Problem printing Deskjet 6988 and Windows 8.1

I have problems printing multiple copies on my 6988 Deskjet Windows 8.1. I tried to print several copies of a PDF document as well as an Excel spreadsheet, but all I get is a copy. It seems that I must go to the printer properties and set the number of copies here.

Is this a known problem with Windows 8.1 for this printer driver?

Hi Stephen0118,

I understand that you have a Deskjet 6988 which is not allowing you to print multiple copies, unless you go to the properties of the printer. I will definitely do my best to help you with this.

Because the driver you are using is an OS driver, which means it is integrated into the operating system, it will be less characteristic than a full pilot of features. I will suggest that you run your Windows updates to make sure that everything is up to date, but others, while it looks like everything works as it should.

Hope this helps, have a nice day!

Tags: HP Printers

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