The office blackBerry Smartphones/Device Manager properties

Well, first of all, have had my curve for about a month. Yet to learn... that being said, I have a problem. The night I had my Blackberry, I installed desktop manager 4.7 on my laptop and desktop. Connected my phone via USB. And immediately updates for my phone began to install, well a fatal mistake came and my phone would not work. I had to re - install the OS on my phone. I did it and everything works great. My question is on the Office Manager, in respect of assistance, properties of the device, I have an error message, "a communication error occurred during the attempt to establish a connection to the device. Please reconnect the device to open a new connection. This happens on both computers, and no matter what USB port I use. My husband has exactly the same phone, do not have the updates on his phone and all is well.

I have the BB Curve 8330 (Verizon)

Desktop Manager version: 4.7.0.32

Software phone is 4.5.0.77

Any suggestions would be greatly appreciated. Thanks in advance.

Thank you very much for your help, what has worked.

Tags: BlackBerry Smartphones

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