Creative suite CS5 won't allow updates after reinstalling.

Reinstalled SC % after a hard drive problem, wipe them off and the software reinstalled and now it will not update.  Acrobat is fine but CS5 will not update and adobe doesn't want to know about the problem.  All of the suggestions.

Hi Kathrynb,

Please see:

https://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html

Installation and launch log errors | CS5, CS5.5, CS6

https://helpx.Adobe.com/creative-cloud/KB/install-log-file-location-CCM.html

I hope this helps.

Concerning

Megha Rawat

Tags: Adobe

Similar Questions

  • Inability to update of Creative Suite CS5 on OSX 10.9.2 Mavericks

    I just buy a new iMac OSX 10.9.2 running. However, after reloading my Creative Suite CS5, then atenpting to install updates, I get errors such as these below:

    Adobe After Effects CS5 10.0.2 update

    There was an error downloading this update. Quit and try again later.

    CS5 Adobe Extension Manager 5.0 updated

    There was an error downloading this update. Quit and try again later.

    Adobe Illustrator CS5 15.0.2 updated

    There was an error downloading this update. Quit and try again later.

    Adobe® InDesign® CS5 update 7.0.4

    There was an error downloading this update. Quit and try again later.

    Dreamweaver CS5 11.0.4 Updater

    There was an error downloading this update. Quit and try again later.

    Update of Photoshop to Photoshop CS5 12.0.4

    There was an error downloading this update. Quit and try again later.

    This happens for all my Creataive Suite CS5 programs.

    Does anyone know if there is a problem of compatibility with the Mavericks and CS5? Is there a solution for this?

    Thank you.

    Colin

    I know it's late, but I just encountered this problem even after you have reinstalled cs5 on OS X 10.11

    Manual updates did not work, but I found this link to update the update manager that solved the problem:

    http://www.Adobe.com/support/downloads/thankyou.jsp?ftpID=4774&FILEID=4438

    Updated all my CS apps.

  • Sale Creative Suite CS5 (updated for CS3)?

    Hello

    I want to sell my copy of Mac Adobe Creative Suite CS5 Master Collection.

    Will I have a problem because it has been updated for CS3? (I still have the copy of the said box too).

    I've read about the thing of transfer of license:

    https://helpx.Adobe.com/x-productkb/policy-pricing/transfer-product-license.html?PID=21599 97

    -is this possible if I sell on ebay? The buyer will have to fill in too? It sounds like a convoluted process...

    I was wondering if there is a simple procedure to do this.

    Thank you!

    Mark

    Each license transfer requires to go through the procedures. There are no shortcuts. Sale of upgrade versions requires to include all previous qualifying products.

    Mylenium

  • I've just updated to creative cloud cc, I need backup of my set of creative suite (cs5 all) and remove it from my mac - i need the operation space what I do

    I've just updated to creative cloud cc, I need backup of my set of creative suite (cs5 all) and remove it from my mac - i need the operation space what I do

    I don't want to just to the top of my plug ins I want to back up all of the following can I do this?

    TKS in advance

    Don't forget to keep your serial number.  If you do not track your Adobe account online in the section products - I recommend that you keep a copy of it for each time you call home.  The installation files are currently available through...

    CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  • During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't

    During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't chat. Please advise!

    MoeGhazal I have reviewed your account and it seems that you have upgraded to a volume license CS4 Design Premium for an upgrade of retail Design Premium 5.5.

    I also shows that you have made two purchases of CS5.5 Design Premium, but the second purchase was cancelled.  Make sure that you use the serial number that ends in 7886.

    If you are using the correct serial number, then it is likely, that the installer won't recognize your serial number of volume license CS4 as being valid for upgrade.  If you can contact our support team you can be traversed through an unlocking procedure to allow you to proceed with the installation.  You can contact our team of support directly in Contact with the customer.  You can try to install a web browser, you have not previously used.  It of probably a toolbar or other software applications affect your ability to access the media cat successfully.

    If you are unable to reach our support team, then please check your account information is accurate.  If you can please then update this discussion after the confirmation of this so I can ask a member of our support team contact you directly.

    I would recommend again reaching out directly if possible it will be the most effective method to resolve your current error.

  • trouble installing the creative suite cs5.5 on my mac

    I'm having trouble installing the creative suite cs5.5 on my mac. I used the link to the adobe site and download the installer, but when I try to jot pen to actually download the suite it does not. I tried several times and it never works. I had more on my computer before, but my computer crashed and I lost the programs so I'll try to get back them. I have the key to license and all ready but I can't get the installer to open and download the suite. I checked the system requirements and I am sure that I have everything, so I don't know why it does not work.  What should I do?

    If you follow the 7 steps you can directly download a free trial here: test of download Adobe CS5.5: direct links (no Assistant / Manager) | ProDesignTools

    and activate it with your serial number.

    If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.

    the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

    failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.

  • Creative Suite CS5 - HAVE blocks with El Capitan on Macbook Pro 2015

    Hello

    I recently "upgraded" from 2006, one to a Macbook Pro 2015. Illustrator Creative Suite CS5, I bought years ago continues to crash when I try to save files, among others. I have read several forums and still do not have an effective solution. I tired: install Java 2015-001, uninstalled, and reinstalled the Creative Suite, renamed the file manager services with '.bak' and nothing works. I'm a graphic designer with the big upcoming deadlines and need of emergency assistance. Please advise! Thank you. Creative Suites Illustrator Download, installation, setting up

    If El Capitan Mac (or the new operating system of Sierra) read below

    CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

    -which means you are trying to use CS6 and earlier at YOUR risk of having problems

    -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

    -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help

    But... If you have an old program, it is only certified to run with an old operating system

  • Missing installation CD - Creative Suite cs5

    Hello
    I'm trying to re - install my Adobe creative suite cs5 after that I had to get a new computer a virus.

    Unfortunately, I have the installation CD is no longer and have just discovered
    they no longer support these versions and Setup Online is not available! Anyone have an idea where I could get a copy of the CD to install this software? Or, I'm out of luck and a little big...: ( )

    kglad links in response to #1 here can help https://forums.adobe.com/thread/1930162

  • I just buy the creative suite CS5.5 and I can't use the folio I downloaded the patch and it wants me to sign and he comes back with an error

    I just buy the creative suite CS5.5 and I can't use the folio Builder I downloaded the patch and it wants me to sign and he comes back with an error it says may - failed to connect - network Failure.How I go beyond this

    Please and thank you

    CS5.5 does not require a login, so there must be something else requiring that you.  Maybe it's the security of your system requires you to login to allow installation.

  • I can't install creative suite CS5 online?

    Hey! I bought my adobe creative suite CS5 on DVD and my player no longer works. Now, after the failure of my computer, I need to reinstall my programs and I was wondering if there is a way online I can do this using my serial numbers.

    Help, please!

    Adobe retains links to the latest version (currently CS6) on their Web site.

    However, you can download CS5 trials of

    http://prodesigntools.com/all-Adobe-CS5-direct-download-links.html

    Follow the instructions carefully.

  • Requirements for Creative Suite CS5 Design Premium

    I have a PC system specs are:

    -Operating system Windows 7

    -Intel Pentium P6100

    -Intel HD Graphics

    -4 GB of DDR3 memory

    -HARD DRIVE 500 GB

    I'm not sure if I can install and use the Creative Suite CS5 on this machine.

    Can someone help me?

    Thank you in advance for your valuable assistance.

    The answer is the same as in your other thread: this will work, but it won't be a lot of fun. It's still a little weak CPU and graphics card intel will most likely prevent hardware acceleration features in Photoshop (required for 3D) and InDesign (encoding Flash and interactive design) to work properly or at all.

    Mylenium

  • A file system error prevents Flash catalyst to launch with adobe creative suite CS5

    Hi all

    I am using Windows 7 64 bit operating system. I installed Adobe creative suite CS5, which is 32-bit. The application is installed in C:\Program files (x 86).

    When I try to run Adobe flash catalyst, he throws an error "file system error prevents Flash catalyst to launch."

    Someone meets the same kind of mistake. No idea why is it being caused. How to solve this error.

    Kind regards

    charch

    Solution: -.

    (1) right-click on the shortcut file "Adobe Flash Catalyst CS5.lnk"

    2) click on the shortcut tab

    (3) add the following setting -data "catalyst %APPDATA%\Adobe\Flash" (after "C:\program file (x 86) \Adobe\Adobe Flash Catalyst.exe ')

    This step will redirect files and folders created when running the user profile.

    Kind regards

    Kumar Baillet

  • My commputer won't allow updates. When I try the blue bar just continues to run. I tried to run Powershell, but it stops and says error has occurred.

    Original title: Powershell

    My commputer won't allow updates.  When I try the blue bar just continues to run.  I tried to run Powershell, but it stops and says error has occurred.  What should I do

    Hello

    1 - what you mean that you can not install Windows Update? If Yes, then the updates?

    2 are. what Powershell you referring?

    3. you receive an error message? If so, then post back the exact error message.

    Answering these questions that could help us help you better. The following article could be useful if you are referring to the Windows updates.

    Problems with installing updates

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

  • Download [was: Upload] Creative Suite CS5: Page not found

    Hello

    The link to download [download] Creative Suite CS5 Design Standard do not work for the French for IOS version

    The link go to the 404 error page.

    Thanks for the solution

    kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  • Download adobe creative suite CS5

    Hello world

    I have a record for adobe Creative suite CS5 standard that I bought a few years ago.

    I don't have the installation cd more and I just bought a new computer.

    Can someone send me a working link to download the creative suite CS5? On the adobe Web site, the file is missing.

    Thank you

    Here you go:

    CS5

Maybe you are looking for

  • Locked iPhone activation

    I bought an iPhone on eBay, but it has a lock of activation, I have no way to contact the original owner and the seller had no refund on the sale, please tell me I've just wasted hundreds and hundreds of books on an iPhone, I can't use

  • Cannot use HDD recovery but I would like to restore to factory settings

    I caught a virus at one point and restarted the laptop... I want to restore the laptop to factory settings and when I clicked f8 to make the options of recovery, but it doesn't give me an option to reset the hard drive I need... When I did my backup

  • Get the time seconds function in LabVIEW returns incorrect Timestamp

    Hi to everyone. In the following link: http://digital.NI.com/public.nsf/allkb/0ED147D1507C183F862574BA0070AF06?OpenDocument is written how to solve the problem found during the passage of time stamp wrong. In my Im application data in files TDMS. Whe

  • Outlook express cannot receive e-mail

    An unknown error has occurred. Account: 'singnet email', server: 'pop.singnet.com.sg', Protocol: POP3, Port: 110, secure (SSL): no, error number: 0x800C0133

  • BlackBerry Z10 how reset the voice for hearing loss

    I connected to the BB link and noticed a message regarding the hearing impaired. Don't know what I did, but my phone does not respond to my command, but rather talk to me which icon I touch rather than the execution of my instructions. I don't want t