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• Dell XPS 9530 - Games using integrated instead of GeForce card

  Hello

  I have a new Dell XPS 9530 with integrated graphics Intel 4600 and GeForce GT 750 M. 8.1 Windows media center, 64-bit.

  When I start a more demanding game I get good performance for a few minutes and then it comes down to something like 10 frames per second. After leaving the game, I can see this blue icon in the system tray representing the Intel graphics. That's how I came to a hypothesis that the Intel card is used in the games.

  In NVIDIA Control Panel, I put "processor NVIDIA high performance" as a favorite graphic processor, but it has not changed a thing. I have the latest drivers and up-to-date experience of NVIDIA for the last.

  It's rather disappointing to have a good material but not being is not able to use it.

  Does anyone have an idea how to apply Windows to use the GeForce card in the games instead of the Intel low one?

  My XPS 15 is presented a few weeks ago.

  I had problems of limitation.  Games would be solid for 10 minutes and then slide down to 10-20 fps.

  I found a solution that works for me, however.

  I use NVidia Inspector to limit the framerate at 30 frames per second.  Now, it runs at 30 fps for hours, instead of 60 frames per second for 10 minutes then 10 frames per second.  http://www.Guru3D.com/files_details/nvidia_inspector_download.html

  Even require as the MWO and citizen of Star games run perfectly at solid 30 fps for hours without limitation.

  Hope that helps.  Would be even better if Dell put in a cooling sufficient in these things, however.  Of course, the GPU is much more capable that allows cooling.

• Wifi problem 13 (redirect) dell xps

  Hi all. I bought Dell XPS 13 9343 and its wifi gives me problem. After all few minutes wifi disconnects automatically on its own. I did it after entering my code from help desk via the dell website, but nothing abnormal has been detected. My Device Manager shows BROADCOM 802.11ac network adapter while the site Web of dell THAT DRIVER WIRELESS DELL WIRELESS 1560 is shown. Please help me to solve the problem of disconnecting wifi. Thank you

  Best of this post in the Forum Networking, Internet, wireless, here:

  http://en.community.Dell.com/forums/3324.aspx

  Bev.

• (Redirected) Dell XPS 15 4 k display order cancelled by Dell?

  On 4 February, I ordered a Dell XPS 15 with 4K display, their configuration more expensive and had a Feb. 25 date.

  Every day, I check my status of order, to see if there is no change. and last night when I did I noticed that my order has been cancelled.  I didn't cancel it, so this morning, after an hour and a half on the phone I know that Dell cancelled my order because of the incorrect system configuration.

  When the representative the customer Dell told me this, I told myself; Hmmm, maybe it's a blessing in disguise and I will get a faster processor, or better video card... while I stayed on hold when you rep the new correct configuration set up all kinds of visions of faster systems has crossed my mind...

  Then the rep comes back and lists the new configuration...  Dell XPS 15 basis, CPU Intel, 16 GB RAM, SSD 512 GB, etc etc...  I watch my old configuration and there is NO CHANGE!

  I asked the Rep, Wow; Wait a second, you listed the same configuration I initially ordered... what gives?  The answer that gave me is that the old configuration had different components... I asked who is different and we cannot give an answer.

  In addition, the new delivery date is March 10.

  Wait, I can go to Dell.com; and the same configuration is publicly available with a shipping date of March 4.  Why is mine is longer?

  Because I want to really this notebook, I advanced and accepted the new order.  I hope that it does not get cancelled just before 10 March too...

  I was a proud owner of Dell XPS M1710 and then a MacBook and an ASUS laptop; and now I decided to go back to Dell and this is the treatment I receive...  I hope that it goes better, not worse...

  Anyone else have this same problem?

  Better to post this thread in the Customer Care Forum here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Bev.

• (Redirected) Dell XPS 15 9550 - battery problems

  Have been a customer for a long time of the Dell laptops.  Bought various laptops such as Vostro 1720, XPS Duo 12 etc.

  I bought the XPS 15 9550 on 27 June 2016 after costing a fortune.

  Immediately noticed a problem with the battery life that is loading / unloading quickly.

  The first time, got battery in full in a few minutes.  After recharging, at the beginning he said battery life is 4 hours. But the battery discharged within just two or three hours of time.

  Since then, battery charges to the full in about 30 minutes and ends in less than 2 hours.

  Because my laptop is still under warranty, I raised a ticket of support immediately on June 29, 2016.  Unfortunately until now, I didn't reply to Dell.

  Please can you help solve this battery issue.

  Hi roadsidetree,

  Please repost this to our customer support Forum.

  http://en.community.Dell.com/support-forums/customercare/

• (Redirected) Dell XPS M 1530

  my laptop is dell THAT XPS 1530 M could not turn on wet days of moisture?

  What is the reason?

  the power button stays for 2 seconds and then turn off.

  Please help me

  Hi ravihavi,

  Please repost this in the laptop computer forum for assistance.

  http://en.community.Dell.com/support-forums/laptop/

• (Redirect) DELL XPS 8700, the dvd burner burn discs dual layer

  Hello

  I think of buying an XPS 8700, can someone tell me please, the dvd writer has to burn dvd discs dual layer (dvd9 8.5 GB) thanks in advance.

  Hi bigkevin,

  I don't know if this is the case. I'll have you repost this in the forum Office for a more expert opinion.

  http://en.community.Dell.com/support-forums/desktop/

• (Redirected) Dell XPS 8700 win 8.1 to win 10 Installation fails, the two senses - help

  Here's my dilemma where I need help on. I have a XPS Del originally shipped with Win8 8700. I upgraded to Wi 8.1 when it became available without any problem. I've migrated from the original hard drive to an SSD that works without problem. I notice that I can go ahead and install Win 10, which I did several times in normal mode, safe mode, all devices/USB HDs disconnected, you name and the installation fails. The computer restarts after setting up the Win 10 installation files and on the second reboot boot me back into the old setup 8.1 Win with a Windows update error message did not. The error message is worthless after looking up the answers on the Board of Microsoft.

  Now for my second try. I downloaded the Win 10 installation to a USB port on the Microsoft site. I booted from the USB and the installation started. First thing I asked was the Windows product key. After much research, I managed to get it using Belarc Advisor. I used this key and the installer came telling me that it wasn't a good key. Needless to say, I could not proceed with the installation of Win 10.

  Someone here has a solution to this problem? I would be very happy for any help or suggestion.

  Best of this post in the forum Windows 10 here:

  http://en.community.Dell.com/support-forums/software-OS/f/4997

  Bev.

• Dell XPS 9530 WiDi problem. No option "don't add a wireless display.

  Hello

  I have a problem with Intel WIDI.
  I installed the latest drivers for HD 4600 graphics from the dell Web site
  I installed the latest drivers network card and application on the site intel. Earlier I also tried to install the drivers from the Dell website.

  Intel WiDi application Update says that everything is ready for use.
  In the devices Panel-> project I don't have no 'add a wireless display '.

  I can't install the latest drivers for the graphics card Intel HD 4600 because "not the manufacturer, go to the website of the manufacturer of your.

  Why is it not this option? because they do not have the latest driver for graphics card?

  ALREADY KNOW!

  I had installed VirtualBox. When I uninstalled the virtual machine, I saw the opportunity to add the wireless display.

• (Redirected) Dell XPS 630I Core2Duo E8400

  Just installed Radeon Radeon 6870.

  Removed the Nvidia software / before the driver installation too.

  Have not installed the Radeon driver.

  What machine restarted initially starts.

  No splash screen startup instructions or for example F12 etc.

  Then in 10-20 seconds beeps. and will not go further.

  Windows 7 Professional.

  8 gb memory.

  Any suggestions

  Thank you

  Better to post this thread in the Forum video Desktop, here:

  http://en.community.Dell.com/forums/3515.aspx

  Bev.

• Display Port Dell XPS 15 9530

  Hello

  I have the Dell XPS 15 9530 (Q4 13). Could you tell me if I can connect monitor external throught mini DP and get a complete resolution of 3440 x 1440?

  Thank you for your help.

  Hello

  Yes, you should be able to.  The graphical subsystem integrated (Intel HD 4400) and the discreet graphics card (nVidia GT 750 M) support mini-Display port 1.2 standards.

  Ports video and resolution

  • HDMI 1.4: 4096x2304@24Hz or 4096x2160@30Hz
  • Mini-DisplayPort 1.2: 3840x2160@60Hz

  I hope this helps. Let me know if you have any other questions.

  Todd

• Dell XPS 15 9530 Boot stuck at the logo

  Hello

  I have a Dell XPS 15 9530 with only 10 of Windows installed. After a simple reboot that I noticed that the boot process has started taking a long time (> 5 minutes), but in the end, Windows starts correctly and evertything worked well. I run the diagnostic test and no error is returned.

  Then I tried to restore the BIOS to defaults setting and now the trunk seems to take more time, I'm still waiting for 30 minutes ago.

  The boot process stuck at the point where the Dell logo is visible (I think until all treated windows starts). It's the same thing if I try to enter the parameters of WOOD, so for now I'm not able to access the settings. I don't really know what to do.

  If you have any suggestions, help me a lot :)

  Start by pressing F12 at startup until a start menu appears - start the Dell diagnostics and run a test lying on the system, in particular the disk of hard/SS.

• Activate the touch screen capabilities fresh Windows 8.1 Install - Dell XPS 15 9530

  So, I had one that I puzzled. I just got a new Dell computer yesterday and as I did the last 10 + years, I install a copy fresh retail because, like most people, hate dealing with their additional software and prefer a clean install, so I don't just not deal with uninstallation, etc.. It turns out that that may have been a bad idea. After that the installation has been made, touch no longer works on the screen. I installed the drivers from the Dell site without success. The Device Manager has no missing material and all windows updates are up-to-date. Intel recognition system stylus and touchscreen capability there. I also checked the settings Pen and Touch on the contact tab and everything seems to be OK (everything I compare these parameters on is a Dell coming Pro 8, but they are the same). My suspicion and I might be away on this, is that I use a copy rather than the OEM of Windows 8.1 copy retail. I got tired of a Pro and a regular retail (Yes, two legal copies) and none worked. I don't know that new computers have the key embedded in the uefi (bios). I tried to install with or without the embedded key substitution. But it's the only thing I can think of and I hope you guys had a few ideas or someone else has had this problem and can help me to solve the problems. Model: Dell XPS 15 9530 with QHD touchscreen monitor +. Update: I discarded retail vs oem fresh installs. I tried an installation using backup/restore of Dell disks. Same deal. It is to be some sort of setting or driver who is not on their site.

  I cannot yet understand what has gone wrong, but Dell pulled out and swapped the screen out and it works perfectly. I swear it worked out of the box, so I have no idea how the material do not so fast, but the good news is that it is fixed!

• Dell XPS 15 9530 cell phone keyboard single and double quote questions

  Hello

  I recently bought a Dell XPS 15.

  I found when I use the keyboard when I press the "button, nothing not appears on the screen. If I press on the "key a second time and then" "appears on the screen."

  Or if I press on the "button, but keep typing the" appears after the following key.

  If I press on the "button then space bar, then the" appears, but it will not be a space on the screen and I have to press the space bar a second time.

  Is the same thing with the "button as well.

  I don't yet know the best way to search for this subject on Google or on the Dell Support.

  There is no problem with the key.

  I appreciate any help anyone has on this issue.

  Thank you

  Hi bamcauliffe,

  Sorry for the late reply. I suggest you to change to another configuration of keyboard UK and back to "US" and "United States-International" to check if the problem persists.

• Resolution issues of image (redirect) on my new DELL XPS 13 (2015)

  I just bought my new DELL XPS 13 inch 2015 model Corei7, touch screen version.  As soon as I came to explore, I noticed that the fonts are super sharp and high resolution, which is great, however, images/logos of websites such as facebook, cnet, and many others is a bit blurry and pixelated. Why is this the case? I have a pro apple mac book and all the images load perfectly here.

  What could be the problem and is it possible that I can find a solution or this?

  As you have a laptop, better make this laptop in the computer Forum post here:

  http://en.community.Dell.com/support-forums/laptop/default.aspx

  Bev.