Directory of video Jabber Cisco Configuration problem
Hello!
We have a facility with
VCS 7.2, TMS 13.2.2. and a lot of video of jabber users. TMSPE uses for commissioning and etc., TMS and VCS are configured to import users from the AD:
VCS in AD domain, AD srvices is configured, default Zone is configured as check credentials, sub-area by default is configured as authenticated. MOVI users are configured and imported into TMS of AD - I can see them in the management of the telephone directory, Movi version 4.5, in configuration model [email protected] / * /(asb.by = local to the sip domain) is configured. With movi users group has access and permission to search for the phonebbok. The problem is that when a movi user trying to search another user - failure of the attempt to find: he gets nothing. However it is the contact searcing is connected with movi and appeared in the devices put into service. For example the EX60 ep is configured with directory - it has a full ist of users (contacts) imported from AD and created locallly.
Hello
Can you check the TMSPE diagnoses in TMS and see if the phone book button are red.
Also check the source directory activity in TMS and see if you see errors.
Make sure that you perform a full synchronization with the TMS of VCS (Configuration tab, click on "Synchronize complete now")
Also on the VCS you can actually check if the entries in the directory exists in the VCS and the users have access to them.
Status--> Application--> TMSPE--> directories
Let me know if you see errors about directories in MSDS.
/ Magnus
Tags: Cisco Support
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