DeskJet 920C and windows 8.1

As soon that I've updated for Windows 8.1 of Windows 8, my HP deskjet 920C printer not working. I tried to download the detection software and pilot of the plane, but your site can not detect my printer, even when it is connected to the computer, and the firewall is down. WHAT should I do? Desperate enough. Thank you.

I don't know what I did, but the printer works again. I went through all your suggestions much about using a USB cable. Even pleaded my case at Best Buy Geek Squad, which also said that a) 8.1 sucks eggs and b) is probably not a hardware problem. So, thank you!

Tags: HP Printers

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