DNS error - IE cannot connect to the Internet - Windows XP SP1 :(

I'm trying to help my brother. We have a Dell Dimension 3000 running Windows XP SP1. The computer has a virus, and a clean installation was completed. That is why, it is show SP1 now that those were records. Everything seems to be OK until trying to connect to the Internet (there's currently IE6). From message which can not find the DNS server.

I've done several things already including cleaning winsock and winsock2 and reinstall TCP/IP. Manager of network devices is here. I get a ping to the IP address 169.meta XXX but no ping at all outside the site.

I went into Internet Options menu. I'm lost what to try next. Help!

Thank you.

Joelkaghami,

Ok. Let me clarify a point. My brother lives in a different House, further away from me. I have the Dell Dimension now home trying to get updated, he had a virus and system has been reloaded. But he was only SP1. I know it will take forever to download and update the machine through dial-up and the disc, he got the ISP did not recognize IE6.

So, to help my brother, I brought the computer to my house I have a DSL network and I was going to the network it and then do the automatic updates to update the system here and then give it to him. However, I could not the computer to communicate with my network.

OK, that makes more sense to me; Please specify.

In the meantime, I downloaded the SP2, SP3 (still need to install this one as stated above) and IE8 on the site of MS. I have have updated the computer, but still can not communicate with my network. And that is why I am asking about the modem ISP connection. I thought just update with SP3 and then ship back to his house and let him try the ISP software. It might just make him go.

Good.

In my view, sp3 includes a newer IE, but I'm not sure.

Anyway, if you want you can download the updates, and then copy them to the dell.

1. go on a computer that can go on the internet.

2. download the updates on the hard drive.

3. copy the updates to the dell via USB key, cd, dvd, etc.

Here is a link to download a newer IE:

http://www.Microsoft.com/Windows/Internet-Explorer/worldwide-sites.aspx

Here is a link to download the sp2:

http://www.Microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

Here is a link to download the sp3:

http://www.Microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

Here is a link for the updates (you won't have it):

http://support.Microsoft.com/kb/322389#tosp3

So that's the story. Sorry if I confused you sooner.

No prob.  I really wanted to hear that the dell works and can get on the internet.

If I helped let me know!

Tags: Windows

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