Data services and BlackBerry Smartphones Blackberry Torch 9800 WiFi off

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• Smartphones blackBerry Torch 9800 WiFi problems

  Just bought a 'unlocked' Torch 9800 from Amazon.  We are having a problem with the game facing upwards.  The WiFi signal is detected by the device, but we cannot send or receive e-mails.  When you log on to the browser, we can not go to the line, as it is said that it has turned on WiFi but not coverage.  I have contacted my provider "Three" and they say that, to their end, everything looks good to go.  My previous phone is a Curve 9300 that works very well, I'll have to use my old phone and it is send and receive e-mails very well with good coverage.  The abandonment of the cover guard torch its all very frustrating.

  We arrived at the conclusion that the problem is the phone itself, it has not been unlocked properly or we are missing something in the game upward.  If someone had a similar problem or you can shed some light on what we can hurt?

  Hello and welcome to the community!

  If you can use on the 9800, phone services via 3, then it's unlocked properly... but you can check here:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  Any BB can be used on any carrier that is running the same radio frequencies that the BB is capable of (and I have no idea if your in are such). But, to bring you a BB on a carrier network that they don't sell, there are several obstacles to overcome:

  (1) the carrier must say 'yes' to the fact... they are owners of their network and have every right to say what devices will be allowed to connect to it. If they say 'no', then it's the end of it.

  (2) you must be sure that your BB is properly unlocked since its origin manufactured for carrier... see this thread useful for more details:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  (3) you must get all of your voices works on the carrier, before you even try anything on data level services

  (4) you must be a subscriber of the carrier, a plan of sufficient data to enable BB exclusive services that you wish to

  5 (a) if the carrier directly supports your specific model BB, then you can proceed to the registration of the BB on their network, generating adequate for your BB service book delivery and treatment of the function. Since you didn't say that 3 you are on, I can't check to see if they support the 9800 or not... we do it, the other does not. But you can post via the official download portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  If your carrier lists the 9800 in their portal, then they take over the it and you should be good to use it on their network.

  5 (b) but, if the carrier does not directly your BB-specific model number, then the challenges are much more that most of the carrier's systems will deliver, for BB, the service books required to enable BB exclusive data services, even if you have subscribed to them.

  So, based on this, your BB may or may not ever any function on this carrier network. It can be quite difficult to achieve, especially if 5 b applies. Then take a look at this and decide how you want to move forward. Most people end up just buying a new BB if 5b applies.

  If 5A applies, then I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you must keep workign with your mobile service provider as is their network with which your BB is unable to communicate, and only they can look "behind the scenes", as well as degenerating into RIM if necessary.

  Good luck and let us know!

• EDGE of blackBerry Smartphones and now Inernet on TORCH 9800

  Hello

  I really EDGE like this on my phone but when I open a page I have this:

  It is not included as part of your plan current service of navigation via the cellular network. To browse the web, you should use the Wi - FI or contact your service provider to change your service plan.

  I can also use Blackberry messenger and no message can be sent.

  What should I do? I have the blackberry torch 9800 with ATM mobilis Algeria and EDGE runs correctly on mobile?

  OK... Well this is only half of what they should have done; just confirming that you have an account does not solve your problem. Think of it this way... you PAY for ALL your services and ALL your formal support... you should be very angry (with them) that they deliver or you...

• Screen blackBerry Smartphones BB Torch 9800 freeze

  My mother and I have upgraded to a BB Torch 9800 about 10 hours ago from Wal-Mart and so far the screen froze on me six times, and the only way I can understand how to solve this problem is to give the phone a hard reset.

  What is happening is that we are in the middle of something, as the alarm setting or by choosing a wallpaper, and the device cannot return to the previous screen, or exit from this screen at all. We can change the parameters of the task that we do, but we can not save or return. The keys are block.

  And no, we did not yet have the ability to set a password yet. I thought that maybe it was caused by the Otter Box by pressing the locking button, but it happens even when the Otter Box is off.

  We two are new to BB and smartphones in general, having Samsungs for a few years. My freeze has happened twice in the last hour, and I can't for the life of understand me why.

  Info on the device:

  Carrier: AT & T

  BlackBerry Torch 9800

  Free file: 318787616 bytes

  No Apps or not downloaded music, only the texts and calls attempted.

  $15 data plan

  There 9.

  OK, this sounds like faulty software in this case.  It is possible to reload the operating system if you want to try it, but if you would rather simply exchange for another, I could definitely see that as well.

  If you try to reload the operating system, you can do so by following the steps located here:

  http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

• Help with Blackberry Torch 9800 blackBerry Smartphones

  Hello

  I have 3 problems with my Blackberry Torch 9800 v6.6.284

  1 blackberry Protect does not completely upward and refuses the final 2% download

  2 and 3. battery flat yesterday and when I turned on it again, it was deleted Self appworld and BBM

  I tried to reinstall both, but appworld refuses to start (although it does not download, I can't access anything whatsoever), and when I try to download BBM I get an error message saying that the "operating system" does not support.

  I'd appreciate any help, please.

  Thank you

  N

  1. you see what module or Protect backup database is on at that time, where he fails?

  Before doing the following, do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  2. from your BlackBerry browser, go to the www.blackberry.com/appworld and download/install AppWorld.

  3. from your BlackBerry browser, go to www.blackberry.com/bbm and download/install BlackBerry Messenger.

• BlackBerry Torch 9800 smartphones will no longer display the global icon

  Hello

  I have a torch 9800 and updated Os 6.0...  I live in Virginia and use AT & T Wireless.  I love this flashlight and want to stay with her, but I had some problems with an inability to reinstall the programs that I had uninstalled months ago... I would get an error when loading the program after you have reinstalled it.  I had read about it and I decided to not worry about this and passed without these programs.

  Now... Today I have app world?  I uninstalled and reinstalled several times.  Read many forums and even wiped the phone and reinstalled still no app world.  I you need help, because I had (thorugh installed app world) programs and would like to reinstall them.

  I currently have the Blackberry Torch 9800 3 g, WiFi with the Bundle 6.0 2647 (v6.0.0.600, platform 6.6.0.223)

  Any help is appreciated.

  JSanders message (last BONE 9800: 6.0.0.666)
  Options
  29/09/2011 12:10 AM) worked for me!

• Case for Blackberry Torch 9800 blackBerry Smartphones

  Hi all

  Do you know if there is such a thing? I'm after a case for my Blackberry Torch 9800 a few times, I accidentally pressed buttons / touch screen etc.

  I spoke to someone on phone-4-U (it's where I got it since) and they said there is not yet.

  I prefer a good RIM/Blackberry marked one, but otherwise a decent 3rd party will.

  See you soon

  Woody-cool

  Check

  http://www.ShopBlackBerry.com

• BlackBerry Torch 9800 BlackBerry Smartphones died today

  My old Blackberry Torch 9800 for 5 months with AT & T just died tonight.  I tried to recharge the battery and removing the battery to do a hard reset... nothing helps.  I noticed that twice tonight, it seemed resets automatically.  There no flashing red lights or any activity on the screen.  I made yesterday to sync it with my calendar at work and check the updates of the software... useless.   What do you think the problem is?  Thank you.

  Still under warranty, so had to replace it with a blowtorch "renovated".  It was the flame itself which is dead.  Hope this lasts.

• BlackBerry unlock BlackBerry Torch 9800 smartphones

  How to unlock my BlackBerry Torch 9800?

  Thanks for this invaluable tutorial, let me divide these instructions one per line.

  1. Insert the SIM card
  2. turn off all wireless connections
  3. go to Options
  4. Select the device
  5. Select advanced system settings
  6. Select SIM card
  7. type MEPD (you will not be able to see what you type)
  8. type MEP2 (you will not be able to see what you type)
  9. now the phone will ask you to enter the network mep code
  10. Enter the network unlock code (you can get your unlock code from here)

• Problems of blackBerry Smartphones with screen by dragging to the top of my Blackberry Torch 9800

  My carrier: three

  Operating system version 6.0.0.570

  Model: Blackberry Torch 9800

  I tried a battery pull.

  I'm guessing that whenever I slide my phone to the top of theres only a kind of contact fault because when I do, the screen goes black, as if locked. Although when the unit is in its default drag to the bottom of the post its perfectly fine. I have no idea what to do, but any help is appreciated, thanks.

  Looks like a hardware problem.  You can take it to the store or authorized repair shop?

• Phones smart blackBerry Torch 9800 problems of advice?

  I have a Blackberry Torch 9800. There is something wrong with it and it's not just one thing. For example;

  When I click on App World I get a popup saying cela "to continue using Blackberry App World, you need to upgrade your current version. For more information, visit www.blackberry.com/appworld/support. "I have two options after that. 'Upgrade' or 'close '. Sure of 'Close' to close the message and does nothing. 'Upgrade' does nothing either, when you click on it... nothing... no Web site don't transfer anything. It is a big problem because I can not update my current applications or download new. My really outdated phones... and the App World isn't the only app that does not work properly. There are a couple of other apps that don't work properly either. How should I do to correct these problems the right way? A full system scan?

  Thanks for your time and your support.

  Try to reload your operating system. This reload BlackBerry World as well as the rest of your phone. To do this, connect your phone to your PC and open BlackBerry Desktop Software. Once your phone has been recognized, click device at the top of the software, and then click on restore. Choose the most recent restore point and the load. That should solve your problem.

  Let us know if that helps you.

• Blackberry Torch 9800 Smartphones BlackBerry cannot connect to the world of BB and BBM. Help me please

  Hello guys,.

  I just got a BB Torch 9800 for free (YAY!). My cousin came with her to the United Kingdom. My current project is a prepaid. It is the sum of $50 everything. So I just upgraded my plan for BB plan, but it does not at all. "It is said: ' the Web is not included in your current plan and blah blah... »

  I already spoke with a representative from t-mobile and he helped me set up the phone, but still it doen't work. After trying all the possible stuff he knew, he finally told me my phone was not compatible with T-mobile because it is foreign.

  I can see EDGE in capital letters, but when I go to the mobile network: there are not 2g only.the guy told me there should be 2g.

  So here I ask you guys to please help me to solve this problem so that I can enjoy all the features of my bb has to offer. I just move out of Android on this phone, so I want to see what can do BB

  Thanks in advance

  I called them again yesterday and told me that I have already signed for complete + plan BlackBerry data. After you set up once more, he has been fixed.i now have access to the internet and all my social networking apps critical work for me through this process

• BlackBerry Torch 9800 Smartphones: Gel and showing the hourglass

  I live in the Canada and when I cross oever in the United States that I have to close my provider to avoid paying roaming charges...

  I did often in the past with no problems until yesterday...

  Since I turned it on, the hourglass icon appears every few seconds which is very annoying!

  My BB is only 18 months old, but I must say seriously, I think I have a lemon. I have always had weird problems with it. None of my friends have problems.

  This really makes me think so to Apple!

  Does anyone else have this problem later with their Torch 9800

  Thank you!!

  Hey Smirnoffgirl,

  Welcome to the community of BlackBerry Support Forums.

  I can certainly help you.

  Follow the steps in this article to resolve the problem: www.blackberry.com/btsc/KB10307

  Let me know if you have any other questions.

  See you soon.

• BlackBerry Torch 9800 smartphone does not connect to the server and server BBM problem

  I have a BB Torch 9800 and starting the 29th Dec e-mail could not be received and BBM works do not. I have nothing, they just stopped working.  Made all types of hard reboots even take off the battery and SIM card, and works in the BBM id. Just downloaded BBM app ver 7.0 thinking he would help and now get BBM, temporary server problem message.

  Help, please. Provider is AT & T.

  Thank you and happy new year who can get my BB working again!

  bbarnes821

  My guess is that your supplier, ATT, changed your data plan. Call them and make sure that your account is configured correctly for BB services.

• Questions of General synchronization to blackBerry - Torch 9800 Smartphones

  I'm syncing my Torch 9800 on my desktop Outlook 2010 calendar and Contacts. I have Office Ultimate one-way comms Manager TO the device from the desktop (at least for now). Whenever I synchronize Organizer, all contacts in 1060 and 70 a few dates in the calendar are deleted from the deivce and replaced by desktop (I have the config set so that the office replaces what is on the device). Is there a way I can have just the new or changed items be sent to the device?

  I was also to have the famous AT & T address book synchronization problem and done a wipe clean the phone, uninstalled the Office Manager and purged the register what anyone saying blackberry or researchinmotion. After all that, if I go to the torch ALL | Contacts | Menu | Options AT & T address book is still listed over TOP of the LISTS of CONTACTS, with a DEFAULT header listed below this header. If I sync, I get the data you want to Outlood the torch, but if I turn the torch OFF then turned back on, it starts looking for the database AT & T. I spoke with AT & T and they have disabled access to the database on my account, but I can not get the torch to forget. I'm under version 6 bundle 2647 because I had trouble with the version 7 and read that I was not alone in this. Any IDE?

  Much thanks!

  Hi MikeyChris,

  Have the BlackBerry Desktop Software to replace the data on the BlackBerry smartphone, just that he takes everything off the BlackBerry and then changes by what is in Outlook. If you disable this feature, it will just update the data on your device.

  To clarify the AT & T 'question' Addressbook you talk, you say that these contacts appear automatically on your device and you want to delete this?

  Thank you.