fingerprints on ThinkPad P50 does not

Hello

I have used this laptop for 2 weeks now. first of all, I have not had any problems at all with the fingerprintscanner.

but since 2 days it do work, even the light than his licence does not start when I start the laptop.

Why is this?

Without really knowing much about the set of symptoms (for example you get print offer at the Windows Welcome screen and the light comes not just on the sensor, or you get is even more offering fingerprints?), I would say just "start over" (if you haven't already done so).

Go into BIOS-> security-> fingerprint fingerprint fingerprints and "data reset".

Then go to Win7 or Win10 (whoever you are using, because you don't mention) and re-register (using the Lenovo Fingerprint Software in Win7 or Windows Hello in Win10) from scratch, even if you did the first time.

See if you can you get back to work again.

Tags: ThinkPad Notebooks

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