Cursor/mouse frozen in the Acer laptop

Original title: FROZEN CURSOR/MOUSE

I have windows 7 a acer lab top.my cursor/mouse froze please, what can I do?

Hi Mary,

1 have you ever done any recent hardware or exchange of software on your computer before the show?

2 - is a built-in touchpad and external mouse?

I suggest you follow the methods and mark the question below:

Method 1:

 

You need perform a clean boot to prevent any third party conflicting application from interfering with your computer.

To put the computer in a clean boot State, you must follow the steps in the article mentioned below and check with the question.

How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135

Note: You must follow step 7 of the article mentioned above to recover your computer to a Normal startup after you complete all the steps.

Method 2:

Mouse, touchpad and keyboard with Windows problems:

http://Windows.Microsoft.com/is-is/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

 

 

I hope this helps.

Tags: Windows

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