Dell AIO 962 problems with Windows 7

I had the printer runs fine on Vista and upgraded to Windows 7. Now, it does not print the test page, however - the scanning part works fine. How can I get the impression in working order?

Hello Rainer fuerst,

Thank you for your message.  Unfortunately, Microsoft lists your printer as 'Not Compatible' with Windows 7 (as seen HERE).  Some have had success using Vista drivers for different models, but there is no guarantee that it will work for you.  I guess that you already use the Vista driver to get the copy and scan functionality.  However, if you want to install the Vista driver, you can click HERE to download/install.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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