Dell Inspiron 1501 won't charge in front of the Welcome screen to Windows using Vista Home Basic Edition

I just restored back to factory settings and it was working fine until I loaded Windows live messenger, Microsoft Security Essentials and Sony Picture Utility. After that he stopped begin again, so it can be used only in safe mode. I downloaded all the drivers and updates available on the dell site. Any suggestions welcome please!

If you did a restore to the factory settings and you still have problems, there may be another problem that caused the problem in the 1st place.

Uninstall programs > reload one at a time > find the problem.

And look to see if a trial anti-virus came with the Dell recovery process.
You must have AN antivirus installed; otherwise it may CRASH.

For Startup Repair Help, make a record of Startup Repair:

Download the ISO on the link provided and make a record of repair time it starts.

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

When you have changed that, insert the Bootable disk you did in the drive and reboot.

http://www.bleepingcomputer.com/tutorials/tutorial148.html

Link above shows what the process looks like and a manual, it load the repair options.

NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

Read all the info on the website on how to create and use it.

http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

It's a very good Vista startup repair disk.

You can do a system restart tool, system, etc it restore.

It is NOT a disc of resettlement.

And the 32-bit is what normally comes on a computer, unless 64-bit.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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    Welcome to the Microsoft Answers site!

    You can try the following and link methods under each method for more information on the same and see if one of them solve the problem.

    Method 1: Start the computer in last good known Configuration

     

    1. Remove all floppy disks, CDs and DVDs from your computer and restart your computer.

    Click the button start , click the arrow next to the button lock , then click on restart.

    1. Do one of the following:

    ·         If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

    ·         If your computer has more than one operating system, use the arrow keys to select the operating system you want to start, and then press F8.

    1. In the Advanced Boot Options screen, use the arrow keys to select last good known Configuration and press ENTER.
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    http://Windows.Microsoft.com/en-us/Windows-Vista/using-last-known-good-configuration

    Method 2: Start your computer in Mode safe

     

    1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

    Click on the Start button , click the arrow next to the lock button , and then click restart.

    2. do one of the following:

    o If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

    o If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode and press F8.

    3. in the display Advanced Startup Options , use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options, see Advanced startup options (including safe mode).

    4 log your computer with a user account with administrator rights.

    When your computer is in safe mode, you'll see the words Safe Mode in the corners of the screen. To leave safe mode, restart your computer and let Windows start normally.

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    If you are able to access the desktop in SafeMode I suggest you read the article in the link below for instructions on restoring the system.

    http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

    Concerning

    Varun j: MICROSOFT SUPPORT

    Visit our Microsoft answers feedback Forum

    http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and tell us what you think.

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