DeskJet 6840 - replacement ink cartridge

I can't replace the ink cartridge in the printer.  There is a vertical black plastic plate that prevents the cartridges from sliding forward.  This plastic plate has a sticker that has two images of what appears to be a start button - the one with an arrow pointing to it and the other with lines around her (indicating that it is switched on?).

The diagrams in the instructions of ink cartridge do not show this plastic plate.  Can someone tell me how to get the old cartridges, if I can put the new cartridges?

I'm expecting something me bothered lack.

Hello HennepinHistory,

It seems that the Servicestaton block cartridges. Normally this should move the traffic when you open the door to changing cartridge. Here's the catches which sometimes most people forget, the unit needs to be started, if the device is not placed on the servicestation will remain in place and cartridges is not possible. I would like to know if that was the problem.

Tags: HP Printers

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