DeskJet 970cse and Windows 7

Deskjet970sce connected to Windows 7 via USB. Received message this generic USB driver installed, but could not find a specific device driver. Then, I turned on the research of update of windows for the driver and tried again. Windows 7 says it all has been installed and working. Tried to print a test page and it failed. Restarted. I tried with that open print test page. See the page get qued test but nothing printed. Uninstalled the printer. Restarted. Plugged in USB to the printer. Windows 7 installed Generic USB driver and 970cse driver successfully. Tried to print a test page, it has seen that but nothing printed.

What can I do to fix this?

I downloaded the HP Print Diagnostic Utility 4.0 and it ran. He said that everything worked, and I told it to print a test page. It's the same thing, job qued and then dequed. The proposed help text I power cycle my impression. I did it and everything started working. I can't believe I didn't try everything first. Live and learn.

Tags: HP Printers

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