Dell XPS 15 (9530) Flawed mSATA Setup

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• Display Port Dell XPS 15 9530

  Hello

  I have the Dell XPS 15 9530 (Q4 13). Could you tell me if I can connect monitor external throught mini DP and get a complete resolution of 3440 x 1440?

  Thank you for your help.

  Hello

  Yes, you should be able to.  The graphical subsystem integrated (Intel HD 4400) and the discreet graphics card (nVidia GT 750 M) support mini-Display port 1.2 standards.

  Ports video and resolution

  • HDMI 1.4: 4096x2304@24Hz or 4096x2160@30Hz
  • Mini-DisplayPort 1.2: 3840x2160@60Hz

  I hope this helps. Let me know if you have any other questions.

  Todd

• Dell XPS 15 9530 Boot stuck at the logo

  Hello

  I have a Dell XPS 15 9530 with only 10 of Windows installed. After a simple reboot that I noticed that the boot process has started taking a long time (> 5 minutes), but in the end, Windows starts correctly and evertything worked well. I run the diagnostic test and no error is returned.

  Then I tried to restore the BIOS to defaults setting and now the trunk seems to take more time, I'm still waiting for 30 minutes ago.

  The boot process stuck at the point where the Dell logo is visible (I think until all treated windows starts). It's the same thing if I try to enter the parameters of WOOD, so for now I'm not able to access the settings. I don't really know what to do.

  If you have any suggestions, help me a lot :)

  Start by pressing F12 at startup until a start menu appears - start the Dell diagnostics and run a test lying on the system, in particular the disk of hard/SS.

• Activate the touch screen capabilities fresh Windows 8.1 Install - Dell XPS 15 9530

  So, I had one that I puzzled. I just got a new Dell computer yesterday and as I did the last 10 + years, I install a copy fresh retail because, like most people, hate dealing with their additional software and prefer a clean install, so I don't just not deal with uninstallation, etc.. It turns out that that may have been a bad idea. After that the installation has been made, touch no longer works on the screen. I installed the drivers from the Dell site without success. The Device Manager has no missing material and all windows updates are up-to-date. Intel recognition system stylus and touchscreen capability there. I also checked the settings Pen and Touch on the contact tab and everything seems to be OK (everything I compare these parameters on is a Dell coming Pro 8, but they are the same). My suspicion and I might be away on this, is that I use a copy rather than the OEM of Windows 8.1 copy retail. I got tired of a Pro and a regular retail (Yes, two legal copies) and none worked. I don't know that new computers have the key embedded in the uefi (bios). I tried to install with or without the embedded key substitution. But it's the only thing I can think of and I hope you guys had a few ideas or someone else has had this problem and can help me to solve the problems. Model: Dell XPS 15 9530 with QHD touchscreen monitor +. Update: I discarded retail vs oem fresh installs. I tried an installation using backup/restore of Dell disks. Same deal. It is to be some sort of setting or driver who is not on their site.

  I cannot yet understand what has gone wrong, but Dell pulled out and swapped the screen out and it works perfectly. I swear it worked out of the box, so I have no idea how the material do not so fast, but the good news is that it is fixed!

• Factory setting Dell XPS 8500 32 GB MSATA

  I just bought a DELL XPS 8500 desktop computer refurbished with a 2 TB HDD and a 32 GB MSATA SSD, but I am not sure that hard drives have been configured correctly at the factory.  In the BIOS, the computer is configured as AHCI.  The machine came with Windows 8, which is installed on the 2 TB drive (drive C, entitled OS) and nothing is on the 32 GB disk (K drive, named DATAPART1). the SSD is empty showing 29.7 GB of available space.  The machine is in its State from the factory with nothing else installed.

  Caching is 32 GB SSD configured correctly?

  I tried to looked into technology Intel Rapid Storage Technology, but the interface is not installed on the computer.  If I try to install the latest version of the technology Intel Rapid Storage Technology driver either Dell XPS8500 and site the site of Intel, in both cases, I get a warning that the AHCI driver that will be installed is older than what I currently have installed with the option to install the driver or not install the driver.  If I do not install the driver, the installation stops without having to install anything.  If I do not install the driver, Intel Smart Response Technology is installed, but upon restarting, Windows will not start and I have to restore the computer to its original state.  I tried to change BIOS to use RAID functions and then tried to install it again, but I get a similar warning this time, indicating that the RAID driver that will be installed is older than what I have installed. I didn't want to continue the installation after that I got this RAID warning from my experience when I had put AHCI in place.  I'm for revenue by to AHCI as was the factory default.

  Also, I have two supplementary questions:

  I longingly the SSD to the cache, or booting the operating system, so I looked in install Windows 8 on the SSD, I disconnected the 2 TB drive and started the machine, but I couldn't get the Windows 8 recovery disk provided by Dell to run when the 2 TB drive was not present.  Is it because I'm using a recovery disc and not a true disk of Windows 8, or is this a limitation of the system?

  I noticed that I was not provided with a sticker with my key of Windows 8. I know how to determine the key and have already done.  I was curious if this is correct, or if Dell just a mistake and does not give me the key?

  Hi ekeown,

  I appreciate your efforts to set up the mSATA SSD. You will need to format the SSD drive by following the steps I provided in the following post:
  http://Dell.to/YHvNS8

  You will need to download and install the application of TSRI from our site to download drivers, change the SATA operation setting in the BIOS RAID and activate the acceleration.

  2 TB hard drive contains the recovery partition that accesses the recovery disk to restore the system to factory settings and therefore the option could be used without the drive.

  Product key of Windows 8 is stored in the BIOS of the motherboard and it should be read automatically by Windows Setup.

  Please let me know if you need more assistance.

• Dell XPS 8700 replace / add mSATA SSD

  I have a new Dell xps 8700 and I put in an mSata 500 GB SSD, planned on getting 2 TB hard drive and simply run the pc of the ssd. My problem is the operating system. I have the recovery disk and the disk from Dell drivers. the pc came with Windows 8.1, I upgraded to 8.1 Pro with Media Player. I don't think that the Dell disk will do a clean install of OS 8.1, and I'm not sure to recover the operating system and disk set, since I upgraded to 8.1 PRO. I don't really have a problem with just the Windows 8.1, and then do the upgrade again. I think maybe even the simplest would be to try Windows 10 on it, I ran beta Windows on other computers. My Question is that I have upgraded to Windows Pro 8.1, I'll be able to get the full version if I try to recover / and with the correct product key. or do I use the recovery disk, and then try to make the OS drive / and collect the key?

  If you create recovery discs using Dell software, it will install windows 8.1 as if you bought the computer fresh from the factory with all the software that Dell gave you etc.  You then upgrade to windows 8.1 pro via the same method as you have done before, however if they gave you a product key, you should be able to just pop that in and make the upgrade.  You could make an image of your HARD drive, then run everything on the SSD by cloning the drive for the SSD.

• Dell XPS 15 9530 cell phone keyboard single and double quote questions

  Hello

  I recently bought a Dell XPS 15.

  I found when I use the keyboard when I press the "button, nothing not appears on the screen. If I press on the "key a second time and then" "appears on the screen."

  Or if I press on the "button, but keep typing the" appears after the following key.

  If I press on the "button then space bar, then the" appears, but it will not be a space on the screen and I have to press the space bar a second time.

  Is the same thing with the "button as well.

  I don't yet know the best way to search for this subject on Google or on the Dell Support.

  There is no problem with the key.

  I appreciate any help anyone has on this issue.

  Thank you

  Hi bamcauliffe,

  Sorry for the late reply. I suggest you to change to another configuration of keyboard UK and back to "US" and "United States-International" to check if the problem persists.

• Tap the wire of the damaged Panel: Dell XPS 15 9530

  Hi, my XPS 15 9530 touch screen no longer works. The thread for the touchscreen that emanates from the display panel and goes into the motherboard seems to have burned to a point. I don't know why it burns all of a sudden. Is there a way I can change this thread without replacing the whole display unit?

  Any help or suggestion is appreciated...

  Thank you

  (ps: I m out of warranty)

  Unfortunately, no - Assembly is melted and the adhesive.  It is very unlikely, you would be able to remove the glass without breaking, and even less likely you will end up with an Assembly of work when you re - assemble.

  There are two possible causes - a wire shorted out of being crimped together is one.  A second would be a fault of power with the motherboard that has sent too much power through the cable and fact it is overheating.  You can consult the repair to a professional so that they can determine what happened before spending hundreds of dollars on a screen only to find out that you need to spend as much or more on a replacement of the motherboard as well.

• No audio on all Dell XPS 15 (9530)

  I installed a new copy of Windows 8.1 Pro instead of the preinstalled version of kernel and after that I can hear noise when you use the native Windows driver ' device high definition audio ", not Realtek driver att Dells download site. Tried everything uninstalled drivers with deleting files, verified that "Realtek High definition audio" is by default and so on. Anyone have any suggestions?

  I did have the chance to watch 10 again. Here are a few ways of Windows 7 that would work.

  ===========================================================

  Switch to the native driver the Realtek driver is running.

  1. open Device Manager (found in the Control Panel, or type devmgmt.msc in the search box).
  2. develop the 'audio controllers, video & game' and right click on "Realtek High Definition Audio".
  3 Select this option to "Update driver software".
  4. click on "Browse my computer for driver software".
  5. click on "Let Me pick from a list of drivers on my computer".
  6. put the "Show compatible hardware" check box if not already checked.
  7. in the list of devices, click on 'High Definition Audio"(native driver).
  8. click on "next".
  9. in the update driver warning box, click 'Yes' (the driver).
  10 restart the portable computer if you are prompted. If not invited, so no need to restart.
  [To return to the Realtek driver, do it again but reverse steps 2-7 names].

  ==================================================================

  Remove the Realtek driver. Right click on it in the Device Manager. Uninstall. Put a check mark in the box "remove the software for this device." Reboot to remove it permanently. You need to download a new copy of it to get it back.

• Dell XPS 15 9530 cannot adjust the brightness or resolution

  Hi people,

  I have this laptop 1 day - done a fresh install of Windows 8.1 Enterprise, installed the required drivers from support.dell.com, but for some reason, brightness keys aren't working, in the brightness of Windows is 'not available', nor can I adjust the resolution 3200 x 1800 decline.

  Any suggestions? brightness worked the initial installation of Windows 8.1 that Dell had done, but I had to wipe the image of our company.

  PEEM... my Adaptive brightness adjustment switch is 'ON '. To change: - go to Power Options - click on change advanced power settings - expand the view - expand the Adaptive brightness select - change both on battery and Plugged In OFF - click Apply here... the brightness back...

• Dell XPS 9530 - Games using integrated instead of GeForce card

  Hello

  I have a new Dell XPS 9530 with integrated graphics Intel 4600 and GeForce GT 750 M. 8.1 Windows media center, 64-bit.

  When I start a more demanding game I get good performance for a few minutes and then it comes down to something like 10 frames per second. After leaving the game, I can see this blue icon in the system tray representing the Intel graphics. That's how I came to a hypothesis that the Intel card is used in the games.

  In NVIDIA Control Panel, I put "processor NVIDIA high performance" as a favorite graphic processor, but it has not changed a thing. I have the latest drivers and up-to-date experience of NVIDIA for the last.

  It's rather disappointing to have a good material but not being is not able to use it.

  Does anyone have an idea how to apply Windows to use the GeForce card in the games instead of the Intel low one?

  My XPS 15 is presented a few weeks ago.

  I had problems of limitation.  Games would be solid for 10 minutes and then slide down to 10-20 fps.

  I found a solution that works for me, however.

  I use NVidia Inspector to limit the framerate at 30 frames per second.  Now, it runs at 30 fps for hours, instead of 60 frames per second for 10 minutes then 10 frames per second.  http://www.Guru3D.com/files_details/nvidia_inspector_download.html

  Even require as the MWO and citizen of Star games run perfectly at solid 30 fps for hours without limitation.

  Hope that helps.  Would be even better if Dell put in a cooling sufficient in these things, however.  Of course, the GPU is much more capable that allows cooling.

• (Redirected) dell xps 9530

  Help, please

  I have a problem with my new xps laptop 9530 in the view of every thing is small with the resolution of 3200

  and impossible to find a key to enable or disable the mouse button

  Please answer

  solhefa,

  Please repost your technical question on the following Forum Board.

  Laptop General Hardware

• Windows 7 x 64 installation DVD does not start on a Dell XPS One 2710

  I apologize in advance for the long post...

  Just got a Dell XPS One 2710.  Lot has happened, but let me clarify the current number as briefly as possible: the machine does not start from the HARD internal disk or the Windows 7 Installer x 64 DVD.  He gets through loading files and then gray progress bar when its colorful animation it blue screens with error CACHE_MANAGER.

  I ran the diagnostic, including tests extended memory tests, and they have not found any error in what either.

  When I was troubleshooting this problem previously, in some sort the motherboard got bricks (I don't know what exactly I did to cause that), but Dell has since replaced.  The first motherboard had BIOS version A09.  It has installed A11.

  I can't find any BIOS settings combination that will allow even the Installer Windows DVD to start with the Blue error screen CACHE_MANAGER.  I tried the UEFI boot modes and legacy, I tried RAID and AHCI.  I tried with and without loading legacy OPROMs.

  What I ultimately do is set the start mode of RAID so that I can use the SSD mSATA as a cache ("Accelerate" in the Intel RST Panel).  But I can not even the installer to start on where I can load drivers RST (assuming it's even necessary).

  Other posts have suggested problems with memory, but I took each of the two DIMMS one at a time and I always had the same problem.

  Should I suspect the hard drive?  When we arrived at the machine, he seemed to be running Windows 8 very well - until we went on the way to the side dark and downgraded to Windows 7.  Then once we started to have errors on updates, things has quickly degenerated from there.  In addition, again, diagnoses don't find any problems.

  Any suggestions on how to get at least this puppy to start?   .. .or what have we done wrong?

  Thanks EJN.  It turns out that there is certainly a hardware problem on this machine.  It was a refurbished Dell making machine and apparently when they renovated the it, they missed the real problem.

  The way I know that it is material, it's that we bought actually 2 of them at the same time.  When I started to suspect the material, I decided to try this process on the other.  He worked like a knife through hot butter.  But I will say that the combination of the BIOS set to boot legacy mode and still start the installation with the option to UEFI DVD in the start menu was not easy to understand at first.  But when I followed the correct steps, everything worked very well.

  For those of you who might try this, here are a few things I learned along the way:

  1. According to EJN, take the time to get/burn a CD to install Windows 7 x 64 that already has SP1 on it.  If you go to preserve the UEFI partitions and the boot hard disk, you must have x 64.  x 86 (32-bit) does not support UEFI.

  2 unzip the RAID drivers to the * root * your USB flash or floppy drive and have it in the machine when you start the installation DVD.  I could be wrong, but it seemed to me that the installer looked for them without having to explicitly say it loads the me.

  3. as said EJN, set your BIOS boot legacy mode but use F12 at startup to bring up the Windows Boot Manager and start the installation in UEFI boot mode DVD.  If you want to implement an SSD as cache for your hard disk, you will need to set the SATA controller in RAID mode.

  4. I had partitions UEFI and was able to leave them intact.  Here's a very brief explanation: http://technet.microsoft.com/en-us/library/dd744301%28v=ws.10%29.aspx your results may vary.

  5 take this one as a possible suggestion that is worth what you pay for it: when I got the USB with RAID drivers at the root before starting the installation DVD, I didn't need to load the drivers explicitly.  As I said, it seems that the installation program has been smart enough to find and load what it takes, but honestly, I don't know.  When I load them explicitly, I got errors saying that the installer could not install on the partition, I had chosen.  Makes me think that I could have loaded both times.  What worked for me was NOT explicitly their cargo.

  6. you MUST be at your PC when Setup has completed copy and unpack the installation files.  Don't forget that you have your BIOS set to start legacy mode.  So when he tries to restart to complete the installation, it will try to start using the table inherited from on your hard disk - who is not here because you did a UEFI installation with partitions for UEFI.  So when Setup restarts the first time, you might as well get into the BIOS here and choose the UEFI boot mode.  If you do not, you will need to grab it whenever it restarts using F12 and manually tell it to boot from your hard drive using the UEFI.

  These steps, you should get installed and running.  But another thing I had to understand that when first, I installed and executed the dashboad Intel RST, there is no acceleration option even if my mSATA SSD was found healthy.  I found that if it is formatted and partitioned, you actually go into Disk Manager and delete the partition before the RST dashboard he sees as available for use as a cache.

  I hope this helps others out of me.  It's a heck of a lot easier when the hardware is not bad!

• Problems to reformat my Dell XPS 710 desktop computer.

  I have a Dell XPS 710 desktop computer and I'm trying to reformat my computer. I tried pressing F8 at startup and do a repair, and I get an error Unmountable_boot. If I start the computer and press F12, the hard drive does not work with my drive. Is there another way possible I can reformat my computer? I'm running Vista on this machine.

  Hello

  1 - is the computer come pre-installed with the Windows Vista operating system?

  2. do you have a re-setup for the Windows Vista operating system disk?

  3. do you have external hard drives connected to the computer?

  Method 1:

  The error indicates that the hard drive has failed. I suggest you to remove or top-sheet all external hard drives except the one in which the operating system is installed and check if the problem persists.

  Method 2:

  If you have the Windows installation disc, I suggest to fix the computer using the disk and check if it works.

  Reference:

  What are the system recovery options in Windows Vista?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

  Method 3:

  If the computer came pre-installed with the Windows operating system, see the link to contact Dell support.

  http://support.Dell.com/

  I also suggest you check with Dell if they have any hard drive diagnostic tool that could help the issue.

  Let us know if it helps.

• XPS 15 9530 crash pilot Intel HD Graphics 4600

  Hello

  I have a XPS 15 9530 with a new installation of windows 10 and the latest drivers from the dell support site.

  I'm having a lot of problems with the Intel HD 4600 Graphics card, a lot of driver crashes.

  As soon as I start Visual Studio, or Spotify, or another application of the notification of the driver crash appears:

  

  In the eventviewer error message is displayed: display driver igfx stopped responding and has successfully recovered. (EvenID 4101)

  I tried to remove the device from the included drivers Device Manager and install it again, but the problem is not resolved.

  Some suggestions?

  For those of you, still problems with Intel HD drivers after installing Windows 10 if please download but do not yet install the chipsetdriver Intel HD 4600 Graphics and drivers NVIDIA GeForce GT 750 m of the system.

  Once downloaded, go to programs and features and uninstall each driver, chipsets, Intel HD and Nvidia GeForce and restart the system. Once restarted, install the first chipset, Intel HD and Nvidia drivers last. Please reply back here with all the errors and if the problem persists or not.

  Thank you

  TB