display cable

MY Apple Watch more than four hours shut off and on screen display to show green with the charger cable

and I can't turn on

What should you do?

Hello

When you reload your watch, check that:

  • All the plastic film was removed from both ends and both sides of the cable support (consult closely on the head of the charger).

  • On the back of your watch and the head of the charge cable are clean and dry (clean with a lint cloth and try again).
  • The Chief charge is directly aligned with the back of the watch, with the curved side touch fully (some stands watch may hinder this).
  • You use only the genuine magnetic Apple Charging Cable.
  • If you reload your watch by plugging into a power outlet, try using different maps of the following:
    • The real Apple USB Power Adapter that came with the watch, or;
    • A true 5W Apple (iPhone) or 12W (iPad) USB power adapter, or;
    • Power adapter certified by Apple (MFi) third 5W or module of magnetic charge.
  • If loading via USB, make sure you use a USB 2.0 or 3.0 port, the computer remains turned on and awake, and the cable is plugged directly into the computer (not on, for example, an external keyboard).
  • In normal operation, the load should take up to 2.5 hours.

More information:

Check your battery and load your Apple Watch - Apple Support

After leaving time for your watch load, try removing the charger and restart or if it does not help, force its restart:

-Restart: press and hold the side button until you see the cursor off the power, then drag to turn off (wait until it does), then hold down the side button until you see the logo.

-Force the reboot: hold down the side button and the digital Crown for at least 10 seconds, until you see the logo.

If you still have problems, contact the Apple Support (mail service may be available) or make a Genius Bar reservation in order to have your watch and/or verified under guarantee of power accessories:

https://www.Apple.com/support/watch/contact/

Tags: Apple Watch

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