Director Office blackBerry Smartphones don't launch

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• Mgr of office blackBerry Smartphones don't synchronize, install, modify or repair

  Maybe a hammer would work.

  I have a BB 8800 and have been using BDM 4.2.1.8 (because something more recent would not work so I went back to this version) on a Vista PC until recently.  He has been to synchronize automatically when connected.  Then she stopped doing that, without the slightest trace of an error message or something else - I opened the Sync window and clicking Synchronize now - nothing.  * sigh * finally decided to uninstall / reinstall, but it doesn't get better.

  I get an error message at half way through the installer / Installer:

  'Error 2738 impossible access VBScript Runtime for custom action' (custom?  If you say...)

  I tried these tips and you tried the suggestions.  I can't not instructions clean uninstall that uninstalling will not, two Windows Control Panel 'delete' and with the 7Zip-unpacked Windows Installer Package Blackberry Desktop Software (.msi), such as recommended somewhere in this forum.

  Help.  Please, I beg you.

  Hello

  I agree with the hammer when I saw that it's Vista (sorry couldn't resist, diehard XP!)

  I googled "error 2738 could not access VBScript run time for custom action" it pretty well referenced.

  It's a solution in two different forums. I also read the discussions about this error here.

  Thank you

  Bifocals

  http://www.nitropdf.com/kb/article.aspx?ID=10106&CNode=3D8W4P

• BROWSER blackBerry smartphones don't DO NOT WORK

  This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

  OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

  Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

  Good luck!

• BlackBerry smartphones don't Smart not so storm

  I'm at my wit's end. Extremely frustrated new user of blackberry. My phone is ex-US storm 9530. I have the dreaded "app error 523 Reset"... I took the South African Vodacom phone and they don't take because the number of IME is not compatible with their system. I went to repair shops and they can't solve the problem. I tried the instructions on site and forums of blackberry without success. I even downloaded the OS on my PC and tried to solve the problem without success. The seller in Cape Town has not responded to my SOS. I have no one else to turn to. What I have now is a dead piece of fancy equipment that I have spent a fortune on my scholarship and I used for a month only 3 or pleased...! Was there a problem with the storm series that someone is not talking? I bought with enthusiasm the BBerry starting to regret.

  Hello and welcome to the community!

  For reference, see this KB:

  KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  You seem to have done the efforts recommended, but your post, I can determine just what happened when you were looking for support from your service provider. However, I can't say any of this:

  jayimbo wrote:

  I even downloaded the OS on my PC and tried to solve the problem without success.

  You see, "without success" says virtually nothing. The download was successful? Failed installation on your PC? How did the installation of your BB? "Without success" only let me guess... which is not a good use of your time. Please detail exactly what you done with that part of your appeal tent, as well as the results of each step of the process that you followed. Details. Completeness. You must be very complete as it has several possible paths, you could follow... I not only need to know which way you used, but the results of each step you take along this path.

  Thank you.

• My Blackberry 8520 blackBerry smartphones don't have an email

  He said I must get BIS. I did everything I can as---> configuration--> configuration e-mail---> who wanted to work.
  Then I did a registry now, when I got to the host routing table, but it still does not...
  I have a tesco sim card and my blackberry is a curve 8520. Is there a way I can fix this issue with/without phoning tesco and with or without change of SIM...
  Thank you xox.

  Of course, they can't give you an activation of the company, I said that you need to ask them for the BlackBerry BIS data Plan.

  Believe me, they know what it is.

  Yes, they have it on Pay as you go.

  If you or they still don't know what to ask, say Tesco to designate their own website:

  http://www.tescomobile.com/about-us/terms-and-conditions/pay-monthly/BlackBerry-Internet-service-ter...

• BlackBerry Smartphones don't update OS Bundle 1647 7.1 7.1 Bundle 2102 on Curve 9360, asking to check the connection to the network. Solved

  The update stops after the backup is complete. My connection is smooth, broad-band.  I also downloaded the link of direct update from Vodafone Australia http://au.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

  I had the same problem earlier during the updating of the OS6 OS7 to, at the time ' it allows to stop the backup mid. I have blacberry Canada assistance to do, but I forgot the procedure.

  I almost tried everything but a hard reset, which I don't want. The update appears on BB dev Mgr not on the handset.

  I finally got to work without calling Blackberry, with a little help from here.         http://forums.CrackBerry.com/BlackBerry-Curve-9370-9360-9350-f237/how-upgrade-OS-7-1-curve-9360-a-73...

  I have not followed all the instructions, however. I have dd was as follows:

  1 remove all software RIM of program and features.

  2 remove all traces of remaining RIM program files.

  3 reboot the device.

  4. install the handset and service provider of installation I got: http://au.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

  And it was there, all done.

• Calendar and contacts from blackBerry Smartphones don't synchronize with outlook 2013 (win8) - in collaboration with IPhone and Ipad air 5s

  Hi all

  I just moved to a new PC (ex: Sony Vaio with win 7 pro, outlook 10 pro > new: duo of vaio from sony with win 8, Outlook 13 home office 365). I used to sync outlook contacts and calendars with blackberry and iphone and ipad on my old laptop using the BlackBerry Desktop Manager.

  Now with my new PC, iphone and ipad are always works well and they synchronize with outlook: new entries on the outlook calendar and new contacts are added to my laptop and vice versa, but when I connect my Blackberry "BOLD" I n get the updates.

  I confirm that I use the latest version of the desktop manager 7.0.

  My organizing Office Manager is configured to sync both calendar and contacts

  Any idea please?

  Thanks in advance for your help

  MC

  Hello and welcome to the community!

  Unfortunately, you went beyond the platforms supported, see:

  • http://us.BlackBerry.com/software/desktop/desktop-PC/system-requirements.html

  Outlook 2013 is not supported at this time.

  I'm sorry.

• Manager office blackBerry Smartphones can be configured to display the attachment?

  Hello

  I posted this question several times before and have yet to get a definitive answer. Can someone confirm if I can configure Desktop Manager to display the attachment? If so, how do I to achieve? I'm not a BES or BIS.

  I looked below KB and I tried using the application launcher to install magnetic service, however, it was not available in the application loader wizard.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04279&sliceId=SAL_Pub...

  Configuration

  BlackBerry 8300

  Desktop Manager 4.3

  Thank you

  Please read the joint, the number 5 I believe is the cause of the problem.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10473&sliceId=SAL_Pub...

  There are several resolutions referred to in this document,

  Please let me know if you need information

  Thank you.

• BlackBerry Smartphones don't use wifi

  Hello

  I am a newbie for Blackberry. I turned off my data plan and connect to the wifi. but when I try to browser it say unable to connect. Error message: data service are disabled. Go to the Mobile network to enable. I don't want to use my data plan. I want to use wife to go. Please advice. Thank you.

  Hey gunasilanm,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Data services must be enabled to use the Wi - Fi® network. I suggest to turn off the Mobile network, if you do not want to use the data from the mobile phone network.

  Let me know if you have any other questions.

  See you soon.

• The office blackBerry Smartphones/Device Manager properties

  Well, first of all, have had my curve for about a month. Yet to learn... that being said, I have a problem. The night I had my Blackberry, I installed desktop manager 4.7 on my laptop and desktop. Connected my phone via USB. And immediately updates for my phone began to install, well a fatal mistake came and my phone would not work. I had to re - install the OS on my phone. I did it and everything works great. My question is on the Office Manager, in respect of assistance, properties of the device, I have an error message, "a communication error occurred during the attempt to establish a connection to the device. Please reconnect the device to open a new connection. This happens on both computers, and no matter what USB port I use. My husband has exactly the same phone, do not have the updates on his phone and all is well.

  I have the BB Curve 8330 (Verizon)

  Desktop Manager version: 4.7.0.32

  Software phone is 4.5.0.77

  Any suggestions would be greatly appreciated. Thanks in advance.

  Thank you very much for your help, what has worked.

• BlackBerry Smartphones done BB Curve 8330 have a stopwatch?

  If this isn't the case, BB there a download for one please?  Thanks for any help!

  Kimi

  Welcme to Frums!

  I don't think he does.  Here is a link to a free download

  http://www.BerryReview.com/2007/07/13/review-free-chronograph-timer-for-BlackBerry/

• My bbm blackBerry smartphones is nt launch

  Hello

  I tried to launch my Messenger of bb yesterday after a simple reboot and she refused to come. I keep getting messages, but I can't read them. Can anyone help? It's frustrating...

  Try to uninstall the BBM update in your blackberry then hard to start your BB Pocket PC, then try to start the application.

  Good luck!!!

  BR,

  MILIN

• BlackBerry Smartphones don't get calls, voicemail or text, unless I place a call

  I got my Blackberry "BOLD" since Christmas and love.  But now all of a sudden something seems to be wrong.  I have my phone during the day and when people try to call me sometimes it goes straight into my voicemail.  I don't get notification of missed calls or voicemail or text messages icon.  Once I call someone myself or text I have all the notification get sudden of voicemail and text messages I got through the day.  My phone is on and in Active mode.  This does not happen always but a good bit of time more it does.  Thanks for any help you can give me.

  Have you tried to reset the device my removing the battery for 30 seconds and replace it?

• BlackBerry-blackBerry Smartphones don't curve NO battery life

  Hello all I just bought a blackberry curve 8250. .i responsible for four hours and is gone to work... low and behold a few hours my blackberry was dead! I was shocked and upset I had no phone every day... I went home and charge it for 10 hours... It's just 10 hours and low and here are 15 minutes the bar disappear from... as soon as I'm at work I charge it again... This is absurd.

  My Nokia lasted 3 days! I have no midn load blackberry every day, but with a life of 2 hours is a joke... Of course, it must be faulty? I haven't yet started emailing or still... just browsing using blackberry mesenger and a few quick phone calls...

  It is important to note that I don't live in a 'black box' I have no reception in the House with optus but telstra and vodafone are very well... again my nokia never had a short battery life... can someone help me out here... im really regretting buying a blackberry and I'm stuck with it for 2 years now!

  If your battery runs out THAT fast, you have other ongoing things.

  This, for now, with smart BlackBerry powered phone, remove the battery for a few seconds and then reinsert the battery to restart.

  There is no harm in it, and doing so will kill all active applications.

• BlackBerry Smartphones don't want to alert SMS SMS for voicemail

  I don't know if the reception of an SMS text message alert me that I must call my voicemail is something that is necessary for BlackBerry devices or not.  The storm is my first BB Phone.  I don't want to be charged for the text messages alerts of new voicemails, because I do not pay for this additional service every month.  I rarely use SMS or MMS, so I do not subscribe to the service, but only pay based on usage.  I spoke with representatives the Verizon store and they tried to call their support line for Verizon, but they have not found a way to stop these alerts.  Maybe someone on this forum could have information on the possibility of shutdown of the SMS text messages without blocking all messages text completely?

  Just for some information, I always had service ATT in the past and with this alert using a text message, all the phones that I had not moved.  I wonder if this is a requirement for Blackberry devices.

  Thank you

  I guess I better post a few updates on my original post so that everyone doesn't have the wrong impression or information.  I spent a lot more time on the phone with Verizon tech REPS yesterday to investigate what I thought, it was costs for text alerts for my voice messages.  After going to MY VERIZON to check all the links on my Bill, the Rep said to go to the PREVIEW and then fall down a little on the page and look under the part that says the USE OF CELLS.  Click the MESSAGE, click VIEW MY son USE, scroll down to USE TEXT MESSAGES, and then click SEE DETAILS of E-MAIL and it shows phone numbers that the text messages were sent.  I didn't know this feature.  I couldn't find any number that woud appear to come from Verizon for text alerts.  Then, I forgot that I had tried to join Face Book and MySpace, and they have sent SMS for a reason any.  So, SORRY do not understand my billing.  I keep track of all future SMS, I get on my Storm and go to this section of my invoice to compare and check them when I get my next billing cycle.

  Thanks for the help everyone.  I hope I got this mystery solved.