DeskJet 5740: Replaced bkack ink does not

Black ink ran out of my deskjet 5740. I stopped by a store to buy a replacement. The associate gave me 96 black. On the side of the box it says it is compatible with the Deskjet5740.

When I got home and succeeded him and tried to copy something it wouldn't work. I get the message to change the cartridge.

Looking at the number of original black ink supplied with the printer when I bought bed 62. But it seems to be a 'unique' amount and 96 seems to be double. Don't know if this is the reason for the different numbers.

Help, please!

The Officejet 5740 e - all - in - one using the 62 (or 62xl) cartridges.  There is a Deskjet 5740 that uses the older HP 96 cartridges.  (There is also an Officejet J5740 that uses different cartridges.)

You will need to replace the cartridge, the HP 96 is not compatible with your Officejet 5740.  I suggest you return the cartridge to your dealer or Contact HP for a replacement.

Tags: HP Printers

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