CSP 1100, flashing "Check print cartridge", although both cartridges are fine, will not be printed.

Hi all, I have a problem with my old all-in-in-one. I tried to use the copy machine on some files I need for my review at the end of the month, and it went thru like 10 pages and then stopped in the middle of a page, flashing "check print cartridge". I removed the black cartridge and it finished copying this page but only the parts of color... that are a couple highlights with a red and green pen, so it's really funny - I points out but no text. Large.

The cartridges are new, they were replaced about 2 years ago and not used, since then the printer has been idle since it does not work on Windows 7, only the scanner does, therefore, there is no way for me to read error messages. I replaced the cartridges because he said that black was an incompatible type or something like that, even if SHE HAD NOT BEEN CHANGED, the error just popped up by itself. Now I bet that if I install it on a computer with XP it will give the same exact error. The cartridges are a real substitute for HP, they are clean, I cleaned the connectors too, nothing. When I cleaned the connector this error first popped up on the old cartridge and the cartridge started working again, but when the error does not arise in a second time no amount of rubbing contacts would get working again so I bought a new. What seems to have been the same fate.

Because I can not install the drivers for the printer I can't put that simply use the single color cartridge, so the thing refuses to print anything now. And I left the funniest part for the end - I did the self test thing with now cancel and press color copy. The test page doing very well. He is a minor, scratches on the colors, but black (which is the problem cartridge) is PERFECT. If it works, but it simply refuses to copy my files. I'm puzzled.

If they are any use to you here is the codes on the self-test page:

PSC SERIES 1100. S/N MY3CNG92BSB0. FW R0025XXNXFH1. USB VID:03F0 PID:3011.

508 PAGES. (see, it was not yet used a lot) LAST ERROR A00000EC. (I think this might be useful) OKAY NVM. SERVICE ID 0. MRGN 1.

CBA 2.0 MB. DAVID S 0001. ALTM 6272. 243E62E LEFT. 1C2B126 RIGHT.

I'm good with electronics and I think it must be dismantled, it is refilled and resoldered, but I don't have time for this now and I need my files because I need to study on their part and I give the originals back on Monday. So is it possible to force the copy as the self-test page only?

The fixed. I decided to take it apart because I did before aligning the scanner, I was somewhat familiar with its internals. I removed the power supply and found the damaged and also very hot main filter Cap. I have had no direct replacement so I have attached another 150uF with son Cap until I buy one that fits inside the PSU.

The copier works now, and it is also not more of this shrill noise that it used to have. I have to use only color cartridge, but at least I can get my paper work done. Most likely there was a power surge and due to the bad capacitor it obtained through food and broken logic in the black cartridge.

BTW, I read that if you get MRGN: page 1 of the self-test it means you have a bad cartridge. Well, it always reports MRGN: 1 with the only color cartridge but it does not copy now, whereas before you replace the capacitor there not even wanting to pull the paper with the only color cartridge. I also managed to get install on a Vista computer, but since it runs with a generic driver there is absolutely no useful reports either (not not even the ability to set the configuration of the cartridge to color only, but he seems to have figured it out on his own now).

In any case I still have to buy a new black cartridge... or better, a new printer.

EDIT: I just tried again the black cartridge and guess what? He spits the alignment page, I scanned it and now it works fine. Now, I'm sure it was a bug in the firmware triggered by bad power supply filtering. Well, here's to hoping it REMAINS fixed.

Tags: HP Printers

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