Creative cloud will not - can not get on the servers, perhaps because the firewall blocks
I need help starting creative cloud. It will simply not launch, no matter what I do.
It is the screen I get. (it says ' cannot reach the adobe servers, check your firewall settings)
I checked my firewall, even turned off it (!) to see if the problem that will be solved, but I had no luck.
Please, can someone tell me what is the problem? Is the problem with Adobe?
Thank you very much
Maureen
The answer I received Adobe support is to delete the file "opm.db". Find you it like this:
Run "appdata".
go to the local level
Adobe
OOBE
Then, delete the mentioned file.
This fixed my issue.
Tags: Adobe
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Hello
Please follow the steps below and check it, if it helps:
1 - click wheel settings in the upper right of the cloud creative app > Preferences > sign out
2 force quit Adobe all activity monitor processes / end of task for Adobe on the process from the Task Manager (e.g. cc, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)
3-
MAC: Right-click on the icon in the Finder and select the 'Go - To' folder option. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol") ~/Library (It will open the folder of the user's library.)
Then go to the Application Support > Adobe > OOBE folder and folder AAM Updater so trash
WINDOWS: C:\Users\
\AppData\Local\Adobe\ MAA UPDATER and OOBE times 4-
MAC: Go to the Apple icon > System Preferences > privacy and security > firewall > TURN OFF (to do this, you will need to click on the padlock in the lower left of this machine and then enter your mac password)
Go to the Apple icon > System Preferences > Security and privacy > General > allow applications downloaded on should be in ANY
WINDOWS: see, turn the firewall on or off - Windows Windows help
5 make sure there is no other Internet active safety program - if it is then go ahead and launch CC app and login and check
Let us know if that helps.
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Hi Joshua,.
I think you found the turning wheel on the Adobe CC application.
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Quit Adobe Creative Cloud app.
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(2) you will get a text box, type in the following command and then press the 'return '. (" Do not miss ~ symbol" "')~/Library
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Once you had trashed Opm.db file, restart the Adobe Creative Cloud app and check.
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Creative cloud will not install or run...
Hello
I need help... For some reason any creative cloud will not install or even open on my Mac OS X 10.10.5
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> accidentally deleted many files on my laptop
See my response #1 in How can I re - download creative cloud after the removal of evil it?
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You can also view the nets below where the issue has been addressed:
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http://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.html
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White screen
https://forums.Adobe.com/thread/1249756
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https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
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Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
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Also, make sure you use the right adobe ID to log in.
Hope this will help you.
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My creative cloud will not be open since the update to windows 8. How can I solve?
My creative cloud Manager does not more open since the update to Windows 8. My programs to go, but not the Manager.
Help
Hi Julia,
Please uninstall creative cloud and follow article to uninstall: uninstall the Adobe Creative Cloud desktop application. Once uninstalled CC, then rename folder OOBE C:\Users\[user name] C:\Program Files (x 86) \Common Files\Adobe and \AppData\Local\Adobe\OOBE. After this, reinstall the creative cloud from https://creative.adobe.com/products/creative-cloud
It could be useful!
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Problems with creative cloud: will not display Apps, won't uninstall anything!
Problems with the creative cloud and iMac 27 "8 GB running Yosemite (10.10.3)
Creative cloud does not display any apps or tabs within its interface. (see first attachment)I tried the update of the creative cloud app, but it doesn't matter.
I tried to delete the file opm.db
I tried to delete all the content of the OOBE folder,
I have tried to uninstall creative cloud - but can't because of the dependent applications.
I have tried to uninstall the individual CC Apps that I had installed (CC, CC2104 and CC2015) - However, it says that I need Application Manager to do.
I tried to install Application Manager, however, I get an error of installation (see second attachment), which advises that I have 'Get Adobe Support Advisor'.
I tried Adobe Support Advisor, only to be told by the link that the product is no longer supported.I also tried making a secure boot, then launch creative cloud - has always had the same results
I zapped PRAM to see what would help - nuthin'...
When I go to Adobe.com, it shows that I am connected. However, I get nothing in the application of the CC.
CC Apps seem to work properly - for the most part, but I can't access CC libraries which is essential for the work I am doing now.
Please notify.
Thank you
If you have not tried steps below, try it once:
Launch the activity monitor and the force quit all associated Adobe process as well as processes such as installation, Setup, PDAPP if installation running.
N ° 1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
Step 2)
Trash Adobe Creative cloud folder from Applications as well.
Step 3)
(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .
(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)
~/Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater and OOBE.
Step 4)
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.
/ Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
Step 5)
Click on the link below and download & run the cleaning of Adobe tool:
Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
Step 6)
Click on the link below and download Adobe Application Manager and install the same:
http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg
Once installation is complete, niche is going disappear, and then open the Application folder and locate the icon to launch Adobe Application manager, double-click it and update.
Once the update is complete. He shud launch Adobe Creative Cloud app.
Note:
About uninstalling Adobe creative cloud app, you can also try Uninstaller CC running:
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Processors Intel dual Xeon, dual card Geforce 670 w/4 GB of system ram 128 c Board; / is a 1 TB sd and running Norton 360. I've added Adobe security programs in Norton firewall. But the creative cloud does not connect and nothing appears in the CC window.
Software ran fine before the update and received updates on July 29. Win 10 has been installed on 01/08/2015
Oh it was Windows 20 Pro too. The problem was my Norton 360 product, making a network of lock down and prevent Firefox, Adobe Creative Cloud and a few other programs to run. Even the Norton Support had problems get my Norton 360 to connect to their server, so a patch win 10 could be executed. If you have questions related to Internet where only IE, edge can make some connections to the internet. You can contact your virus to help software company. I used the Norton chat on the computer damaged to make contact with support. The fix was remove all Norton 360, including registry entries, file temp folder Programdata Norton. It's better as Norton support delete files and folders for you. Once the removal of support can ensure correct installation is preformed and your worries will disappear.
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