CUE 2.3.1 backup FTP issues

Receive the following error message when you attempt a backup through the GUI of CUE, "failed to connect to the backup server: 550 failed to create directory.". Permission denied. »

CUE is to achieve the correct backup FTP directory because the file history.log was placed in this directory. Not sure if it has something to do with the FTP software we use - FileZilla.

Normally, we require that it be able to create directories in the pathname specified as the backup location. I think very little, it will create a directories Configuration_1 and donnees_1 (the number may be incremented until however in many cases of backup configured; default 5, I think). The best thing to do would be to check the filezilla logs to see what he tried to do when it was denied and then create these directories.

Tags: Cisco Support

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