CS6 update on the computer problem installing secondary (laptop)

Similar Questions

• Dual Boot with windows XP Pro with 2 HARD drive, error on secondary windows install: "Windows did not start because of a configuration of the disk of the computer problem. Could not read the selected boot disk. Check boot path and disk hardware... »

  Hi, I recently bought a new Hitachi 1 TB internal hard drive. I wanted to do a clean install on the new drive (d), be able to dual boot my computer and leave my old 300 GB disk (C :) as the primary windows installation. After physically installing the new HARD drive, I noticed that "new hardware found" and the the brand name flashed in the bottom right corner. I thought I'd see the new hard drive in my computer, but I did not. I initialized the new HARD drive with the computer management window (right click on my computer - manage) and I also formatted in NTFS (I had to change my printer hard drive letter to assign the new HARD drive with the letter D, but I've made other changes after this step). Now, I could see and use in my main windows on the C: installation. I then installed a windows new copy XP pro with the installation CD I got for my C: but on the D: (Note: I have a Dell computer (and the Dell reinstallation CD) and my current version of windows has SP3 while the installation CD is only SP2) (I also reformatted my HARD drive during the installation of windows to NTFS)

  Now when I try to start on installing the new on my D: I get "Windows did not start because of a configuration of the disk of the computer problem. Could not read the selected boot disk. Check startup disk and hardware access path. "and another line saying to refer to manuals HARD drive and windows.

  My Boot.ini file at this time was:

  [boot loader]
  Timeout = 5
  default = multi (0) disk (0) rdisk (0) partition (2) \WINDOWS
  [operating systems]
  "multi (0) disk (0) rdisk (0) partition (2) \WINDOWS="Microsoft Windows XP Professional "/ noexecute = optin/fastdetect
  "signature (ac516a5c) disk (0) rdisk (0) partition (1) \WINDOWS="Microsoft Windows XP Professional own "/ noexecute = optin/fastdetect

  I looked towards the top of this help page, but for now I'm unlucky:

  http://support.Microsoft.com/kb/314477

  (The next steps I took by throwing from the Windows CD and go into the repair console)

  I tried to use the bootcfg /rebuild but the line to boot.ini for my secondary HARD drive still does not work.

  He gave me something like:

  [boot loader]
  Timeout = 5
  default = multi (0) disk (0) rdisk (0) partition (2) \WINDOWS
  [operating systems]
  "multi (0) disk (0) rdisk (0) partition (2) \WINDOWS="Microsoft Windows XP Professional "/ noexecute = optin/fastdetect
  "signature (ac516a5c) disk (0) rdisk (1) partition (1) \WINDOWS="Microsoft Windows XP Professional own "/ noexecute = optin/fastdetect

  I also tried to change the signature() to multi (0), but it did not work. (or try almost all possible permutations of disk() and rdisk() partition() 0 to 2).

  I also tried to use expand F(dvd-drive):\i386\ntkrnlmp(I_have_a_duo-core).ex_ D:\windows\system32\ntoskrnl.exe and a few other combinations, but I when I login as D:\windows simply, it fails to extend with a message like "could not develop" or C:\windows I get "restricted access".

  I have not yet tried CHKDSK/r, but since I did a clean install on a newly formatted drive... I don't think it would work.

  I've also marked the partition on the D: as active (in computer management), but it did not help me.

  I've done a first installation of windows repair, strangely, I couldn't fix this one... Still does not work...

  My default windows installation yet works very well & I see that windows has been installed on the D: but I'm ideas from how to operate the dual-boot, can someone throw me a BONE on what to do?

  Maybe try to do something with the Boot Manager (whatever it is?) Create a new partition and use it as a boot manager? I don't really want to do this, because if I made a mistake I will be unable to use my computer and dual boot should work without going through all this trouble... But I found this page: http://technet.microsoft.com/fr-fr/library/ee829686%28WS.10%29.aspx

  Could a clean install two HDD help? I hope I won't have to do...

  Someone has an idea?

  PS: I'm not such an advanced user so I need a solution step by step, thanks!

  Edit: I also noted that I can't see my new HARD drive in my BIOS... weird... SATA-0 is my old drive HARD 1 and 2 are my dvd 3-5 readers are 'off' and it doesn't seem to be anything that it is plugged in. I also have 4 bays for internal HARD disks. Now, 2 are busy.

  Edit2: I looked inside my case and enabled the good Sata in the Bios after a reboot it detected the drive correctly. Dual boot doesn't always work well... The fact that it was disable in the BIOS while I was installing the new HARD drive could change anything? Hmm...

  In case I wasn't clear enough: I had a windows XP Pro installed on my C:, bought a new hard drive and installed the same copy of windows on it (d). I think that should allow me to double boot between the two installs different. Even if for some reason I can't boot from one on my D:. Andrew, I do not understand why you so far physically disconnect the other drive, the point of the whole operation is to build a boot.ini file so that the BIOS knows that it y facilities 2 windows and you allow to choose (and not have conflicting problems between the 2 systems), someone correct me if I'm wrong? "Expand" the part of my first post made reference to one of the solutions provided by Microsoft in the first link that I have included in my previous post (but I can't seem to work).

  In addition, it is the procedure that I followed: http://www.ehow.com/how_5950826_boot-two-different-hard-drives.html

  (except I've had the first installation already done).

  Andrew "also, once a new hd is plugged on the pc & running, most of the BIOS will place (them) as 1st priority hd, set the BIOS to do this", you mean that by installing separately from windows on each unit when the other is not plugged in, I could choose what disk to start from defining their priority in the BIOS once they are all plugged back? It's too tedious (as I intend to move frequently between the 2 installs) and requires a computer to other users of the lack of computer knowledge. Unfortunately, it is not a viable option.

  EDIT: I DID IT! Hmmm... Well, I double checked in the recovery console, the path of the new HARD drive with the arc command Scan. Tried to start again with the MULTI (0) in my boot.ini and it worked... I also had my windows install CD in. Maybe that is why I could not start, windows needs the CD to complete the installation? Weird, I don't know what I did to the difficulty it... but hey, it works! Thanks for your ideas guys!

• I get an 80070663 error when installing an update on the computer.

  Original title: impossible to install KB2687499 on Windows Vista

  The microsoft Installer Update continues to detect sequences of security update Microsoft Office (KB2687499) 32 - bit Edition if necessary to install on my system and continues to fail.  So I downloaded the update manually, but when I run it, I get the message: "Please wait while the update detection is to be run." and then I get the message "an error has occurred during execution of detection."  I called the Help Center (SRX1193068976ID) and gave them the windows update 80070663 error code.  The representative sent the following links:

  < your="" answer="" tech="" thought="" you="" might="" find="" these="" links="">
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-windows_update/error-code-80070663/869d5ea6-9892-4273-A43D-26ee4f42efe2

  http://support.Microsoft.com/kb/913754

  I followed all the instructions and I can not yet solve the problem.  Any help would be greatly appreciated.

  Thank you
  PAM

  Hi Pam,.

  Thanks for posting your query in the Microsoft Community.

  You have a problem with the installation of an update on the computer. It can be difficult when something that is important to you does not work as expected. It's pretty simple and we're here to help you solve the problem. We work as a team and get this sorted out.

  Please answer these questions-

  (1) what is the exact error message?

  (2) you are able to install other updates on the computer?

  (3) have you made changes on the computer before the show?

  I would like more information about the issue.

  Method 1-

  Note: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

  Back up the registry - http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

  Method 1 and 2 require changes need to be made in the register. You must back up the registry before you proceed.

  I would have you look at the article-

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Method 2-

  I would have you look at the article-

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

  http://support.Microsoft.com/kb/2509997

  Note: The Chkdsk scan will try to identify and repair bad sectors on the hard drive. All the data on these areas could be lost in the process. The computer can also enter a no start condition.

  Let us know if you have other questions about Windows in the future. We will be happy to help you. We at Microsoft, strive for excellence and provide our customers with the best support.

  Thank you.

• Cannot download the updates on the computer

  Original title: how to get updates on windows 7, mine does not update

  mine shows all the update failed, always looking for new updates, but the computer never downloads none

  Hi bonnie563,

  What antivirus or firewall is installed on the computer?

  Follow these steps to solve the problem.

  Method 1: Solving problems run Windows Update

  Windows 7 comes with a built-in utility to update problems. Run it and see what has to say. He makes sure your computer is connected to the Internet and checks to see if your network card and Windows Update services are running properly.

  Open the Windows Update troubleshooting tool

  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Update-Troubleshooter

  Method 2: Temporarily disable the firewall or a third-party antivirus software

  If you have any third-party firewall/antivirus, disable all and just keep the built-in firewall of Windows when downloading updates. See if this allows you to perform the download.

  Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this solution to workaround but are providing this information so that you can implement this workaround at your own discretion solution. Use this workaround at your own risk.

  To disable the third-party firewall, see the documentation provided with the program or contact the program vendor.

  Method 3: Turn off Accelerator software

  Disable any software accelerator programs that may be running. Some examples of these programs are file download accelerators and Internet speed accelerators.

  Method 4: Journal see Windows Update

  By default, the Windows Update client records all transaction information in the following log file:

  %WINDIR%\WindowsUpdate.log
   
  If the methods above does not resolve the issue, view the log file for more investigations.
   
  For help on the log file, see: How to read the Windowsupdate.log file

  Note: Runs the computer without antivirus software or firewall is a potential threat to the computer; don't forget to activate the security software after completing the troubleshooting steps and after you have identified the problem.

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

• How to "Windows did not start because of a configuration of the disk of the computer problem. Could not read the selected startup disk... "on a netbook without a CD/disk drive?

  I did a lot of research and unfortunately havnt found a road toward the front of the detroit to a fix. Long story short... I installed Jolicloud as a dual boot with windows xp on netbook gateway of my wife. This netbook has no cd/dvd drive. Jolicloud wanted to screw up the startup option to not allow me to boot into windows, going Strait to jolicloud without option of windows. I tried to change it via the "menu.lst" and Grub.cfg file (I think) the only value I changed was I think 'boot... ". ' value between 1 and 2. When I restarted, then finally got a startup list (although I don't think that my modification of the value gave me the list, I had already installed manually "Grub" via the cmd prompt. I should have just restarted from there without changing anything else... because when I chose 'windows xp' in the start menu... He gave me a black screen and kept going back to the start menu. Then, I tried the "Vista loader" option... hoping that it would some how solve my problem... He asked me if I wanted to run a repair any. I agree with him and when he finished he told me that there is no enough space on the hard disk to copy the files (or something like that) then it froze kind of there. I had to do a hard reboot after that that it froze, then I got the code "Windows did not start because of a computer disk configuration problem. Could not read from the selected boot disk.  check the hardware path and startup disk, please check the windows documentation about hardware disk configuration and your hardware for more information reference manuals.

  Again, I have no drive cd/dvd on a netbook... IM assuming that im going to have to return a key USB with windows boot info to load the Manu F2 at startup... But I do not know... Help, please. Thank you

  Hello

  Follow method 1 and 4 in the article below and check if that helps resolve the issue.
  Error message: "Windows did not start because of a configuration of the disk of the computer problem.
  http://support.Microsoft.com/kb/314477/en-us

  I hope this helps.

• Error: "this meeting uses computer audio (VoIP), computer audio is not available with this console, which is based on the Web." To get the audio from the computer, please install the Microsoft Office Live Meeting client. »

  Hello

  I have a problem with Live meeting 2007. I'm organizing a live meeting with people from different countries. Some of them cannot hear anything and can not use the microphone. They get this kind of error:

  "This meeting uses computer audio (VoIP), computer audio is not available with this console, which is based on the Web." To get the audio from the computer, please install the Microsoft Office Live Meeting client. »

  I tried to look for a solution, but I did not understand what Live Meeting I need to download.

  Can you help me?

  Thank you.

  Original title: Live Meeting 2007

  Hi Alex,

  Thanks for posting your query in Microsoft Community.

  I understand your concern. In this case, I suggest you refer to the Microsoft TechNet article following which sets out the series of frequently asked questions related to Live Meeting 2007 and check if the solutions are useful.

  FAQ: Live Meeting related topics media

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.

• Error: "Windows cannot start because of a configuration of the disk of the computer problem" in computer Dell Dimension 2400 Windows XP startup problem.

  Original title: problem starting on a Dell Dimension 2400 - how to set up the drive with a keyboard.

  I have a Dell Dimension 2400 with Windows XP, start, he can't go to the home screen, so I can't use the suggestions to start right click.

  The error message indicates "Windows did not start because of a configuration of the disk of the computer problem".
  "Cannot read disc startup selected." check material stand of disk and the path.
  How to set up or fix this problem with a keyboard

  Hi MarieButler64,

  You did it of any material changes or software on the computer before this problem?

  You can follow this link & check if the problem persists:

  Error message: "Windows did not start because of a configuration of the disk of the computer problem.

  Hope the helps of information.

• Get the following error on reboot of the computer: Windows did not start because of a configuration of the disk of the computer problem

  Original title: where can I download iso windows xp recovery CD

  I have a file.which damaged boot.ini file later, when I restart it could not start, with the message:
  Windows did not start because of a configuration of the disk of the computer problem.

  Could not read from the selected boot disk. Check the hardware path and startup disk.

  Please check the Windows documentation about the configuration of disk material and your reference manuals of the equipment for more information.
  So I need an iso file XP Recovery.
  I can simply copy the iso files on USB and start with usb?

  Hello

  1. don't you make changes on the computer before this problem?

  First I suggest you try the troubleshooting methods provided in the following article and the check if that resolves this problem.
  Error message: "Windows did not start because of a configuration of the disk of the computer problem.
  http://support.Microsoft.com/kb/314477

• Does restart/reboot the computer after installing or uninstalling a program?

  Original title: does restart/reboot the computer after installing or uninstalling a program? Which option is it on Vista? Hit reboot? Or off, wait and then start up?

  I was told that if you add or remove a prgram, after it installs you need to 'reboot '.

  Is this true?

  Does this mean that, after the program is installed, you must reach the restart button? Or press 'stop' and then again wait a minute and then be able to save the PC?

  Hello

  Often an installation or uninstallation of will need to reboot to complete and it never hurts except for the
  time it takes.

  A reboot is usually sufficient.

  I hope this helps.
  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Can't get through the screen "install updates" off the computer

  When I turned off my computer, Windows 7 has started to install updates. Once he arrived in 6 of the 8 updates installed, start the computer, installation. The computer remained on the same screen for 8 hours. I tried to turn off the computer, but when I turned it back on it went straight to page "6 on 8 installed updates. CTRL + Alt + Delete does nothing no more. How can I get rid of this problem, so I can actually get on the desktop?

  Hello

  References to Vista also apply to Windows 7.

  You can use the solutions in this KB - 3 methods and I listed a little help for them below

  The update is not installed successfully, you receive a message, and the computer restarts when you try to
  install an update in Windows Vista and Windows 7
  http://support.Microsoft.com/kb/949358

  Method 1: Start Windows Vista with the Windows installation media and use the repair feature

  How to do a startup repair in Vista
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  You can also do a safe mode startup repair to access the Recovery Options If you have them available
  or use the DVD as described above.

  This tells you how to access the System Recovery Options
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  Method 2: Start the system in safe mode and then use the system restore feature

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can also do a restore of the system of starting with a Vista disk.

  Method 3: Rename the Pending.xml file, and then change the registry (this method is part of the advanced troubleshooting)

  See article below for that.

  You can use this method on the updates that have this problem.
  http://support.Microsoft.com/kb/949358

  Hide the update (click right - HIDE in the updates of Windows) and go to the Microsoft Download Center to download
  and install it.

  Microsoft Download Center
  http://www.Microsoft.com/downloads/en/default.aspx

  ------------------------------------------------------

  Once you are in Windows I was running once again reset here as a precaution.

  How to reset the Windows Update components?
  http://support.Microsoft.com/kb/971058

  Hope this helps sort it out for you.
  Rob - bicycle - Mark Twain said it is good.

• Failure of laptop on startup after windows live update automatically rebooted the computer to install updates.

  Hello

  I have an Acer Aspire 5315 with Vista installed on it. It will now not load since the update live windows rebooted the computer last week.

  When the computer is turned on, it loads a page saying Windows Error Recovery. under the present is said: could not start windows. a recent hardware or software change might be the cause. to solve the problem: 1 insert the windows installation disc, and then restart the computer, 2. choose your language settings and then click on 'next', 3 click on "repair your computer".

  then he said, other options: If food was interuppted when booting, choose start windows normally. It then gives the other options such as safe mose and last known good configuration.

  I tried selecting start windows normally and safe mode, but it just goes to the windows boot manager with: cannot start windows. a recent hardware or software change might be the cause. to solve the problem: 1 insert the windows installation disc, and then restart the computer, 2. choose your language settings and then click on 'next', 3 click on "repair your computer".

  under the heading it says: If you do not have the disc to contact your computer manafacturer or the system administrator for assistance.

  and then there: file: ntoskrnl.exe, status: 0xc0000098, Info: windows failed to load because a required file is missing or damaged

  I hope that you will be able to give me a little help because I do not have the windows installation disc. I'm pretty much at my wits end now and start to pull on my hair!

   

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not she, transfer your question in Forum Windows Update:

  Windows Update Forum:

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  See you soon. Mick Murphy - Microsoft partner

• Installation of updates and the computer shuts down

  By turning on the computer it goes to 3 of 3 updates to the installation, then stops. This happens several times and am unable to turn on the computer. I brought the laptop with Vista already installed on it, not so no disc
  I am out of resources on how to solve the problem!

  Hello Barby,

  The STOP 0xC000021A error occurs when Winlogon.exe or Csrss.exe . When the Windows NT kernel detects that or the other of these processes has stopped, it shuts down the system and triggers the STOP 0xC000021A error. This error may have several causes. Among them are the following:

  • Incompatible system files have been installed.
  • A Service Pack installation has failed.
  • A backup program used to restore a hard drive does not correctly restore files that may have been in use.
  • An incompatible third-party program has been installed.

  Step 1:
  You can try the above troubleshooting steps I have provided about the "configuration updates 3/3. 0% complete".

  Step 2:
  Please follow the troubleshooting steps mentioned in the link below
  http://support.Microsoft.com/default.aspx?scid=kb;en-us;156669

  Step 3:
  Otherwise, please try the steps below to restore your computer to the last working state.

  (1) start the system using a Windows Vista DVD.
  (2) system will ask you to «Press any key to boot with the CD or DVD...»
  3) press enter or another button to continue...
  (4) "thewindow installation" will open. Click Next.
  (5) choose the option "repair your computer" in the next window.
  (6)the system recovery options window"opens. Choose the Option 'System Restore'.
  (7) now select 'System Restore' window you invite, and then click Next.
  (8) he will ask the 'restore to choose Point".
  9) click in front of the box 'Show Restore Points more than 5 days'.
  (10) select the date on which Office worked very well. And then click Next.
  (11) 'drive to confirm to the recover window"will ask you choose Drive where the OS (Operating System) is installed." Click Next.
  (12) confirm your Restore Point window will be fast, click Finish.
  (13) A pop up you will be asked to continue the restoration of Windows. Click Yes.
  (14) the system will begin to restore the operating system for the selected restore point. Once finished with this the system will ask you restart indicating that the machine is restored successfully.
  (15) reboot the machine.

  By performing the steps mentioned above, system will be re-recorded on the date on which it was working fine.

  Note

  : S ' ensure that to disable your automatic update function after the restart, to avoid to automatically download patches.

  [If this post can help solve your problem, click "propose as answer" below or the "Vote as helpful" button at the top of this message.] This way you can help others find the successful resolutions of questions].

  ---

• Update of the program says that a previous update needs the computer to restart the computer prior to installation.

  Original title : My system keeps thinking there is a update it needs to close and restart to. No way to get rid of this problem?

  I'm trying to upgrade a program on my computer, it I get a message that an another update has been installed and to restart the computer to complete the update to previous, but there is no previous updates.

  Also if I have "Automatic updates" on, the window keeps popping up that I have to restart my computer to complete the update, but after restarting the computer 10 to 20 times, the message from computer restart keeps coming back.  I had to disable "Automatic updates" in order to get the work done.

  I have enabled updates 'automatic' and off several times, rebooted the computer several times.

  I'm trying to update Internet Explorer 6 with Internet Explorer 8.

  I have not installed anything new recently except the automatic updates, Microsoft sends through.

  I tried to use this link, but it must go through the process that is blocked.  He also wanted to restart me the computer and try again.  http://support.Microsoft.com/kb/906602

  See: http://support.microsoft.com/kb/948065

• Power off the computer problems

  Shut down the computer, and then become a computer restart. And not close to turn the computer off by pressing the CPU instead. How about the problems?

   
   

  Shutdown problems are usually caused by a program or process that won't come out gracefully. The program or process may be against malware, or may be legitimate (for example a pervasive like Norton or McAfee antivirus). If you use Norton or McAfee product, uninstall it and replace it with a better program like NOD32, Kasperksy or Avast (free). The Windows Firewall is enough for most people. Shutdown problems can also be caused by old/badly written drivers so make sure that all drivers are updated, especially on Windows Vista and Windows 7.

  A.the first step should always ensure that your computer is free of viruses/malware.

  http://www.elephantboycomputers.com/page2.html#Removing_Malware

  B. If the computer is free of viruses/malware, the drivers are current, and no program Norton or McAfee is installed, then do boot minimum troubleshooting to see what program/process is the culprit:

  How to perform a clean boot in Vista and XP - http://support.microsoft.com/kb/331796
  How to perform a clean boot in Windows Vista or Windows 7 - http://support.microsoft.com/kb/929135

  C. Si you need more information, here's a troubleshooting utility excellent stop - http://www.aumha.org/win5/a/shtdwnxp.htm

  Standard caveat: If the problem is too difficult - and there is absolutely no shame in admitting it isn't your cup of tea - take the machine to a computer repair shop. This will not be your type of BigComputerStore/GeekSquad space of the place. Get recommendations from family, friends and colleagues.
  MS - MVP - Elephant Boy computers - don't panic!

• I keep getting error messages of dll since update to the computer.

  I get 2 dll error messages and do not know how to fix them.  They are afuhepalamutivo.dll and ater71.dll.  My computer recently updated and I have been see it since.  I don't know what kind of program is originally the proplem but I can't access the internet on this computer. Tried to restore and it worked for a few days, but then started doing it again (after the Auto-setting machine again).

  Hello

  change how to get updates for you to choose what you install to stop it happening again

  You may need to install one at a time to find the problem, we

  Make sure that you do not use Windows Update to install the drivers of 3rd material part

  Find them directly in the hardware manufacturer

  and when you see the problem update right click on it - UAC prompt - then hide it

  http://www.bleepingcomputer.com/tutorials/tutorial140.html

  Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

  Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

  ___________________________________________________

  normally, that would be the advice given for your problem of .dll due to lack of information about them with google

  but the deos doesn't seem to be the reason why by reinstalling the Updates bring it again

  Google who provides virtually no information that suggests it might be the malicious program or a start remains for her entry search

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  If the error persists after scanning use this program to out startup

  This utility, which has a knowledge of auto-starting locations of any startup monitor, shows you what programs configured to run at system startup or login and that the entries in the order of processing windows. These programs include those in your startup folder, Run, RunOnce, and other registry keys. You can configure Autoruns to show other locations, including Explorer shell, toolbar extensions, helper objects to the browser, Winlogon notifications, auto and many start-up services even more.

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902