Custom apps open, Manager application Adobe keeps trying to connect?
I have the creative cloud suit, it worked perfectly in the past. I ran some updates last night, then tried to open indesign. The adobe application manager window opens, I click on connect, it activates, new window and I click continue (normally indesign open at this stage). App Manager gets stuck in a loop me in signing and clicking on continue. I uninstalled the software and reinstalled. I deleted the file in the library folder, such as recommended. But still nothing works. Any help would be appreciated as have to work this weekend.
Thanks in advance
Hello Richard,.
in this case I download a trial version really new to your program (s) in question and change / them later in a 'real' version, BUT because you said, you "re-" already installed, then it becomes a little complicated. It would be necessary that you need to use «Adobe Creative Suite Cleaner Tool»
Here's a tip for that (the order varies according to your individual needs. Please read first, all my proposals so you can better choose the first step :)
1. maybe you will need to toggle, so please take a look here:
http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. sometimes we know in the meantime, the "opm.db" file is the culprit. In this case, you must remove it.
3 have you ever try to "uninstall and re - install '? Be careful with the aso facility (de). by (de) installation of your own resources. As much as I regret and I'm afraid as strange as it may seem, it is a challenge for Creative Adobe cloud cleaning tool. Sometimes - for some reason-CC "unwilling" work. In this case you should CC completely remove and reinstall by using Adobe Creative cloud cleaning tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite cleanup tool allows to solve the problems of installing Adobe Creative Cloud and Adobe Creative Suite (CS3 - CS6) applications. The tool removes the records facility for preliminary facilities of Cloud applications or Creative Suite creative. It does not affect existing installations of earlier versions of Creative Suite or creative Cloud applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
A new help file would be the following: http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesn ' t - open.html
4. If necessary, and for any other questions, click on through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html or
Det finns också ett svenskt sprakiga chatt. http://helpx.Adobe.com/se/contact.html and if 'open' Please use the cat, I had the best experiences. I quote Preran: the chat button is enabled as soon as there is an available agent to help.
Good luck!
Hans-Günter
Tags: Adobe
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