Creative Suite CS5.5, not recognizing my serial number

I have Creative Suite Design Standard CS5.5 and my Illustrator and InDesign crash on openness (error - 108). I uninstalled both programs. I did the following:

  • Installed new Creative Suite Design Standard from this link: Download CS5.5 products
    • Computer does not recognize the .dmg file (says it does not recognize disk image)
  • Installed Illustrator separately and does not recognize my serial number

I suppose that my serial number is only for the Creative Suite Design Standard and I can't use it on individual programs, but why my computer is not recognizing the disk file? I have enough storage on my computer for it. What should I do?


That was the message I had originally (before I just uninstalled).

I even tried to download a trial version of Illustrator CS6 because I have a project due and which hangs before opening. There must be a way to get my dos programs, especially since I paid for them in the first place.

Screen Shot 2015-03-28 at 12.39.12 AM.png

I suppose that my serial number is only for the Creative Suite Design Standard and I can't use it on individual programs, but why my computer is not recognizing the disk file? I have enough storage on my computer for it. What should I do?

fix.


You probably have a download incomplete/corrupted.  Retry and check that the file size is correct.


Available downloadable Setup files:


Download and installation help links Adobe

Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

Tags: Adobe

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