DeskJet 990 cxi does not

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• HP Deskjet 2512 Director does not work on Windows 7? Is there a solution?

  HP Deskjet 2512 Director does not work on Windows 7? Is there a solution? Everything that happens is two pages of text, open, but no Director. I downloaded and installed the latest version of the software full version DJ2510_1313. No help for it?

  Hi DJ2512,

  I understand that you have a Deskjet 2512 which is not able to open the Printer Wizard, it opens to text pages. I'm sorry to hear that, but I'll certainly do my best to help you!

  From what you described, it seems that your printer wizard opens to a page of the Notepad. I suggest you follow this document Opens Assistant HP printer with an error in Script or in Notepad to get the problem resolved.

  Hope this helps, have a nice day!

• My HP Deskjet 5740 printer does not recognize my new HP Photocartridge 348

  My HP Deskjet 5740 printer does not recognize my new HP Photocartridge 348. It is brand new, not expired, official but I only get black prints. I can't find anything useful on the HP support site. The printer is not set to only print in black.

  The cartridge goes in the slot for cartridges of blacks, there is no colourcartridge in the other location at this time. So either he needs a color cartridge to work together (but how to know I'm not only to print my photos with the colourcartridge and using the photocartridge as a black cartridge cheap?) or the printer believes that the photocartridge is just one other black ink cartridge.

  Any suggestions?

  The Photo cartridge has not all the colors, Photo black, cyan and light magenta.  It is used in conjunction with the color cartridge (which feeds the cyan, magenta and yellow) for photo printing.

  If you want to print in color, you will need a color cartridge.  The color cartridge can print in black (approximately) by itself, but the photo or black print cartridge cannot print without the color cartridge color.

• HP Deskjet 3055 A does not connect to the WIFI with security

  I'm trying to configure a Deskjet 3055 A on my DD - WRT router.  I am a highly qualified network engineer, so I don't know 100% what I'm doing.

  First, DD - WRT supports WPS connection, because these are very precarious.  This means that my only way to connect the pritner to my home network is to connect to my PC and use the Setup utility (downloaded from your page drivers) I use the 28.8 version.

  My router supports the 2.4 and 5 GHz and I know the printer is only 2.4 GHz.  I disabled completely the 5 GHz network in order to connect the printer, even though it shouldn't have any effect.

  I restarted my router and reset the printers wireless network using its integrated control panel.

  In any case, after a shameful 2 hours troubleshooting, I did discover that the printer WILL NOT CONNECT to the WIFI network if any security is applied against it.  It works 100% fine with open security however, it is totally unacceptable.

  I tried both WPA Personal and WPA2 Personal, both with the same effect.

  For reasons to try, I added also the printer to my network WIFI open and tried to manually change the setting WIFI via webinterface of printers, however, whenever I try and access the wireless configuration wizard, I simply get an error message saying "Internal system error" - eventually I managed to work around this another bug that has been there for years (see http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/Internal-System-Error-prevents-access-t...

  After installing printers web interface WIFI, the problem is always the same and it does not connect.

  HP, we were in the order of 2500 of these printers for users of our remote site.  If you don't come to the top with a quick solution/bug fixed, consider the lost business!

  Concerning

  Ian

  After playing well, I managed to find a solution for this!

  For all users who are unable to find a solution by using the other methods, here's what to do.

  Change your local network to open the safe but note your WIFI settings for your default installation.

  Connect the printer to the open network the HP software (via USB cable)

  Go to the URL of the printer, but make sure that you connect through HTTPS - if you get an internal system error, keep refreshing until it works (WHAT A JOKE!)

  Click on 'Network', then click 'Advanced' on the left.

  Enter the network settings as they need to be secured.

  Downstairs, check "in an infrastructure network, use 802. 11b / g behavior (assuming that your assisted supports g, otherwise use the b only option), then click on apply.

  Turn on your wireless security, on your router and then the printer should connect!

  I am really confused as to why this is not automatically enabled, if the printer is not working with security on a Wireless N network wireless, then have this as the default!

  HP - feel free to thank me in this post!

• M2Q28A: Deskjet GT 5820 does not correctly print legal paper size.

  The printer does not print correctly if I change the legal paper size it says paper mismatch. a procedure that I didn't change default paper size. then I change th EWS configuration too but the problem is still there. Please help me.

  My operating system is windows 7 and 10 please help.

  Hi @S3dnnie,

  Thanks for getting back to me.

  I was looking at the specifications of the printer HP DeskJet GT 5820 User Guide and it doesn't list legal document as a support for a type of paper supported, but if it has legal papers for a paper Type in the menu drop down, it should be able to print.

  I download and run the HP print and Scan Doctor to check the printer software. This tool can diagnose and solve many problems of printing software and printer.

  Please let me know how it goes or if you need further assistance.

  If this helps you find a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• Document scanning on HP DeskJet 4180 but does not OCR

  HP DeskJet 4180 9.0 OCR software with HP (IRIS) scans the document, but does not OCR. I have the gray value default values and sends the output of Wordpad. I tried everything suggested that HP and reinstalled software twice. What Miss me?

  With the help of Windows Vista (32-bit) on a HP Pavilion desktop computer. No error message. No text appears in Wordpad.

  Thank you.

  The scanner does excellent analysis of images. The options that he has had were paint, printer, E-mail, Photoimpression 4, HP Photosmart Essential 2.01, copy to the Clipboard, Wordpad and save to file. I tried to copy to the Clipboard, Wordpad and save a file without success.

  I have now acquired Readiris Pro 11 and that solved the problem. I can now deal with OCR on a text image scanned with the results that I want... to editable text.

  Thanks for trying. I don't know what was wrong with the original OEM software, but the problem is now resolved.

• HP Deskjet F2480: printer does not print

  My printer has a paper jam and the paper was pulled out of the front (wrong way). The printer feeds through but does not actually print. Is this fixable or is the garbage bin of the printer? I believe that when the book was pulled he screwed up something wrong, it acts like it is printing but nothing. I disconnected the printer and restarted without success. Help

  Hello @angieterry,

  Welcome to the Forums of HP Support!

  I understand that you had a paper jam in the printer all-in-one HP Deskjet F2480 that was removed incorrectly and as your printer prints blank pages of your Windows 7 computer. I would like to help you to solve this problem for you today.

  I will first of all, did you try to print a report on the print quality standalone:

  1. make sure that you have plain white, letter size paper loaded in the paper feeder.

  2. press and hold the Power button () and the Cancel button () for 10 seconds. The long self-test report prints.

  

  If all fine print: That the problem you are experiencing is not a hardware problem, as the color and black print for you. On the contrary, it's perhaps now a problem with a driver or configuration on your computer.

  If black doesn't print color but not: That paper jam may affect your printing system. Please click here to go through the steps of troubleshooting a print quality.

  If a blank page prints: I can you have click here to launch the jam troubleshooting steps. It is important that ensure us that no other documents or debris is in your path of paper and ink block to go on your pages. It is also important to check the transport box that controls your ink cartridges to move left right inside your printer. If the transport is defective, ink will not print.

  Please let me know if the steps I have provided resolve your problem of blank impressions. Should you still be printing problems don't forget to answer with the result of the attestation of print quality and whether or not you had any ink print. I can't wait to hear strings attached good luck!

• DeskJet d2430: printer does not appear in the hp Solution Center

  I installed the HP Solution Center. My scanner appears but the printer does not work so I can't align the cartridges or print test pages.

  How can I get the printer on the solution Center

  Welcome to the HP Forums @eclife

  I saw your post on how you manage not to run a test print from the solution Center pages or alignment, and I wanted to stop sharing my own suggestions.

  Try to download and install the full feature software and driver, and then try again: series of printers HP Deskjet D1400, D2400/D4200 Full Feature Software and Driver

  A few links to help:

  Align the ink cartridges

  User manual

  If you have any other questions, let me know.

  Click on the thumb to below testify my help!

  Click on the "accept as Solution" if I'm you guide to a solution!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/

  Step 2. Enter the product number or select Auto detection

  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number appear

• HP Deskjet 3050 a does not scan.

  Original title: Scanner

  I have a HP Deskjet 3050 impression scanning & copying but I am unable to get the scanner to scan

  Moved from IE

  Hi Anne,.

  It seems that your scanner does not work.

  I would be grateful if you could answer the following questions:

  1. did you of recent changes made to your computer?

  2. what happens when you scan? You receive error messages?
  3. what operating system do you use?

  While your answer above information, you can try to reinstall the drivers for the printer from the following link.
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=4066452

  Answer us with the above information for you help.

• DeskJet 1512: Deskjet 1512 print does not correctly chosen size

  When I choose to print an A4 photo size the last 1/2 inch is missing from the picture? Lenovo windows 10 laptop running

  Hello

  The Deskjet 1512 does not support printing without such margins listed in the paper handling section:

  http://WWW8.HP.com/us/en/products/printers/product-detail.html?OID=5285093#! tab = specifications

  Minimum bottom margin is 0.57 inch, the material must not exceed these margins that you will find listed in "specifications of paper output > section of the print margins:"

  http://support.HP.com/us-en/product/HP-DeskJet-1510-all-in-one-printer-series/5157551/model/5385180/document/c03775352/

  You will need to resize the print job to supply the printable area, to get a game of margins even the top and bottom of the margins like 0.57 inches.

  Kind regards

  Shlomi

• DeskJet 2540 software does not open

  I recently bought a HP Deskjet 2540 and it was fine for a while. It still prints well but I'm not able to open the software to analyze things more. It asks me to choose if I want to use the wireless or the USB option, and then he said: it is "recovering the device information", but then it just closes and nothing happens! What should I do?

  Hi there day, thanks for the reply

  Try power cycling network devices:

  Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).

  Plug the router back in and wait another minute, turn on the printer and the computer.

  Also, if it isn't already, plug the printer directly into the wall, avoiding bars, surge protectors, etc.

  If the power of the cycle does not work, uninstall the printer software and reinstall the printer using the printer HP install wizard for Windows.

  Good luck

• DeskJet 1110: Printer does not print documents with text

  What works:

  • all HP tools, including HP print and Scan Doctor
  • Test page of alignment (including black)
  • Print images of Paintshop Pro
  • Printing images using Windows
  • Printing of text of the text editor
  • Acrobat Reader PDF containing only images

  What does not work:

  • Printing from Word or Excel
  • Acrobat Reader PDF text
  • Windows printer test page

  While the Windows printer test displays the message that the page could not be printed, Word, Excel etc. do not display an error message and do not just print.

  Tried it on 2 computers (two 10 Windows) using the HP drivers and drivers from Windows update. Another (not HP) printer works without problem.

  Found the solution in another post on the forum.

  If the Windows TEMP is changed its location by default (for example to D:\TEMP), we have explicitly set 'Full access' for the current user in the settings window of security to D:\TEMP.

• DeskJet 612 c does not print all of a sudden

  Printer is used almost every day without any problem.  Now, when a document is sent (still a test page), the printer prepares and takes hold of the first sheet of paper, the transport of the cartridge moves all the way to the left and then it just hangs.  The abstract/paper LED button flashes.  Have clear tail print the document.  The only way to clear the flashing light is to turn the printer power off, then on again, maybe twice, for the return shipping and once more light to pass through.

  Similar to that, by lifting the lid of the printer, carriage moves to the Center as usual, the blinker lights up, but just close the lid does not send the return transport.  Crashes in a similar way, have to deactivate etc even once.  The cartridges are sitting very well, paper and the plateau on top are in place correctly.  I unplugged unit, watched inside the pieces of paper or anything which could be signaling a paper jam, but nothing.  Can you help me?  It has been a great printer so far.

  Doesn't seem to be a software problem.  It works on the computer Windows 7 emachines, running under AOL for years very well especially a parent, but my unbound print labels with a laptop computer.

  The solitons does not solve the problem. Replace old cable style printer with a USB port, is gone with a gun for the price on a HP and cartridges are cheap as well.

• HP Deskjet 2540: Printer does not connect

  Hello! I managed to connect my printer via the cord, but all my efforts to connect wireless have not been successful, even after you install the drivers appropriate for Windows 10. It seems to connect and to detect the router but when it promts me to enter information to check the connection, it does not connect. He also promts me to enter the information that is displayed on the printer, but it is not anything related to this wireless network. Help, please!

  Hi @paige101us and welcome to the Forums of HP!

  I see that you have connectivity problems.  I would like to help!

  I would recommend your computer off.  Once the computer is down, unplug the power cord from the printer and the electrical outlet and remove the power of your router for 60 seconds.

  After 60 seconds, reconnect the router.  Once the router has started broadcasting, reconnect the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  After that the printer is turned on, run the wireless configuration.

  I also suggest this document:

  Troubleshooting wireless printing Center

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Deskjet 2050 A does not print

  no error message

  test paper does not print

  printer is ready

  We port is used

  Hello

  1. What is the operating system installed on your computer?

  2. don't you make changes to the computer before the show?

  Please follow the steps mentioned in the links below

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows