DDPE F8 safe mode menu causes freeze on E7450 processor and controller

Hello. Strange problem here that happens (so far) on the new laptops to model E7450 processor and controller with DDPE installed. Only tried with Windows 7 Pro 64-bit installed.

  • The laptop freezes completely and must be cold turned off when I use the F8 method to get the safe mode. Gets the menu option of safe mode, it hangs. Hit the caps lock button does not switch the LED, no action at all in the laptop. Must cold power turned off at this point.
  • Using to start in SafeMode MSCONFIG method works and the laptop starts up in safe mode normally.
  • Method F8 safe mode works very well after that I have DDPE to disable and remove the Environmnent of authentication pre-seed (PBA)

Someone else approaching this combination of E7450 processor and controller/DDPE/F8 safe mode or have all of the answers from Dell support?

Thank you.

Hi bschwartz,

We need more information to help solve this problem. You know the specific version of RFP | E you leverage? The E7450s that we had problems with the first revisions of the BIOS and the SED because a new way of management with how data is passed from the disk to the operating system. I would definitely say update BIOS and using the latest version of RFP | E available.

If possible, would you be able to open a ticket with support at 877.459.7304 Ext. 4310039

or via techdirect.dell.com

Tags: Dell Security

Similar Questions

  • Firefox would crash so I have to open it again. Now it is in safe mode, it did it on its own and I don't know how to get our fact trunk. Help please

    For a while every now and again once firefox would crash. All I would do is click on it again, and it would be nice. The other day that he never crashed, just opened in safe mode. I can still use the internet, but not as easily as before. How do I get it out of safe mode, I tried "disable all add ons and restart." But it is still in safe mode. I need help. All of the suggestions. ?

    You get the start safe mode window?

    Make sure that you do not press the SHIFT key while starting Firefox.

    You can also consult the target line in the desktop shortcut to make sure that you have not - safe-mode switch attached.

  • Thunderbird is stuck does not. even in safe mode. (win7) SOLVED by disabling Windows prefetch and superfetch services

    Thunderbird is stuck in the mode "not responding". I tried various fixes suggested on the web, such as restarting in safe mode, using Thunderfix and except on records of Thunderbird to antivirus scans, but nothing works. FYI, my antivirus is Norton Internet Security. I hope someone can help. Thank you.

    You could take a little further...

    Please start * Windows * safe mode with active network
    -win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
    -win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7

    Always in Windows safe mode, start thunderbird in safe mode
    - http://support.mozillamessaging.com/en-US/kb/safe-mode

    Problem disappear?
    Just reply to inform us of the results.

  • After access freezes Office safe mode after pressing on on Windows XP

    I get the blue screen advising to go in safe mode to fix.  I'm in safe mode after you restart stopping computer, I press f8 alnd when I get xp a lot of filenames scroll down then the comp freezes there. I can only try to reboot by turning off my computer, again and the same thing happens again. safe mode works only for the restart.

    Hi Happy New Year!   I've been away during the holidays and the day before where I left my computer just does not respond after trying to enter safe mode.  I ordered a new computer and meanwhile using my Dell laptop which is about 6 years old, but works on my wireless router.

    From what I see in blue, the screen and the black screen is that it is a hardware problem, I'll have to call Dell to get it going one last time, so I can get some files.

    From the dell Web site he suggested out me the hard drive, then put it again.

  • Windows Vista freezing, problems starting mode safe mode, Windows Update does not work, etc.

    Hi all. I am operating Windows Vista Home Premium Service Pack 1, 32-bit on an HP Pavilion dv6000.

    My problems started about two months ago, when I installed several updates through Windows Update. I started having problems with my USB ports (even if these pilots were not being updated) and the computer was never able to close successfully. I tried to uninstall these updates, but that did not fix the questions I had. I have also installed software (AutoCAD 2007) at the same time and uninstalled, nothing helps.

    Then my computer started to freeze after running for a few minutes. Time seems to vary from 5 minutes of good use for 1 hour, but I found that it works only because this so long, I only open a program or file and use it all the time (for example, reading a book in Adobe Acrobat format). If I try to open the program or additional files, go to control panel, etc. (read: if I do everything related to Windows Explorer) the computer crashes. I can still move my cursor but none of the windows meet, and I can't ctrl + alt + delete to enter the Task Manager (I get a black screen).

    I was manually shut down my computer every time that happens and boot in SafeMode several times. Sometimes when I try to start safe mode it is hampering the crcdisk file and turns off. It happens not every time, however. Sometimes, when it starts it running the disk check, and there has been some index files that it has been deleted and orphaned files that it has been moved.

    I tried to do a system restore to a point before the updates I've installed in October, but my computer has no points system, restore even if he says it was their creation before you install these updates.

    The last problem is that when I go to Windows Update, it says that I have never checked for or downloaded the updates in the 15 months that I've had the computer - is not true, I, he lost at the time of all the record of it. So although I would like to provide you with wonderful with a record of what I've updated and people uninstalled, I can't because all this information is gone. In addition, I can't connect to the internet to try to check the news updates, because our internet service runs a USB modem, which is not communicating properly with my computer.

    I hope someone has an idea of what's going on. I just can't understand the common point that all these questions arise, my technology skills are somewhat limited, so I hope for a relatively easy solution.

    Sarah

    BTW, all my files were backed up on external drives.

    I don't know Jack about computers, but I don't know that I went through almost exactly the same thing.  My pc was ok, then in a month or two, it took a nose dive.  something I did was too that much could not think of everything.  A friend told me to reset my bios to default settings and see what happens.  After having spent only 7 hours trying to teach myself on bios, I got stabbed in this area and it worked.  Everything is great runnng.  Now I can even right click on icons without crashing.

  • Vista fails to boot normal will start in safe mode

    Vista Ultimate x 64.  Intel core I7.  When I boot in safe mode (minimum), the computer will start up nicely, when I boot 'Normal' it does not completely load.  Freezes in the status bar.  Using MSConfig to disable everything starts all services it let me and it still freezes during normal startup.

    Automatic recovery of start-up believes that everything is ok.

    Safe mode with network freezes as well.

    Tip clean boot

    It is a boot cleaner than the MSConfig clean boot.

    Download Autoruns http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

    Start the program by right-clicking and choosing run as administrator and click on the menu Options - Filter Options and check hide Microsoft entries and disable include the empty slots. Uncheck the box just to the left.

    Reset. If this resolves your wake problem half of the items until you find the one that.

  • Safe mode, not SAFE mode OK not ok?

    After installation of SP2. I have a little problem with the DELL Studio 1735 laptop.  Strangely enough when running in safe mode, all the bells and whisltes work but NOT in safe mode, the laptop freezes and crashes.  Any suggestions?  TX

    Hello

    Check with Dell Support, their drivers and documentation online and ask in the Dell Forums
    on the problems known.

    Dell support
    http://support.Dell.com/

    Dell support drivers - product manual & warranty Info (left side) - and much more
    http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

    Dell forums
    http://en.community.Dell.com/forums/
    ===================================================================

    Use the startup clean and other methods to see if you can find and eliminate problems.

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
    on this machine, including those you have uninstalled (they leave leftovers behind which can cause
    strange problems).

    ----------------------------------------------------

    Follow these steps:

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ==========================================

    After the foregoing:

    How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.Microsoft.com/kb/929135
    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to check and change Vista startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    Hope these helps.

  • Does not / will not open, I tried safe mode, rest and unintstalling and restalling; again does not help.

    Two days ago, that I closed firefox and my computer is shut down. A few hours later I tried on firefox and it didn't do anything so I had to force it quit. I tried several times to return nothing doesn't. I tried to reset firefox which did not work. I tried to start in safe mode, which brought at least a window as he went to work, but he did give me the thorny ball for about an hour. I tried to uninstall and reinstall. I even went through my computer everything and deleted everything related to firefox (including caches) restart my computer and reinstall firefox and restart my computer again. I can never even a window pop up, unless I use safe mode (but which freezes and does not even load a page)... All I get is "the application is not responding. The only thing I could think (because it's the only thing I did my browser) is only a day or two before that I closed firefox, I had to take a survey for a job that required me to check the box "delete history when firefox closes." I forgot to change it until I closed the browser, and I can't go back to the preferences to change it because it does not.

    Then the profile was infact deleted somehow, article that I posted before should help you make a new.

    SEE here.

  • How to make my system out of safe mode?

    How to make my system out of safe mode?  I caused this problem myself when I went into the control panel while trying to improve startup speed.

    original title: Safe Mode

    Please press the Windows key and the R key on your keyboard together. Now, you will get a run window. In the immediate window please type MSCONFIG and press Ok...

    Now, you will get a new window called System Configuration / System Configuration utility.
    Go to the general tab and select the Normal startup option and press Applay. OK

    Restart the computer... Now your computer will begin upward in Normal mode...

  • F8 key will not open safe mode

    1. the F8 key does not (safe mode) when the computer is restarted.

    2. the Microsoft sound does not play at the start and stop of all other sounds functions work perfectly.

    SYSTEM

    o Windows XP (home edition)

    o IE 8

    o MS-DOS [version 5.1.2600]

    o Phoenix Award BIOS installed 4/2006 [last updated 11/29/04]

    o Custom built computer, 5 years

    o no backup is available for crtical/discrete programs or the operating system OEM

    That someone has suggestions for the system difficulty and that everything remains alive.

    I think you need to determine if the problem of access to the SafeMode because that the F8 key does not access safe mode menu or the computer does not start in safe mode.

    In the past with a Microsoft Wireless Multimedia keyboard, I met the situation where the function keys had to be activated by pressing the CAPS LOCK key. This was to be done whenever the computer is started. This is done using the F8 key safe mode access impractical because you must press the lock key when the system is unable to receive instructions from keyboard and always press the F8 key until the system has progressed beyond the point where the ability to access the security mode is still available.  You can't do it.

    http://jtsang.MVPs.org/flock.html

    The easiest way to access the safe mode becomes to connect using a wired keyboard ps2 if you cannot access the mode without failure of the normal mode. To access the normal mode by selecting Start, run, type msconfig and press ENTER. Choose the Startup tab and let secure boot. Click apply and then click OK and restart the computer. To return to a normal startup, you uncheck the safe boot option.

  • Why my keyboard used let me scroll to safe mode or boot from cd? And how to fix this?

    I use windows xp home eddition and when I start my computer it wont let me press F8 to enter safe mode menu. When I reset my computer that I can get to the screen where it allows you to choose to start in safe mode... but for some reason I can't scroll to the top to choose these options and I would love someone to help me with this problem. It's the same thing when I try to push any key to boot from the cd to reinstall windows. And Yes, I already had all of the malware, spyware off your computer. From my understanding virus like these will change settings! Any suggestions or answers to these Question are greatly appreciated!

    Hello

    1. did you connect the keyboard to a different USB port when you try to start in safe mode?

    There might be a possibility that there is not enough power generated in the USB port when you start your computer in safe mode. So, I suggest that you test the keyboard in another USB port.

  • Safe mode - black screen

    The safe mode menu did not have while holding the F8 key when XP starts.  Checked online and found out how to boot into safe mode of msconfig.  Now, when I turn on the computer all I get is a black screen.  Can't do anything. Help please!

    you have a xp boot cd?

  • Help! My computer is locked in what looks like the safe mode.

    I turned on my computer a few days ago and he seemed to be in safe mode. All my icons are huge and everything in general is very large so that it does not display.

    I restarted in safe mode and realized that the computer wasn't really with before safe mode.
    It seems to start properly, but something is wrong with the scale. I also tried several system restores, but the question of scale is whenever the login screen appears.
    Someone please! help me solve this problem. It is a game and laptops of business that now useless because everything I do on this issue is too big to work with.

    Hello

    Things to try (in this order):

    1. set the dpi. Right click on the desktop, choose personalize. The option is in the left column.

    2. set the resolution. Of the above customize menu, select display settings. Adjust the resolution to the right to reduce the scale.

    3. If you can not reduce the resolution enough, it is probably because your display drivers were corrupted and you run a standard VGA driver. Visit the graphics card manufacturer's Web site and download the most recent (non-beta) release and install it, then restart your computer to finish. Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

  • My photos and video are not supported due to safe mode (I think)

    I went in safe mode to move around 3 000 files, photos and videos of user account 1 and account 2 to 2 office in a folder called 'FILES2KEEP '. When I rebooted my computer to check on the photos, I could not see most of the miniatures, and even with some still visible, when I tried to open windows photo gallery said, "Photo Gallery can't open this photo or video. This file format is not supported, or you do not have the latest updates to the photo gallery. "For the videos, I received the error message 2048 after them playing with QuickTime player. These files were not deleted somehow, just moved from one region to another in safe mode. The sizes of these photos and videos are normal and their respective sizes. I decided to place these files in normal mode and then restarted my computer, however, nothing has worked. I sill have the folder "FILES2KEEP" on desktop 2, but without the files user account. This could be the cause this and what are the several ways to address this issue?

    (Note: I'm running on Windows Vista Edition complete with Service Pack 2)

    Safe mode was probably not the cause, but the files are permanently damaged and need to be restored from your most recent backup.  The files may have been damaged during the move, but which is unlikely because move files only changes their display location, the tracks on the disc do not actually move.

    You could try checking the errors on your drives, the 'answer' to this page explains how: http://answers.microsoft.com/en-us/windows/forum/windows_vista-system/chkdsk-utility/4f46929e-db2d-43e0-88c4-a3a5c49bb2da

  • My laptop doesn't open in safe mode

    My system was working fine with the exception of windows media player. I tried several solutions and thought it was an out-of-date driver. I signed up for Driver Detective which is suppose to check the system to see if all the drivers are outdated. Before I could register the program, I had to communicate with their technician. I did, and he led the program to update the drivers a couple - one was for the mouse and I don't know what the other was. He then scanned my system and advised I had 6954 errors and needed to contact his colleague to have them corrected. The sales pitch lasted 20 minutes with me, repeatedly declaring that I didn't want the service for $269. I told him to leave my system which he did, but the laptop only works in safe mode now.

    I tried:
    System Restore to previous dates, all to nothing does not.
    Run the analysis of the system, but it stops at 78%, indicating that he could not go into safe mode. I found this as a possible solution on the internet.
    I contacted Driver Detective and they advised to run their program again, because a driver was not installed correctly. However, when I did the system restore, I lost download software Driver Detective and it won't reinstall in safe mode, so I can't run yet. I can only communicate with these people by e-mail, so that the answers are very slow.
    I think the Driver Detective technician, Julius Choudhury did something before getting out of my system, because I wouldn't buy their extended service. I already requested a refund for what they were supposed to do.
    Help
    Walter

    Hello

    We know that they have done to your system.

    And with Vista, you can not do a Repair Mode safe installation.

    And as you cannot use the system restore you have very few options, even if it was safe to use.

    EXAMPLE: This is how you try to get out of Safe Mode.

    1. Close all running programs and open the windows if you are back on the desktop.
    2. Click on the Start () button.
    3. In the search box of the Start Menu, type in msconfig
    4. Then press enter on your keyboard.
    5. The System Configuration utility opens
    6. Make sure that Start Selection is set for Normal start.
    7. Click the Startup tab.
    8. Make sure you start is not checked
    9. Press the apply button and then press the OK button.
    10. Click the restart button to restart your computer.

    But thhese type programs, you're involved with are SCAMS.

    _____________________________________________________________

    "to see if all the drivers are outdated. Before I could register the program, I had to communicate with their technician. I did, and he led the program to update the drivers a couple - one was for the mouse and I don't know what the other was. He then scanned my system and advised I had 6954 errors and needed to contact his colleague to have them corrected.

    It is a SCAM

    You buy and use a program yourself, let not do for money

    _____________________________________________________________

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    They have done something illegal, as YOU have contacted him.

    I suggest that you save your data and reinstall the operating system.

    Use the following steps to start the system recovery:

    http://Acer.custhelp.com/app/answers/detail/A_ID/2631

    1. Restart the computer.
    2. When the Acer logo appears on the screen, press the left Alt and F10 keys.
    3. If you are prompted with a Microsoft Windows splash screen, press the Enter key.
    4. After that the Acer eRecovery Management application is loaded, select your type of restore.
    5. Read the review and then click Next when you are ready.
    6. Click next to start the restore process. Restoration can last from 10 minutes up to an hour.
    7. Once the recovery is complete your computer will load Windows and start the installation of your software and drivers. Your computer may restart several times during this process. Once they are all completed, your computer will be like it was when you bought it first.

    If the steps above do not work, you will need to use recovery media to restore your system. If you don't have an Acer recovery media set, you can buy an online game

    See you soon.

Maybe you are looking for