Customer help

Similar Questions

• How to create or add the link of the custom help

  Hi gurus,
  
  Is it possible to create or add a custom help link next to Diagnostics, disconnection, preferences, help link in all pages?
  The idea is to create specific custom help for organizing not generic help.
  
  Kind regards
  Ferrere

  Hello

  ICX_STANDARD_GLOBAL_MENU, this is the menu in which all the standard links to home, logout, are there preferences.

  However, you can also create a new custom menu of GLOBAL type and attach the function for this.

  Sushant-

• To the custom help AddressProvider

  Hello
  
  Please help clarify how use the custom of AddressProvider implementation.
  
  I created a class that implements the interface and has a constructor that accepts the XmlElement object as a single parameter.
  Then I modified the configuration of tcp-initator of this way:
  
  <>tcp-initiator
  <>remote addresses
  <-addresses provider >
  > class name < com.macys.breeze.search.integration.CatalogAddressesProvider < / class name >
  < init-params >
  < property-system hostnames = "catalog.hosts" > 172.16.128.192, 172.16.128.192, 172.16.128.192, 172.16.128.192 < / name >
  < ports system-property = "catalog.ports" > 9091, 9092, 9093, 9094 < / ports >
  < / init-params >
  < / provider >
  < / remote-address >
  < connect-timeout > 10 s < / connect-timeout >
  < / tcp-initiator >
  
  But this class is never instantiated, and I get the following error in the log:
  
  2009-06-17 19:55:52.493/80.243 Oracle coherence GE < error > 3.4.2/411 (thread = http-8081-Processor24, Member = 1): error when starting the service 'ExtendTcpCacheService': com.tangosol.net.messaging.ConnectionException: could not connect to Socket to one of the remote addresses specified in the configuration element of addresses "at a distance" Make sure that this element contains an address and a port of a TcpAcceptor running
  
  What's not here?
  
  Andrew Klochkov

  Hi André,.

  I'm not 100% sure what's wrong yet.
  When you have a chance would be could you post more of the message so that we can take a look.
  I noticed once the thing that looked like it may need to be changed.
  This is how the are used.
  Take a look at the following link.
  http://wiki.tangosol.com/display/COH34UG/init-param+ (cache)

  You will not want to use the element to this case.
  You will only need to use the and .

  Best regards
  -Dave

• Shell - custom help commands

  Hello

  What are the different ways to allow the level of privileges to users and groups.

  Example *.

  Group technical support: private niv.2 (display only)

  Admin: Priv level 15 - full acess

  Is it possible to restrict users based on orders.

  Allow users to worm sh / sh ip interface commands only

  Hi friend

  Please visit the link below. I think it will be help full for you.

  http://www.Cisco.com/en/us/products/sw/secursw/ps2086/products_configuration_example09186a00808d9138.shtml

  Rate me if it is useful to you

• Need help with custom dialog box

  I created a custom help dialog box. The problem is that 5 buttons do not properly fit in my manager of horizontal field on some blackberry devices. How can I make own? I tried to use my own custom buttons that allow me to specify their width and height, but I'm unable to get the width of the dialog box, so I can't determine how wide should be buttons.

  import net.rim.device.api.ui.component.ButtonField;
  import net.rim.device.api.ui.component.Dialog;
  import net.rim.device.api.ui.container.HorizontalFieldManager;
  
  public class HelpDialog extends Dialog
  {
      static int ButtonPressed;
      HorizontalFieldManager hfmChoices = new HorizontalFieldManager();
      ButtonField cmdFirst = new ButtonField("|<")
      {
          protected boolean navigationClick(int status, int time)
          {
              ButtonPressed = 0;
              close();
              return true;
          }
      };
      ButtonField cmdPrev = new ButtonField("<")
      {
          protected boolean navigationClick(int status, int time)
          {
              ButtonPressed = 1;
              close();
              return true;
          }
      };
      ButtonField cmdNext = new ButtonField(">")
      {
          protected boolean navigationClick(int status, int time)
          {
              ButtonPressed = 2;
              close();
              return true;
          }
      };
      ButtonField cmdLast = new ButtonField(">|")
      {
          protected boolean navigationClick(int status, int time)
          {
              ButtonPressed = 3;
              close();
              return true;
          }
      };
      ButtonField cmdClose = new ButtonField("Close")
      {
          protected boolean navigationClick(int status, int time)
          {
              close();
              return true;
          }
      };
  
      public HelpDialog(String message, int page, int maxPages)
      {
          super("Help (Page: " + page + " of " + maxPages + ")\n\n" + message + "\n", null, null, -1, null, 0);
          ButtonPressed = -1;
          if (page <= 1)
          {
              cmdFirst.setEnabled(false);
              cmdPrev.setEnabled(false);
          }
          if (page >= maxPages)
          {
              cmdNext.setEnabled(false);
              cmdLast.setEnabled(false);
          }
          hfmChoices.add(cmdFirst);
          hfmChoices.add(cmdPrev);
          hfmChoices.add(cmdNext);
          hfmChoices.add(cmdLast);
          hfmChoices.add(cmdClose);
          add(hfmChoices);
      }
  }
  

  Thank you

  Most people have no need a close button, they expect the ESC to do it for them.

  That said, I disagree with this statement:

  "I think that the only good way to use managers other than the AbsoluteFieldManager, is to use them at all."

  Designing a user experience that works well on multiple devices is difficult, and I don't think that has a size fits all approach work.  In addition, I don't have the time to create formats for specific screens for each device type, and although this will not happen now, I didn't have to rework screen designs every time that a new device came out.  I think that it is possible to create a common user interface experience given the size of the screen, and whether it is touch.  If you want to read my thoughts on this, have a look at the tutorial of the user interface you will find here:

  http://supportforums.BlackBerry.com/T5/Java-development/tutorials-for-new-developers-part-1/m-p/1621...

• Use the custom port vCenter

  Hello

  My vCenter is not configured with the default ports (80/443).

  How can I configure Navigator Infrastructure to connect to vCenter custom help portts? (81/443)

  Kind regards.

  Rafa

  Hi Rafa,

  Unfortunately browser does not support the unassigned ports by default.

  We'll see how give us priority to this need in future versions.

  Thank you

  NIR

• How to upgrade the help files

  Hi team,

  I am trying to create a custom help file.

  In the tab Projects all under the Help Menu can I go and replace existing pdf documents downloads by custom help files? If so, then please let me know the steps.

  
  Kind regards

  Avinash

  This in the Setup of BP to BP in question.  So, if this BP lives in the shell of all projects, you can navigate to this shell and switch to Admin mode.  If it's in a project under this shell, you can navigate to that project and switch to administrator mode.  Then, go to settings > business process.  Open the desired BP and open the General configuration of BP. You should see a field help file on the general tab, delete the existing file and add a new file, as desired.

  This will add the file for this particular instance shell only, so if you want this to be the new help file for all instances of this shell, you can follow the procedure above for a shell model of that type, then update the shells.

  Sean

• Can I turn off the navigation pane in the HTML help permanently?

  My company has a web application on the MicroStrategy platform.

  I created a WebHelp customized to replace the out of the box using MicroStrategy and which works very well.

  We develop the MicroStrategy Office add-in for Excel for our customers.

  Once installed, a CHM file is copied to the client's hard drive.

  We want to replace this with our own custom help.

  I created a CHM file with a subject that redirects clients to our WebHelp customzied with content for the add-in.

  One of the subjects has a redirect in the header HTML following code:

  < meta http-equiv = "refresh" content = "0; URL =https://customhelp.htm#AddIn_Introduction.htm"/ > "

  That works very well in my tests.

  Here's my problem...

  The HTML Help Viewer opens and hides the Navigation pane and displays the WebHelp (navigation pane, the menu bar and topic pane) automatically.

  But, the HTML Help Viewer still has the hide/show/hide button for HTML Help navigation pane.

  Is it possible to disable this hide or let it stand, but turn off the navigation pane?

  As always, any help would be appreciated.

  Thank you-

  Michael F Weart

  You should be able to disable in the settings of the window. Make sure that you uncheck the boxes search and Glossary before you uncheck the Index checkbox & OCD. (My quick test seemed to honor these settings, even when they are grey)

• Help formatting a WebHelp Pro project related to FrameMaker

  I am new to FrameMaker and RoboHelp, two software have been used by my company before I came, but unfortunately the people who knew the software left before I was hired.

  I imported our FrameMaker 7 documents in FrameMaker 10 and recreated the WebHelp Pro projects.

  I have some simple formatting problems which can probably be attributed to my lack of knowledge or training.

  I install a skin, the master page and style that matches the old help we need to reproduce as much as possible.

  My problem is that I am a FrameMaker to RoboHelp project link so I changes specifically in the RoboHelp project (we have personalized by customer help and I am hoping to keep only the FrameMaker document).  I'm not able to get the paragraph formatting (specifically indented) to work right.  The information seems well before the master page is applied, but once the master page applies (during the generation of aid) everything is pushed to the left column and there is very little withdrawal and this isn't the way specified in the style sheet.

  Any help would be great.  I was getting used to packages and really love, but now I'm pulling my hair out about little things (such as Visual form).

  Thank you!

  I have found the problem.  I decided to change my stylesheet from RoboHelp outside and found a lot of "null entries.  He works in the way I asked now.

• DESPERATE HELP! I broke my slide spry effect

  I can't add the effect more. whenever I tried, he was telling me that I need to have the target element inside a div... which it is. all other effects work, such as discoloration or what not. but the effect of drag just went dead.
  
  also, I got the effect worked in one of my other Web pages. If I go back to the behavior panel and try to change the effect (for example, change the duration), it won't let me save, but just kept popping up the same error message as above (I need to have the item target in a div)
  
  I don't know what happened. It just stopped one day of work, all of a sudden and becomes very frustrating. PLEASE HELP!
  
  (also, where can I get immediate as conversation in real time to customer accounts? I pay a LOT of money for that kind of thing, should I expect to get some kind of service the customer on their part? a number I can call, a chat room, I can go to?)
  
  -------
  
  PS as for all my other silly questions answered, I'm sure I did something very beginner (since I was) to break.

  "Bih Wang" wrote in message
  News:gntq5a$H1N$1@forums. Macromedia.com...
  > I can't add the effect more. every time I tried, it said
  > me that I
  > need to have the item target inside a div... which it is. each
  > other
  > work, such as discoloration or what not. but the slide just effect
  > gone dead.

  The effect of slip is the most difficult of the Spry effects to use. You
  cannot apply the effect to slip directly to the item you want to
  Slide in and out. The target element must be a div wrapped around it.
  What makes it difficult is that the child element of the div SHOULD be
  one of the following values: blockquote, Center, dd, form, img, or another
  div. So, for example, it will work:

  
  
  

  However, this will not work:

  
  

  

  
  

  If you want the paragraph, then wrap it in another div as
  this:

  
  

  
  

  

  
  

  
  

  > (also, where can I get immediate as sell order in real time customer)
  > help of conversation? I pay a LOT of money for that kind of thing, that I should
  > expect to get
  > a kind of service the customer on their part? a number that I can call,
  > a discussion forum
  (> can I go?)

  This is where you get free help to users. Also, please don't
  post the same question in multiple forums.

  The money you paid for the software entitles you with free support
  installation issues. You can also get two tickets free technical support
  for an individual program. If you have purchased a suite, you get four
  tickets and six tickets for the Master Collection. The technique
  support tickets expire 90 days after using one.

  To get help in real time to Adobe support, you will need to buy a
  support plan, or pay for individual incident. In the USA,.
  Price per incident vary from US $ 29 to US$ 249.

  --
  David powers
  Adobe, Dreamweaver community expert
  http://foundationphp.com

• Need the maximum columns # Help - v6.5 - 1020012 error [0] overwhelmed...

  Currently at the customer help v6.5 with Excel2003.
  User has problems sporadic drilling on activesheet connected in Excel.
  I checked his security & there is no problem.
  Its connect/connection works very well; He can see all the apps in the drop-down lists and communicate with them.
  This process has worked well for him last month.
  Now, it gets the error message 1020012: 'maximum number of columns [0] exceeded' when it's just double-click on an empty worksheet.
  It gets the error message 1020012: 'maximum number of columns [256] exceeded' if he uses a spreadsheet to the format that worked well last month.
  I am able to connect and do it very well. It seems to be specific to a client.
  It is located about 600 miles of our server and my position.
  
  Are there settings on the client or the server, we can define which would solve this problem?
  Suggestions on what to check on the client or server or LAN?
  Has anyone encountered this error before? If so, what do you have to solve the problem?
  
  Thanks in advance for any help! DJ

  I have seen this before which a user has installed, or HE pushed down, another version of the add-in on top of the existing version (i.e. without uninstalling the existing version). I have also seen this error when a user has installed app manager on their PC.

• Do not connect WiFi always on my Satellite Pro P300-19 q

  Please help me... Please!

  I just got my new replacement P300-19 q after my previous had a defect on the keyboard AND the WiFi. My question remains however, WiFi is not connecting. OK, this isn't quite true, some how it connected last night after the service to Tiscali customer helped me Yes anf it is lit on the front of the unit. Tonight... no luck! I really think it's to do with the Toshiba ConFigFree software.

  Can please please please (on bent knees) anyone help?

  AFAIK ConfigFree is just surveillance and setting up a Wi - Fi connection software you probably use Windows settings.
  You can remove ConfigFree system and check if the WLAN connectivity will work better.
  Please test and send feedback.

  Also try restarting your router.

• Deskjet 6988 printer to wireless network (laptop Envy w / Windows 8.1)

  I got my printer HP Deskjet 6988 years and still it was connected to my desktop via a USB 2.0 cable. I bought a laptop HP Envy with Windows 8.1 and want to connect the printer through my servant/Belkin router network, as the USB 2.0 cable provided with the printer does not seem to work in the USB ports of the desire for direct printing. The software disk did not work in the laptop, so I downloaded the software and utility software (printing and scanning) to 8.1 on the HP site.

  I ran the download, the installation wizard has started, said "the wizard will connect to the internet and help install the best software available for your printer." I clicked on next, and opens a window "Device discovery" and then an another "recovering the device" then... nothing.  The wizard window closes. My installation manual is useless. It tells me to use the wizard on the software disk that does not work on my laptop (and is obsolete and for the operating system still wrong, because it was for my office, which took place on VIsta.)

  I somehow managed to get the printer installed on the laptop - I can see it under the available printers.  And if I have an ethernet cable connected directly from the printer to my router, it will print. But if I unplug the ethernet cable, it will not print. I can't keep the ethernet cable is connected for printing, because the router is in my living room, behind the TV and my office is on the floor. I prefer not to keep my printer on the floor of the living room by our TV, so I really need to work wireless!

  My problem is how to make the printer added to my network (Belkin router) servant. The wireless router is all set up and functional - I use actually it from now to access the internet and to post this message.

  So, my printer is installed on my laptop. The driver is the most recent, intalled today HP.com and I don't have a software disc to use for a Setup Wizard.

  What are the next steps to connect my printer on the network, so I can print wireless? If all goes well, I gave enough information. I have read all sections of the HP.com customer help on service and none of them seem to tell me what to do.

  Thank you!

  By a lot of trial and error, I actually thought about it myself. I did a lot of jumping around, so I hope that I can remember what I did:

  (1) install the printer driver using the diskette or download.

  (2) connect the printer to the router by an ethernet cable, which looks like a big phone cord (no need to connect the printer to your laptop).
  3) implement the system of the laptop 'search' on your laptop and in search type "Network" and then click on the 'Network' link to open it.

  (4) you should see the icon for the printer on your computers and other devices already present on the network.

  (5) double click/tap on the icon of the printer and it will open 'web page' the printer in your browser.

  (6) click / tap the 'Network' tab near the top of the scren.

  (7) in the left sidebar, under 'Connections', click 'Wireless' to open it.

  (8) start and use the wizard to enter your router information. (You must specify the printer a different name here, so you can distinguish it from all other printers on your laptop.) For example, I named mine "Deskjet" 6988 Network)

  (9) unplug the power cord of the printer ethernet.

  (10) If your wireless printer does not appear in the list of printers when you go to print something, you'll need to add:

  11) open looking for new portable computer system and type "Devices and printers" and click / tap on the link.

  12) click on the link "Add a printer" upward. The computer will search for printers and the new network printer should appear in the list (hint: he wil have an IP address in the 'Address' column rather than a file.)

  (13) add the network printer and run the test to ensure that it works. Make your default printer and may delete all other 6988 printers listed if you want to.

  (14) you should now see your network printer in the printer list when you go to print something.

  I hope this helps someone else someday!

• D3D8.dll error using Big Fish Games

  This error started happening about 4 months ago.  I downloaded many games on Big Fish site and each of them has continued up to this point.  The specific error I get is "incorrect version of the file d3d8.dll, is missing or is damaged.  I understand that this file is inherent in DirectX 8, but I'm running Vista Ultimate with DirectX 10.  Not all games are affected, and has no rhyme or reason as to why.  Big fish customer help has no idea.  I hope that there is a patch, fix, or specific update of Vista that can solve this problem.

  What you do, are made gambling a right-click, choose Properties, choose compatibility, choose "run this program in compatibility mode for" and choose Windows XP Service Pack 2.  See if it works for you.

• I can only connect to the Internet in safe mode

  I tried - virus checks, HijackThis, disabling services and startup.  I have three tabs for House (CNN, Yahoo and Gmail).  Gmail connects but I can't access any other sites.  Outlook 2007 connects to the MS Exchange Server.  Everything has been fine for years and then suddenly it happened.  I have excluded router and other connection issues.

  I have a Lenovo Thinkpad T300, under XP SP3.

  Here is the HijackThis log.  Nothing jumps, but I'm not an expert.  Any guidance would be greatly appreciated.

  Logfile of Trend Micro HijackThis v2.0.4
  Scan saved at 11:47:14, 04/23/2011
  Platform: Windows XP SP3 (WinNT 5.01.2600)
  MSIE: Internet Explorer v8.00 (8.00.6001.18702)
  Boot mode: safe mode with network support

  Ongoing process:
  C:\WINDOWS\System32\smss.exe
  C:\WINDOWS\system32\winlogon.exe
  C:\WINDOWS\system32\services.exe
  C:\WINDOWS\system32\lsass.exe
  C:\WINDOWS\system32\svchost.exe
  C:\WINDOWS\system32\svchost.exe
  C:\WINDOWS\Explorer.exe
  C:\Program may Explorer\iexplore.exe
  C:\Program may Explorer\iexplore.exe
  C:\WINDOWS\system32\ctfmon.exe
  C:\Program Files\HijackThis\HijackThis.exe

  R0 - HKCU Software Microsoft Internet Explorer hand, Start Page = http://edition.cnn.com/
  R1 - HKLM Software Microsoft Internet Explorer Main, Default_Page_URL is http://go.microsoft.com/fwlink/?LinkId=69157
  R1 - HKLM Software Microsoft Internet Explorer Main, Default_Search_URL is http://go.microsoft.com/fwlink/?LinkId=54896
  R1 - HKLM Software Microsoft Internet Explorer hand, Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
  R0 - HKLM Software Microsoft Internet Explorer hand, Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
  R1 - HKLM Software Microsoft Internet Connection Wizard, ShellNext is http://go.microsoft.com/fwlink/?LinkId=74005
  R1 - Software Settings, ProxyServer = 172.29.127.2:8080
  R1 - Software Settings, ProxyOverride = 80.146.191.86; *.local;
  O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
  O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
  O2 - BHO: Spybot-S & D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy SDHelper.dll
  O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\IPS\IPSBHO. DLL
  O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared Windows Live WindowsLiveLogin.dll
  O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program skypeieplugin.dll skypeieplugin.dll
  O2 - BHO: Password Manager Browser Helper Object - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - C:\Program Lenovo Client Security Solution tvtpwm_ie_com.dll (file missing)
  O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)
  O2 - BHO: Java (TM) plug-in 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
  O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears Explorer\0.5.36.0\gears.dll
  O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
  O3 - Toolbar: ask toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)
  O4 - HKLM\... \Run: [TVT Scheduler Proxy] C:\Program Files\Fichiers Files\Lenovo\Scheduler\scheduler_proxy.exe
  O4 - HKLM\... \Run: [TpShocks] TpShocks.exe
  O4 - HKLM\... \Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
  O4 - HKLM\... \Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe/r
  O4 - HKLM\... \Run: [TosDockApp] C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe
  O4 - HKLM\... \Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
  O4 - HKLM\... \Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
  O4 - HKLM\... \Run: [StartCCC] "C:\Program Files ATI Technologies ATI." ACE\Core-Static\CLIStart.exe"MSRun
  O4 - HKLM\... \Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR. DLL, PwrMgrBkGndMonitor
  O4 - HKLM\... \Run: [picon] "C:\Program Files\Fichiers Files\Intel\Privacy Icon\PrivacyIconClient.exe" - start
  O4 - HKLM\... \Run: [message Center Plus] C:\Program Files\LENOVO\Message Center Plus\MCPLaunch.exe/Start
  O4 - HKLM\... \Run: [MaxMenuMgr] "C:\Program Seagate Status\StxMenuMgr.exe.
  O4 - HKLM\... \Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
  O4 - HKLM\... \Run: C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe [LPMailChecker]
  O4 - HKLM\... \Run: [HP Software Update] C:\Program HP HP Software Update\HPWuSchd2.exe
  O4 - HKLM\... \Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
  O4 - HKLM\... \Run: [cssauth] "C:\Program Lenovo Client Security Solution\cssauth.exe" silent
  O4 - HKLM\... \Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
  O4 - HKLM\... \Run: [adobe Reader Speed Launcher] "C:\Program 8.0\Reader\Reader_sl.exe Adobe."
  O4 - HKLM\... \Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
  O4 - HKLM\... \Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
  O4 - HKLM\... \Run: [client access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe".
  O4 - HKLM\... \Run: [put customer help Access] "C:\Program Files\IBM\Client Access\cwbinhlp.exe".
  O4 - HKLM\... \Run: [client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
  O4 - HKLM\... \Run: [client Access Express welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe".
  O4 - HKLM\... \Run: [Cm106Sound] RunDll32 cm106.cpl, CMICtrlWnd
  O4 - HKLM\... \Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" - atboottime
  O4 - HKLM\... \Run: [TkBellExe] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM\... \Run: [carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
  O4 - HKCU\... \Run: [SansaDispatch] C:\Documents and Settings\William L. Jenner\Application Data\SanDisk\Sansa Updater\SansaDispatch .exe
  O4 - HKCU\... \Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" / background
  O4 - HKCU\... \Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
  O4 - HKCU\... \Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
  O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears Explorer\0.5.36.0\gears.dll
  O9 - Extra 'Tools' menuitem: & Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears Explorer\0.5.36.0\gears.dll
  O9 - Extra button: Skype plugin - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program skypeieplugin.dll skypeieplugin.dll
  O9 - Extra 'Tools' menuitem: Skype plugin - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program skypeieplugin.dll skypeieplugin.dll
  O9 - Extra button: research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR. DLL
  O9 - Extra button: enter Web - {B4E30F61-16D9-11D3-85D1-005004229569} - c:\lotus\organize\bandobjs.dll
  O9 - Extra button: (no name)-{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy SDHelper.dll
  O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy SDHelper.dll
  O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
  O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583}-C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
  O9 - Extra button: (no name) - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Lenovo Client Security Solution tvtpwm_ie_com.dll (file missing)
  O9 - Extra 'Tools' menuitem: Lenovo Password Manager... - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3}-C:\Program Lenovo Client Security Solution tvtpwm_ie_com.dll (file missing)
  O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  Ø16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft data collection control) - https://oas.support.microsoft.com/ActiveX/MSDcode.cab
  Ø16 - DPF: {488A4255-3236-44B3-8F27-FA1AECAA8844} (EditCtrl Class) - https://login2.alibaba.com/download/2125/aliedit.cab
  Ø16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6087.cab
  Ø16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
  O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
  O18 - Protocol: Skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program skypeieplugin.dll skypeieplugin.dll
  O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
  O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)
  O22 - SharedTaskScheduler: Preloader Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
  O22 - SharedTaskScheduler: component categories - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll cache daemon
  O23 - Service: Ac Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe Profile Manager
  O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
  O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Fichiers Apple Mobile Device Support\AppleMobileDeviceService.exe
  O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
  O23 - Service: Service Hello - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
  O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
  O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Cisco Systems Client\cvpnd.exe
  O23 - Service: iSeries Access as Windows - command Ferner (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD. EXE
  O23 - Service: DisplayLinkManager (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink base Software\DisplayLinkManager.exe
  O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
  O23 - Service: Service (FreeAgentGoNext Service) Seagate - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
  O23 - Service: Google Update Service (gupdate1c9f1db3850d284) (gupdate1c9f1db3850d284) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
  O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Google Updater\GoogleUpdaterService.exe
  O23 - Service: ThinkPad (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe PM Service
  O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
  O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Fichiers Common Service\IntuitUpdateService.exe
  O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
  O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Fichiers Files\InterVideo\RegMgr\iviRegMgr.exe
  O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
  O23 - Service: Intel Active Management Technology local management Service (LMS) - Intel Corporation - C:\Program Files\Intel\AMT\LMS.exe
  O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
  O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
  O23 - Service: power DBC Service - Unknown owner - C:\Program Files\ThinkPad\Utilities\PWMDBSVC Manager. EXE
  O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Fichiers Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
  O23 - Service: Intel® Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Fichiers Files\Intel\WirelessCommon\RegSrvc.exe PROSet/Wireless
  O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Fichiers SharedCOM Shared\10.0\SharedCOM\RoxMediaDB10.exe
  O23 - Service: Intel® PROSet/Wireless WiFi Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
  O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
  O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Fichiers SureThing Shared\stllssvr.exe
  O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program Lenovo update\suservice.exe
  O23 - Service: ThinkVantage Registry Monitor - Lenovo Group Limited - c:\Program Files\Fichiers Files\Lenovo\tvt_reg_monitor_svc.exe Service
  O23 - Service: Registration Service of the APS of the HDD (TPHDEXLGSVC) - Lenovo ThinkPad. -C:\WINDOWS\System32\TPHDEXLG.exe
  O23 - Service: TSS Core Service (TSSCoreService) - Lenovo - C:\Program Lenovo Client Security Solution\tvttcsd.exe
  O23 - Service: TVT backup Protection Service - Unknown owner - C:\Program Lenovo and Recovery\rrpservice.exe
  O23 - Service: TVT - Lenovo Group Limited - C:\Program Lenovo and Recovery\rrservice.exe backup Service
  O23 - Service: TVT - Lenovo Group Limited - c:\Program Files\Fichiers Files\Lenovo\Scheduler\tvtsched.exe Planner
  O23 - Service: TVT Windows Update Monitor (TVT_UpdateMonitor) - Lenovo Group Limited - C:\Program Lenovo and Recovery\UpdateMonitor.exe
  O23 - Service: Intel(r) Active Management Technology User Notification Service (EACH) - Intel Corporation - C:\Program Files Files\Intel\Privacy Icon\UNS\UNS.exe

  --
  End of file - 14122 bytes

  "Internet Explorer cannot display this page".

  I disabled NAV - no change.  As I said, I've tried everything.  I just reinstalled Windows and it works again.