Diagnosis need help cause BSOD on Windows Server SP2 Standard
Hello MS community.
I'm looking for some help determine why my server is suddenly freezing and crashing with increasing frequency. According to the recommendations on the Blue Screen of Death (BSOD) Wiki, I downloaded a zip file of the .dmp files three more recent crash and MSinfo32 output for information on devices and drivers on the server exposes the problem: http://1drv.ms/1O3KqJ5
The server is a machine without brand, I had built several years running two processors Intel Xeon processor E5530 2.4 GHz with 20 GB of RAM (previously had 24 GB of RAM, but recently a SIM memory go bad then kidnapped the pair, including the problem without other problems so far).
Members of the community with diagnostic skills, I would appreciate your help to determine what the cause of the problem, so I can keep from recurring. The server is a production for my small business machine and I'm a bit over my head on this one. Thank you!
Kent
Auditor will crash the machine when the GIS behave driver is loaded. Just an info because it's a production machine
Run these two tests to check your memory and find which driver is causing the problem. Launch auditor. You don't need to run memtest again unless the auditor is not the cause, or you want to.
2-Memtest. (You can learn more about running memtest here)
Tags: Windows
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The attached file of the DMP is the error checking WHEA_UNCORRECTABLE_ERROR (124) .
A fatal hardware error occurred. This fatal error data error Architecture WHEA (Windows Hardware).
If we run one! errrec on the 2nd parameter of the error checking (address of the WER structure), we get the following:
===============================================================================
Section 0: Generic processor
-------------------------------------------------------------------------------
Descriptor of @ fffffa8006a0a0b8
Article @ fffffa8006a0a190
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Gravity: FatalProc. Type: x 86 / x 64
All Instr. : x 64
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Processor ID: 0 x 0000000000000000===============================================================================
Section 2: x 86 / x 64 MCA
-------------------------------------------------------------------------------
Descriptor of @ fffffa8006a0a148
Article @ fffffa8006a0a2d0
Shift: 664
Length: 264
Flags: 0x00000000
Gravity: FatalError: BUSLG_GENERIC_ERR_ * _TIMEOUT_ERR (Bank 0 4 Proc)
Status: 0xfa00000000070f0f-BUGCHECK_STR: 0x124_AuthenticAMD
-FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
-BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
-----------------------
There is that for as much you can do with an error like this, checking until it boils down to a processor the motherboard and/or faulty (and probably the first) that needs to be replaced. Start from 1 and work down:
1. make sure your temperatures are the norm and nothing is overheating. You can use a program such as Speccy if you want to monitor the time - http://www.piriform.com/speccy
2 clear your CMOS (or optimized load BIOS default) to ensure that there is no parameter incorrect BIOS - http://pcsupport.about.com/od/fixtheproblem/tp/clearcmos.htm
3. make sure that your BIOS is up to date.
4 the only software conflict causing usually * 124 finding bugs is the OS to the BIOS manufacturer as Asus AI Suite utilities. If you have something like this software-wise, remove it as soon as POSSIBLE.
5 run Memtest for NOT LESS than 8 ~ (several hours):
Memtest86 +:
Download Memtest86 + here:
Which should I download?
You can either download the ISO pre-built you want to burn to a CD and then boot from the CD, or you can download the automatic installer of the USB. What this will do is format your USB drive, make a boot device and then install the necessary files. Both do the same job, it's just you that you choose, or you have available (be it CD or USB).
How Memtest works:
Memtest86 writes a series of test patterns for most of the addresses of memory, reads the written data and compares it to find errors.
The default pass is 9 different tests, varying in the modes of access and test data. A tenth test, bland, is selectable in the menu. He wrote all the memory with zeros, then sleeps 90 minutes before checking to see if the bits have changed (perhaps because of refresh problems). This is repeated with all those for a total time of 3 hours by pass.
Many chipsets can report RAM speed and timings by SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclockee, Memtest86 can test that memory is free of error with these faster settings.
Some hardware is able to report the status of the "PAT" (PAT: active or PAT: disabled). This is a reference to the Intel performance acceleration technology; There may be the BIOS settings that affect this aspect of memory synchronization.
This information, if it is available for the program, can be displayed via a menu option.
Other questions, they can most likely be answered by reading this excellent guide here:
http://Forum.canardpc.com/threads/28864-FAQ-please-read-before-posting
6 if all else fails, the only one left to do is replace your CPU because it is defective.
Kind regards
Patrick
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