my creative cloud won't let me log in to my mac only. PC, Yes.

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• Creative cloud won't let me log in with an account

  My old e-mail account has been hacked and I could not get it back. So I made a new account with creative cloud, but I can't leave the page on the application that says 'audit as been sent... e-mail. "I deleted from my computer and it redownloaded few times and he always has the same page.

  What should I do?

  Have you tried to verify your new Email Inbox & click on that to check Email, the new email must be verified.

  See did not receive expected Adobe email

  In case the problem is still not resolved, contact the Support from Adobe.

  Concerning

  Baudier

• Creative cloud won't let me not re-install Acrobat Pro

  I uninstalled Acrobat Pro and now it won't let me not re-install. In creative cloud, says that it is up-to-date.

  It's like if you have to reset it in creative cloud then it will allow me to re - install.

  Tania.p please see CC Office lists the applications as "up to date" when the no facility not - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for more information on how to reinstall Acrobat Professional XI.

• Adobe Creative cloud won't let me uninstall or install a new version

  Creative cloud refuses to uninstall when I go to "uninstall programs" under the pretext that there is "still applications on this computer that require cloud creative adobe" when there are most certainly not because I don't install the program (Adobe Photoshop CS6) and I had it before CC (and last time I uninstalled CC I got this program and the CC has not used the demanding programs she excuse) I want to just uninstall and reinstall as I have it tries to use the aftermath of the trial but he States after effects is installed and will not let me install, also since then try to uninstall CC it will no longer let me use it whatsoever indicating that it is missing files :/ Please help as I need access to this emergency.

  Hi Mocha

  Please rename the ffc to ffc_old of the below mentioned the situation and try to uninstall creative cloud

  -Win: %ProgramData%\Adobe\OOBE\ffc

  -Mac: / Users/Shared/Adobe/OOBE/ffc

  Then try to install the creative cloud.

  See if that helps.

  Thank you

  Varun

• Creative cloud won't let me switch emails! :(

  I would like to change my email because I accidentally typed my email wrongly and I would change it... Help, please!

  Follow the procedure below:

  Quit the application Adobe Creative Cloud.

  Windows:

  
  

  Complete all processes of Adobe Task Manager as the creative cloud, CoreSync, Armsvc, AAMUpdater... etc.

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  It will open the Appdata folder.

  Then go to the Local > Adobe > OOBE. OOBE folder and delete "' Opm.db ' file."

  Mac:

  Force quit all processes of Activity Monitor Adobe as creative cloud, CoreSync, Armsvc, AAMUpdater... etc.

  Applications > utilities > activity monitor.

  
  

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library

  It will open the folder of the user's library.

  (3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and Opm.db bin file.

  ------------------------------------------------------------------------------------------ ----------------------------------------------------

  Once you had deleted Opm.db file, launch Adobe Creative Cloud app and sign and select.

• Creative cloud won't let me install acrobat

  Acrobat XI says corrupted files.  Uninstall.

  Now I can't install it.  Said to day

  Hi HuntingFishingNews,

  Please see the Ko: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html .

  Kind regards

  Romit Sinha

• Creative cloud won't let me launch applications

  a test In Design > ended > buy subscription for creative cloud > downloaded app Manager > he says ID is installed, but the launch he asks license as if I never bought the membership > > what's happening?

  Visit this link for the trial of license: -.

  http://helpx.Adobe.com/creative-cloud/KB/launch-trial-being-licensed.html

• Creative cloud won't let me update, gave me this message

  Another installation program is running which must be closed before the update of this product. Close the other installation programs. (Error code 87)

  Restart your computer and run the Setup again.

• Creative cloud won't work?

  Hello

  I have a problem with the creative cloud. When I open the creative cloud he says that creative cloud has stopped working, it is said that I can close the program or check for the resolution, but when I click on check for resolution, nothing happens. I tried in 1 month solve this problem, but I've not found a way to do yet so I hope someone can help because I really do want to buy AE, but it would be pointless when I can't even go on creative cloud. I searched the problem as well, and he says:

  Signature of the problem:

  Problem event name: BEX

  Application name: creative Cloud.exe

  Application version: 3.5.1.209

  Application timestamp: 56be1bfc

  Fault Module name: StackHash_5861

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Offset: PCH_AC_FROM_ntdll + 0x0003C7EC

  Exception code: c0000005

  Exception data: 00000008

  OS version: 6.3.9600.2.0.0.768.101

  Locale ID: 1033

  Information additional 1:5861

  More information 2: 5861822e1919d7c014bbb064c64908b2

  Information additional 3:1318

  Additional information 4: 13181ae637ac2592fac0ca2dd662cdcc

  

  Hello

  Please uninstall creative cloud. Please see the article to uninstall creative cloud of the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Once you uninstall Creative Cloud then rename the folders of Windows OOBE: C:\Users\\AppData\Local\Adobe\OOBE and C:\Program Files (x 86) \Common Files\Adobe\OOBE

  Then reinstall Creative cloud of https://creative.adobe.com/products/creative-cloud

  Please let us know if it helps!

  Kind regards

  Shelly

• My trial recently downloaded for creative cloud is not let me access it.  That is to say that there is a download error!

  My trial recently downloaded for creative cloud is not let me access it.  That is to say that there is a download error!  I restarted and still does not work!

  Hello

  Please see the links below:

  Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application

  Re: Creative Cloud "Download error" message

  Let us know if this helps!

• Work on iMac and laptop.  Anyone know if I can use my creative cloud on both applications by logging in?

  Work on iMac and laptop.  Anyone know if I can use my creative cloud on both applications by logging in?

  I had a technician COMPUTER to my work that has been able to use one of this cloud of creative Adobe apps on another computer whenever it has disconnected from her account on her computer.  He also said that he could create other accounts.

  I am able to use my apps on my laptop and my computer cloud creatives?

  Like a cloud member you are entitled to activate the software to be used on up to two computers at any time (Mac or PC, no matter), provided you use only one at a time. No required registration of entry/exit.

• My creative cloud won't.

  My creative cloud won't. It closed after only a few minutes after I connect.

  Can you tell me why this happens?

  Is´t very frustrating, as I try to use fonts CC ect.

  I m worked as a teacher and can't use CC apps and to show the new features for students s.

  These links may help:

  https://forums.Adobe.com/thread/1830010

  https://forums.Adobe.com/message/7826739

• my creative cloud won't do nothing is just a symbol of loading and nothing happens

  my creative cloud won't do nothing is just a symbol loading and nothing happens, any ideas on how to solve this problem?

  Does not open App | Wheels of progress turn continuously

• Paid my subscription for Creative Cloud student and when I log in, I can only use the trial versions?

  Paid my subscription for Creative Cloud student and when I log in, I can only use the trial versions...

  What should I do?

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I am connected to creative cloud, but someone else was logged on Dreamweaver, I disconnect them Dreamweaver and connect using my credentials?

  I am connected to creative cloud, but someone else was logged on Dreamweaver, I disconnect them Dreamweaver and connect using my credentials?

  Paul, if please launch the CC of Dreamweaver and go to help menu and sign out and sign in again with your Adobe ID and password, it will show your Adobe ID.