Device Manager does not detect the gpu performance

Hello everyone, I've had my laptop for a couple of years now. He is currently the normal edition of HP Envy 17 t - 2100. A time back well before this problem I had to re - install windows 7 and of course while I downloaded all the drivers. I was still not able to download the switchable graphics driver / program. I don't know if this is related to the issue or not.

The MAIN question, I though, is that my laptop no longer recognizes the high performance GPU (AMD Radeon 6850 M). I tried to install the drivers, uninstalling and reinstalling again. But no luck. If someone can point me in the right direction or has any idea what I can do, I would be very gratefull!

Hi JoshSa,

Thank you for visiting the Forums HP's Support and welcome. I read your son on your t-2100 HP Envy 17 laptop and graphics problems. Here is a link to your driver and software for graphic design. Download presents first and then uninstall what you have within you the graphics drivers in Device Manager.

I hope this helps.

Thank you.

Tags: Notebooks

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