I get an 80070663 error when installing an update on the computer.

Original title: impossible to install KB2687499 on Windows Vista

The microsoft Installer Update continues to detect sequences of security update Microsoft Office (KB2687499) 32 - bit Edition if necessary to install on my system and continues to fail.  So I downloaded the update manually, but when I run it, I get the message: "Please wait while the update detection is to be run." and then I get the message "an error has occurred during execution of detection."  I called the Help Center (SRX1193068976ID) and gave them the windows update 80070663 error code.  The representative sent the following links:

< your="" answer="" tech="" thought="" you="" might="" find="" these="" links="">
http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-windows_update/error-code-80070663/869d5ea6-9892-4273-A43D-26ee4f42efe2

http://support.Microsoft.com/kb/913754

I followed all the instructions and I can not yet solve the problem.  Any help would be greatly appreciated.

Thank you
PAM

Hi Pam,.

Thanks for posting your query in the Microsoft Community.

You have a problem with the installation of an update on the computer. It can be difficult when something that is important to you does not work as expected. It's pretty simple and we're here to help you solve the problem. We work as a team and get this sorted out.

Please answer these questions-

(1) what is the exact error message?

(2) you are able to install other updates on the computer?

(3) have you made changes on the computer before the show?

I would like more information about the issue.

Method 1-

Note: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

Back up the registry - http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

Method 1 and 2 require changes need to be made in the register. You must back up the registry before you proceed.

I would have you look at the article-

How to reset the Windows Update components?

http://support.Microsoft.com/kb/971058

Method 2-

I would have you look at the article-

Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

http://support.Microsoft.com/kb/2509997

Note: The Chkdsk scan will try to identify and repair bad sectors on the hard drive. All the data on these areas could be lost in the process. The computer can also enter a no start condition.

Let us know if you have other questions about Windows in the future. We will be happy to help you. We at Microsoft, strive for excellence and provide our customers with the best support.

Thank you.

Tags: Windows

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