Desktop computer drive HARD problems, won't load after the splash screen only in black

Hi, I hope someone here can help me. I have HP Pavilion dv2000 laptop I had for nearly 4 years. These last 4-6 months I get questions such as getting the BSOD (usually unmountable_boot_volume) and excessive delay/hanging while working. I was able to fix these with chkdsk and sfc since no virus was detected. But I couldn't make the successful restore points as they always disappear.

But last night I forced him to close due to the hanging again and rebooted, it upward to get "a disk read error has occurred. Press ctrl + alt + del to restart"only to receive the same message again. Not far enough, he won't do a chkdsk or sfc. So I went to use my bootable usb key with a recovery console to run chkdsk, startup repair and sfc. He managed to get through the bios and was able to connect to my computer, but it would not load the office. It's just a black screen with my cursor. Going even in safe mode it will appoint the task bar, but soon, to get an error "windows Explorer has stopped working".

I don't know what to do anymore. It would be great if I can just get into my HARD drive one last time. I've saved most of my files knowing he would die on me, except a few files and just need to run once more to save them. Would appreciate any help, please!

Hello

I suggest you follow the steps mentioned below:

Method 1:

Follow the steps described in the following link:

http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-boot-disk-startup-disk-and-why-would-I-need-one

Method 2:

If the previous step fails, follow the steps described in the following link:

http://Windows.Microsoft.com/en-us/Windows-Vista/Start-Windows-from-a-CD-or-DVD

You may be able to save files if you are able to use system restore tools. Follow the steps in the following links:

http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

If you can not view files by using System Restore hard drive is dead

Tags: Windows

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