Dell XPS 13 WiFi and internal speaker issue

I had problems with 2 numbers, the WiFi and the speakers. Problems with these two areas come and go, but it's frustrating that I bought this laptop a few weeks ago!

(1) WiFi

I had problems with the laptop which the WiFi would disconnect after using it for some time, usually around one hour. The wifi icon would show as little access without internet access and turn off/on, airplane mode and all of the other methods described on these forums would not allow the laptop to connect or find my wifi network. Restart the computer would solve this problem. It's really frustrating so I exchanged for a new one on the Microsoft Store.

With the new laptop exchanged, would pose the same exact wifi problems. Each device is connected to the network was not having connectivity problems and my router was working fine, every time the laptops first and second had problems of wifi. I then called Dell Support and I was instructed to install the drivers wifi and bluetooth on the Dell site, but the same problems with wifi can't access to internet limited/no and don't see the network would occur again in sleep mode-use it for awhile. I found a thread in which someone unchecked the box that says something in the sense of 'to disable the device _ to save energy' which I guess was a feature related to the wireless adapter. This seemed to fix the problem for about 2 weeks up until a few days ago when the problem would be reactivated.

The wifi icon would go into the State limited with a legend no internet access and the tips airplane mode and turn off/on would not do anything. Enter the network and sharing Center once I disabled the adapter, I would try to right click and enable again, but the icon would stay as disabled little matter how many times I clicked on activate. Restarting the computer is the only way that the laptop seems to find the network. Everything is updated from this post.

(2) speakers

The second issue is the speakers. Everything works well except for the few times I used Cortana. When I click on the microphone icon to talk and Cortana talks back, there is a buzz as well as voice. Similarly, sometimes TI Cortana would say that it does not work and try again later.

These questions are really frustrating (especially WiFi problems) and I really need help with these problems as Dell technicians to offshore I have met are very rigid and robot-like and they don't seem too useful otherwise than on the fundamental issues. I love this computer but if these problems keep occurring, according to me, it's better to return just as it is still within the 30 day period.

I think I have solved the problem, finally using the solution proposed for downgrading to the driver 6.x (before it was disconnecting every few seconds, and now he held a super weak signal for awhile without turning off once).

Ironically, I found the Broadcom driver available on the Lenovo site (it has been removed from the Dell site according to my previous post!) - here is a link for all tent play technician on behalf of Dell:

support.Lenovo.com/.../ds103679

Tags: Dell Products

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