \AppData\Roaming\Adobe\Lightroom\Develop Presets

  3. restart Lightroom. You can find your presets on the presets in the mode Panel develop. You are ready to use!

  Thank you

  Florian

• I have a subscription to Creative Cloud for Photoshop and Lightroom, I don't understand if the subscription is active.

  Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.

  Who can help me?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• The waiting time for the activation of the subscription of creative cloud?

  The waiting time for the activation of the subscription of creative cloud?

  Hi Evgeny,

  You can follow the article: solve common activation Adobe Creative Cloud (login) and questions (disconnect) disabling or error messages and errors in connection with Creative Suite and creative Cloud applications, activation and connection Solutions to resolve activation problems.

  Let us know if this solves the problem for you or not.

  Thank you

  Yann Arora